Email Journaling in Zoho Mail: Maintain a complete record of your organization’s email communication
Organizations often need a complete record of their email communication for audits, legal reviews, or internal investigations. Email Journaling in Zoho Mail captures a copy of emails sent and received in your organization and forwards it to a destination
Enhanced shared mailboxes: Dedicated Sent folders, Run-through filters & fresh UI
Hi everyone, Collaborative communication is the backbone of smooth operations; whether you are handling customer support queries, managing vendor requests, or tracking sales leads. Shared mailboxes in Zoho Mail ensure your team stays on the same page
Email Recall in Zoho Mail: Retract sent emails within your organization
Emails can go out with the wrong recipient, an incorrect attachment, or information that was not meant to be shared. Email Recall in Zoho Mail lets you take such emails back from the inboxes of recipients within your organization. What is Email Recall
Zoho Mail iOS app update (v3.10): New conference platforms, event management, and other enhancements
Hello everyone! We're excited to announce the features and enhancements in the Calendar module for Zoho Mail iOS app. New conference platforms and options for managing and scheduling events are now available. Let's dive into the details. Create events
Data Subject Requests in Zoho Mail: Retrieve and export email data for legal and compliance needs
Organizations are often required to retrieve specific email communication data in response to legal investigations or compliance audits. The Data Subject Requests (DSR) feature in the Zoho Mail Admin Console allows administrators to search for all email
Zoho Mail iOS app updates - Shared Mailboxes, Calendly Integration and other enhancements
Hello everyone! We're excited to announce the features and enhancements available for the Zoho Mail iOS app. Shared Mailboxes and Calendly integration are now available in the Zoho Mail iOS app, along with a few other enhancements. Let's dive into the
SAML authentication in Zoho Mail: Simplify and secure your organization's login management
Managing login credentials across multiple web applications can be challenging for organizations with a large number of users. Without a centralized authentication system, users are required to maintain separate passwords for each application, increasing
Spam Quarantine: Manage suspicious emails in Zoho Mail
When an email is quarantined by spam processing, it need not always be blocked right away. Some emails may be marked incorrectly, or may need to be reviewed before a final decision is made. The Spam Quarantine feature in the Zoho Mail Admin Console gives
Give your organization a branded login experience with White Labeling
When users log in to their email, the URL they land on is often the first thing they notice. A generic login page can feel disconnected from your organization's identity, especially when you have already established a strong brand presence. For administrators,
Zoho Mail Android app update (v3.6.5) - Enhancements in Email Composer and Google Meet support
Hello everyone! We are excited to introduce new enhancements in the Zoho Mail Android app (v3.6.5). Let's dive into what's new. Drag and drop email addresses between recipient fields You can now drag and drop the email addresses across the recipient fields:
Single Folder Archival in Zoho Mail
Dear Zoho Mail Community, Have you noticed and wondered what the banner is about in your Zoho Mail's Archive Policy Settings? In Zoho Mail, users have traditionally archived emails to keep their inbox and active folders clean. While this helped reduce
Roles and Privileges in Zoho Mail: Define and control administrative access in your organization
Imagine a growing organization where the IT team needs to manage users, the support team needs to handle spam settings, and the group admins need to oversee email groups, all without giving everyone full access to the Admin Console. This can be achieved
Malware Processing in Zoho Mail: Block malicious email content before it reaches your users
Malware embedded in emails is one of the most common ways attackers compromise user devices and extract sensitive data. Emails containing hidden tracking elements, executable scripts, or malicious HTML tags can bypass basic spam filters and reach users'
Microsoft is retiring Exchange Web Services (EWS): Here's what it means for Zoho Mail users
Microsoft has officially announced the retirement of Exchange Web Services (EWS) for Exchange Online. If your organization is planning to migrate from Microsoft 365 to Zoho Mail, you may be wondering what this change means for you. The good news is that
Zoho Mail Android App Update: Translate Email
Hello everyone! You can now translate the email content to your preferred language from the list of supported languages on the Zoho Mail Android app. To access this feature, please follow the below steps: 1. Open the respective email on the Zoho Mail
Display Name Spoofing in Zoho Mail: Protect your organization from impersonation attacks
Attackers do not always need to compromise an email account to trick recipients. By simply using a trusted person's name as the display name while sending from a completely different email address, attackers can make users to act on fraudulent requests.
