Rate per hour = 0 ?
Hi there, I'd like to send out invoices which contain certain elements or deliverables that I do not want to charge. However, for myself I still want to track the used hours. Entering an hourly rate of 0 for certain tasks within a project would probably do it, but unfortunately this is not allowed. Is there another way to do what I need? Thanks Dan
Name printed in the top right
Hi My name is printed in the top right on all my sales invoices and underneath USA Like this : M Dennett USA How can I delete this ? Many thanks dennett1953
top right of sales invoice
Hi , On the top right of all my sales invoices , zoho prints my name and underneath USA . Like this J Bloggs USA How can I get rid of this ? Any assistance would be much appreciated. Regards Mike
Back and forward in the invoice screen
I wanted to suggest an idea..I would like to be able to go from invoice to invoice and see the detail by clicking a back/forward button in the invoice screen without having to leave and go back and forth causing many extra steps. Is that possible?
Customized confirmation mail for recorded payments lost and replaced by standard in english
Hi Zoho, In this post I am addressing a really serious PROBLEM that you must have the highest attention immediately. I am currently running two paid accounts with your online invoice service. The problem has occurred on both these two accounts. I am english speaking, live in Japan and all my customers are Japanese. Therefore, I have customized the thank-you-mail that is being sent out when recording payment. So all my customers shall receive this thank you email in JAPANESE. Right after your new
Google Payment Not Received
A client paid via Google Checkout. He has received the receipt from Google which includes the Google Order Number. The money has been taken from his account but I have not received it, received any notification and the Zoho Invoice status remains "overdue". In the past the system has worked.
Zoho Invoice - Export All Invoices - Additional column
Hi, I go in Invoice tab >I select export Invoice >I select xls format >I Click Export. In the file I get there is a column filled of "2" that appears instead of "Item Name". Please fix it because all my automation is down ? Example , Currency Code Exchange Rate Item Name Item Desc EUR 1.00 2 BIOND8 It should be Currency Code Exchange Rate Item Name Item Desc EUR 1.00 BIOND8 NO DRIP 250 ml Regards,
problem creating PDF
Hi there, Today I was creating 3 new invoices. But when was sending them to my customers I got the message. That there is a problem with the creation of the PDF file. This problem appears by exporting the invoice to PDF and by e-mailing the invoice. Hopefully somebody could help me out soon. Because I need to send them out quicly. Greetings Jelte
Is there anyway to have different price on various tasks on the same project?
Hi, I am using the time sheet in the project invoicing. Sofar, all tasks in the project I have runned, have had the same pricing. But now, I am to start a new project with a new client. In this project, there would be three different standard task, each individual task will have unique pricing. For example. ... Task "A" will cost 20 USD Task "B" will cost 30 USD Task "C" will cost 40 USD.... So my question is...if there is any way to have unique pricing to each individual task within the same project.
Problem upgrading from Free Plan to Standard Plan
I get the following message after I entered my credit card info when trying to upgrade from the Free plan to the Standard plan: "Transaction failed: Fail to obtain approval for the online transaction due to Declined". I tried 2 different cards that I know work. Please help
Statement Of Account
In the statement of account for each payment please add the invoice that the payment is referring to. This info is not available now whereas earlier the invoice is indicated.
Can someone create or show me how to create a Build Order
I need to be able to convert an invoice into a "Build" or "Production" Order. Most of our invoices look like this: Contact information.............Typical Item "Custom Aluminum False Balcony Rail" Description (Will usually be a multi-line list so that we can describe the material specs) Such as: Top Rail.............1x2x093 Rect Tube Mid Rail..............1x2x093 Rect Tube Bottom Rail........1x2x093 Rect Tube Pickets................3/4" x3/4" x093 SQ. Tube Bellowed Color...................Black
Filter by fiscal year
Hi! I need to know if there is a way to display only the invoice of the current fiscal year. Now, if I click on Invoices, I get the list with all my invoices from the beginning of 2011 until now. So I have in the list double invoice numbers (two nr. 01, two nr. 02, etc. and next year I will have three nr. 01 and so on...). It' quite a mess! I think it would be better to filter just the invoices of the current year, with an archive with all the invoices of the past years. I know that I can do the
Zoho Invoice with Internet Explorer 8
I'm guessing it's something to do with latest interface updates (Ajax?) but performance of Zoho Invoice with Internet Explorer 8 is now dreadful. Sometimes we click on invoices and am waiting 15 seconds. Issue is on a couple of different PC's at different locations. Google Chrome seems OK.
