Refer to this article to troubleshoot common issues that may arise when importing SCORM files.
Ensure that the imsmanifest.xml file is located in the root of the zipped package.
Don’t zip the folder containing the SCORM files. Instead, zip the contents of that folder directly.
Return to your SCORM authoring tool.
Export or repackage the module using SCORM 1.2 or SCORM 2004 (3rd or 4th edition) format.
Ask users to enable third-party cookies in their browser settings.
Update your SCORM authoring tool to the latest version and republish the package to comply with modern browser security standards.
Learn more about managing third-party cookies.
Instruct users to enable third-party cookies in their browser settings.
Learn more about managing third-party cookies.
Make sure users are accessing the module through a modern, up-to-date browser (e.g., Chrome, Firefox, Edge).
Encourage users to clear their cache or try incognito mode if slowness persists.
Instruct users to enable third-party cookies in their browser settings.
Learn more about SCORM upload and download errors
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.