Free Webinar Alert! Don’t take the bait: Everyday email safety in Zoho Mail
Hello Zoho Community! Think you can spot a suspicious email before it catches you off guard? Join our upcoming webinar, “Don’t take the bait: Everyday email safety in Zoho Mail,” and learn how to recognize common email threats and build safer habits for
Cousin Domain Verification in Zoho Mail: Identify and block look-alike domains
Phishing attacks often rely on domain names that closely resemble legitimate ones. This makes it difficult for users to identify fraudulent emails at first glance. Zoho Mail's Cousin Domain Verification feature allows administrators to define trusted
Spam Control in Zoho Mail: Manage and Filter Incoming Emails for Your Organization
Unwanted emails are a common challenge for organizations of all sizes. Without a structured spam control system, spam emails can flood user inboxes, expose sensitive data, and disrupt communication. Zoho Mail's Spam Control feature gives administrators
S/MIME in Zoho Mail: Encrypt and digitally sign your emails for enhanced security
Email communication in organizations often involves sharing sensitive information that needs to be protected from unauthorized access. Zoho Mail's S/MIME (Secure/Multipurpose Internet Mail Extensions) feature adds an additional layer of security to your
Password Policy in Zoho Mail: Set password rules to keep your organization secure
Weak or repetitive passwords are one of the most common causes of unauthorized account access in organizations. Zoho Mail's Password Policy feature allows administrators to define and enforce specific password requirements for all users in the organization,
Free Webinar Alert! Workdrive + Office Suite in Zoho Workplace: Create, co-edit and collaborate
Hello Zoho Community! Looking for a better way to create, manage, and collaborate on your business documents? Join our upcoming webinar to discover how Zoho WorkDrive and the Zoho Office Suite (Writer, Sheet, and Show) help teams to work together from
Two-Factor Authentication in Zoho Mail: Add an extra layer of security to your organization
Account security is a critical aspect of managing any organization's email. With increasing risks of unauthorized access, a single password may not always be sufficient to keep accounts protected. Zoho Mail's Two-Factor Authentication (TFA) addresses
Email journaling is now available in Zoho Mail
When issues escalate, IT, security, compliance and audit teams rarely need just “the latest email”. They need a dependable record of everything that was sent and received, in sequence, that isn’t affected by inbox clean ups or account changes. Email journaling
Group Moderation Settings in Zoho Mail: Review and control emails before they reach your group
Email groups in your organization often receive emails from various senders. Not all of these emails may be relevant or authorized for direct delivery to group members. Zoho Mail's Moderation Settings give group moderators the ability to review, approve,
Define who can reach your groups by managing email and domain restrictions in Zoho Mail
Controlling who can send emails to your groups is an essential part of managing group communication in any organization. With Zoho Mail's Advanced Group Settings, administrators can regulate inbound emails at both the address and domain level using Email
Zoho Mail Android app update - Generate content and summarize email using AI
Zoho Mail Android app now supports an option to generate content and summarize emails using BYOK(Bring Your Own Key). You can also regenerate the content, change the length, tone and AI vendor within the mobile app. Please update the app to the latest
Free Webinar Alert! Zoho Mail + Zoho CRM: Turn inbox replies into CRM deals
Hello Zoho Community! Are your sales conversations happening in Zoho Mail while your customer data lives in Zoho CRM? Join our upcoming webinar to learn how integrating the two can help you automate follow-ups, capture leads faster, and keep every customer
Advanced Group Settings: Customize and manage your email groups in Zoho Mail
Email groups in your organization often require more than basic configurations to function effectively. With Zoho Mail's Advanced Group Settings, administrators can configure and manage policies, notifications, and more with greater precision. This gives
Zoho Mail iOS app update: Spam Controls & Sender Verification
Hello everyone! We are excited to introduce spam control enhancements in the Zoho Mail iOS app update. Let's dive into what's new. Spam Alerts in Mail Preview : Mail preview now shows warning alerts for emails identified as potentially harmful, helping
Free Webinar Alert! Zoho Workplace + Zoho Billing: Align Rev-ops and collaboration for greater efficiency
Hello Zoho Community! Want to make your billing process more connected and efficient? Join our upcoming webinar to see how Zoho Workplace and Zoho Billing work together to streamline your day-to-day operations. In this session, we'll show you how to manage
Group settings in Zoho Mail: Manage members, moderation, and spam controls for your organization's groups
When teams rely on group email addresses like team@org.com, hr@org.com, or sales@org.com, managing them without clear controls leads to unapproved senders, flooded inboxes, and no accountability over what gets delivered. Zoho Mail's Group settings in
Mailbox delegation - A secure way to enable collaboration
Admins often encounter scenarios where a user needs another team member to access and manage their mailbox during extended leave, role transitions, or while handling high email volumes. In such situations, ensuring business continuity without sharing
Shared Mailbox: Collaborate and manage team emails efficiently in Zoho Mail
Shared Mailbox: Collaborate and manage team emails efficiently in Zoho Mail When multiple teams share responsibility for a common email address, like support@org.com, info@org.com, or billing@org.com, managing replies individually leads to duplication,
Retry Emails: Monitor and manage temporarily failed outgoing emails
When emails fail to reach their destination due to temporary errors on the recipient server, they aren't immediately bounced back to the sender. Instead, they are queued for automatic retry, giving the delivery another chance to succeed without any action
Email Routing: Manage how emails are delivered across your organization
Organizations often operate across multiple mail systems, whether during a phased migration from a legacy server, while maintaining backup servers, or when integrating with third-party archival solutions. In these scenarios, standard email delivery may
Smart Alerts: Protect users with configurable email alerts
Email-based threats are becoming harder to identify and manage. Administrators need proactive ways to protect users from phishing, fraud, and policy violations. Standard filters can block emails, but blocking alone isn't always the most effective response.
Incoming Rules: Define how incoming emails are evaluated and handled
As organizations grow, managing incoming emails manually becomes increasingly difficult. Administrators often need more control than what a standard spam filtering can provide. Whether that's enforcing company-wide email policies, handling messages from
Zoho Mail Android app update - Traditional Chinese language and contact nickname support
Hello everyone! The Zoho Mail Android app now includes support for the Traditional Chinese language. You can change the language to Chinese (Traditional) from the Settings module of the Zoho Mail app. You can also view the nickname of the contacts within
Free Webinar Alert! Cliq in Zoho Workplace: Collaborate and Communicate Smarter
Hello Zoho Community! Looking for a better way to keep your teams connected and conversations organized? We’ve got a webinar you won’t want to miss. Join our webinar on "Zoho Cliq in Zoho Workplace" and discover how smarter communication can improve collaboration
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