Invoice column order
Dear Staff, How can I order invoice by creation date (default)? I've select a new column order and now im unable to come back to the default invoice order. Thanks for help!
Verification when making a payment
I'm just getting started with Zoho Invoice and have a question on payments. I will be using Authorize.net as my payment gateway. When the customer is emailed the invoice they can click on Pay Online for This Invoice. Are they then asked for a password or a customer ID or some other identification to make sure they are paying the correct invoice? Herb Wexler
Fixed amount tax
Hi, We would need to manage a fix amount tax in Zoho Invoice that would look like a flat fee x qty. We already manage this feature on our booking system. It might not be that difficult to implement this feature in Zoho Invoice. Thank you for your support.
not getting a response
We have tried contacting Zoho Support to resolve issues we are having but not having any luck. We need to switch it so my boss is the lead and I am a user. I have exported the data, but now he can't add me to the main, it gives him an error. why is no one responding, I want to speak with someone today! if we are unable to get in contact with someone today we will pull both the invoice and crm tools from use for our company and consider another application instead.
Customer Search
Can the new dropdown search also include customer contact names within the search?. That way when "Joe Bloggs" rings me up I don't have to find out what company he works for (the surname search takes too many clicks).
Rounding off problems when using Japanese Yen and calculating VAT
Hi Zoho, I have run into a problem when it comes to rounding off whole digits invoicing in Japanese Yen. To me it seems as if it is a BUG, but I am not sure. If a product costs JPY 14286 and then adding VAT (5%), the invoice will look like below. Quantity/Item Price/VAT/ Total SUM 1 pcs / 14286 / 714 / 15000 (In fact, the real value of VAT would be 714.3, but it is OK that 714 is shown, because you do not use decimals in Japan).....so the first calculation is CORRECT. However, if you decide
Payment Options
Can you pls add another option as TDS. Some of my customers deduct TDS on my Payments , and I have no way to settle this. I am thinking of accepting a payment against this TDS entry so that later I can get a report as to what is the total payment made under the head TDS ..
Pass value for "email" from Creator to Invoice & pass value to always allow Online payments [ANSWERED]
Is there a way to pass a value for "email address" from creator to Invoice. Im passing all the mandatory values but email is not one of them. If i use it a custom field, would I be able to map it to the email field in Invoice? Also I want the a boolean value to allow Authorize.net payments for every invoice. How can this be accomplished? Lastly, once these two items are integrated, can I program Invoice to email the newly created invoice automatically upon creation to the recipient?
Amount in Words
Hi, one of my customers wants the amount of the currency to be mentioned in words as well. i.e., $3000, should be mentioned as Dollars Three Thousand, in addition to the numeric value on the invoice. Is this possible to do this automatically in any of the templates of the Invoice/Estimates in Zoho Invoice? ASD
Introducing Zoho Books, The Accounting Software
We are happy to introduce you to Zoho Books, our online accounting software for small businesses, freelancers and pretty much every one who would like to try their hand at accounting. Accounting has always been perceived to be complicated and to live up to that tag, most accounting software come with complicated features and accounting jargons. We decided to break the myth and come up with a software, that is meant for everyone. For yourself, your accountant or your kid in high school who is majoring
Separating invoice profit costs from disbursements incurred on behalf of clients
Hi there, I wonder if there is a function where - I can record non profit costs? I.e. where I have incurred an expense on behalf of a client - I want to include this in his invoice but keep it seperate for my own record keeping - i.e. allowing me to show my profits seperately from what I have billed out as disbursement. So for example - I charge $100 and I incur postage of say $10 - I would like the $100 - to show as my profits. Is this possible? Thanks
POS payments without invoices
I'm considering using Zoho Invoice as sort of a point-of-service -- no invoices; just payments and receipts. My goal is to import all payments from a CSV reports from my credit card processor (Authorize.net). (We're fairly low tech, and I don't have any dev resources to integrate my merchant site to Authorize to Zoho. One of these days!) Does anyone have a clever way of handling transactions sans invoice? I had these notions: 1) Import the Authorize.net payments reports as "fake" invoices (I'd tweak
Please change pack the method for "recording payments" to how it was before
Hi Zoho, I noticed that you suddenly have changed the design and method for recording payment. Before your change, record payment was a simple action to make. I just had follow below easy steps. 1) Click on the actual invoice 2) Press the link that says "record payment" 3) Then press "OK" and then the invoice is saved as "payment done". Now, with your new design, I have to do the following steps. 1) Click on the actual invoice 2) Press the link that says "record payment" 3) Enter information the
Planned service upgrade rescheduled for 18th Dec 2011
Dear All, We had planned an upgrade to Zoho Invoice on 17th Dec 2011. Unfortunately, we had to postpone this and now it will happen on Sunday, 18th Dec 2011 between 9:00 AM and 11:00 AM GMT. Apologies, for the inconvenience and thanks so much for your patience. Regards Prashant
customer statement
Is there a way to print a customer statement that only shows open invoices?
Help giving discount for on time payments
How do I give a customer a discount in % for paying on time? I see the late penalty. I want to do the same thing for early or on time payments
How can use three taxes at same time on an invoice?
I saw the you solved our problem about the pre paid taxes, but in Italy we also another tax (only the professionists) that may vary from 2% to 4% tobe added to the amount of the invoice. Per example: service $ 100.00 RIVALSA INPS 4% $ 4.00 V.A.T. 20% $ 20.80 Ritenuta d'acconto -20% $ -20.80 Total $ 104.00 Can ZoHo invoice do that? How? Thanks in advance Massimiliano Scaletti
the fields %TaxName% and %TaxValue% disappear
First of all sorry for my english! I'm trying to work with Zoho Invoice! I have to solve 2 problems: 1 - I customized the invoice template but when I export it to PDF, the fields %TaxName% and %TaxValue% disappear. The fields work correctly except when I export them to PDF. 2 - Is it possible to manage multiple expiration date in the same invoice? for example total invoice € 1.200 expiration date : on 31/01 € 600 and on 31/03 € 600. How have I to do? Thanks in advanced for your answer. You find here
reminders
Firstly, let me say that Zoho Invoice is great and helps my business be more professional and easy to manage. are there plans to include more reminder options? Currently there are 3 emails sent out over a period. can it be changed to keep sending until payments are posted?
Custom invoice template
Hello, I try to integrate two days since my template to zoho invoice. The result does not suit me. I would like to have a result like this: http://bgstudio.be/invoice/zohotemplate.pdf Could someone help me please? Thank you in advance
TaxValue issue
Hi everyone, I'm a new user to zoho invoice and i have an issue with the quotation template. I've personnalized a template, it works fine for a few day but then the tax value var are blanks when I export my quote in PDF. If a select a default template the values are here but with mine it's empty. I'm using this line to display the tax value : <tr> <td style="font-family:arial;font-size:14px;">TVA</td> <td style="font-family:arial;font-size:14px;text-align:right;"
payment > invoice
Hi, A few of our more regular customers sometimes make payments for several invoices at once (in one payment that is). Currently we manually split to payment to the invoices, but as we would like the payments in Zoho to reflect the actual received amounts on our bankstatement, I was wondering if the following feature might be worth adding: 'add payment' button on the customer page enter an amount, and give to options: apply to oldest open invoices manually select invoices and enter amount per invoiceMaybe
Customer details are not available for imported invoices.
Recently I have imported invoices from another platform, updated customers details, added address, contact details etc. and found that all imported invoices does not have any billing information from company details. It is look like, invoices are detached from customer record, I don't know is it bug or feature, but it doesn't seems right to me. By updating customer details I'm expecting that all related records would use same details as it reference, updating records manually each time I change something
Reduccion del tamaño de la factura
Necesito que la factura y la cotizacion queden en un tamaño diferente por ejemplo media carta como puedo reducirla?
UI Question
So when I am working within a client screen and it shows a list of overdue or unpaid invoices for that client I click on one invoice to mark it paid and add the info. Once I hit enter it takes me back to the main invoice screen and then I have to re-navigate back to that client or invoice again. I think it should take you back to the last screen you were working on not the main invoice screen especially since the search bar has been removed. Any comments or work arounds on this?
invoice only works with one language
Zoho Invoice is such an easy and powerful tool to use. I've found it is what I really want and am ready to become a regular user. Before that, I'd like to ask a question to see if there's a way around that. Our business needs to display English and Chinese. Chinese is for terms and conditions, and English is for our accountant and the local taxation office. We set our system language to English and are able to type Chinese, and these Chinese characters are exactly what they're supposed to look
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