Unable to remote control
I set up a session to test Zoho Assist, but could remote control the session. I could see it but not control it. I've got my firewall locked down pretty tight, so is it using some ports I need to open up?
Does everyone hear the announcement of new arrivals in Zoho Meeting?
If so, is there a way I can turn that off?
ZoHo Meeting Desktop Client / PlugIn Help
Good Morning! I have a couple of questions for guys to try to answer please. Question #1 I have been using ZoHo Meeting for about a month now (and love it) yet still am confused on how exactly to install the client the correct way. I just set up a new OS install and went to ZoHo's website to start a remote session. After downloading, installing, and opening the desktop plugin; I only get prompted to enter the session key - nothing else. I also do not have a desktop icon. On my previous installation,
Change Meeting User
How do I change a ZOHO meeting user/host?
Downloads the program everytime I create/start a session.
Why does every time I've started or created a new meeting it re-downloads the client software?
Zoho Meeting Remote Support - how to avoid using Java? it's so slooooow..
The install for Java every time we try to connect to a client computer takes forever. Supposedly there is an activeX control, but how do we use it? We're about one day from cancelling our license for a refund.. the remote support is barely usable. Thanks, John Farris
Can't see some pop up windows
I'm using IE8 / Vista 32 connecting to an IE8 / Vista 64 and having a problem. Trying to install an HP printer. Download the file from HP to the desktop. Double click the file and nothing happens on my side. Client sees the Windows Security box asking to run the file but I never see it and am locked out of remote control until it is answered. The same thing happened on anything that would activate the clients Vista security. How do I get around this? Steve
Request to Add end time when creating a meeting
Hello, I used Zoho meeting on sat 6/26. I was able to share my desktop and the meeting went very well. Suggestion: Currently, when setting up a meeting / Creating a meeting there is the option set the date and time however, there is no end time option. This would be good to have from a project management point of view, tracking of time. Thank you, Staff TXTNLRN APPSQED
Recording Meetings
Will you add the option to record meetings for archive and replay purposes?? All of the competing applications of this type have this ability integrated right from the start.
Remote Control Speed
It is only me or the remote control speed is very slow? Firefox 3.5.7 Java plugin 1.6.0_15
Slow session
Session are established, but there is a huge delay in accessing the remote desktop? is it cos of the free version or will it be rectified once we Buy the lisence?
Number lock turning off
When using meeting the number lock keeps turning off. Kind of weird.
Mac
This is great but can you get it to work for mac users as well. jessecannone
Recording a meeting and hosting for playback
I thought I would start a new thread, since it seems no one replied to the other one. Back in May 2009, someone from zoho said this feature would be available in a few months... it is now March, 2010... Any updates?
What am I doing wrong?
Every time I try to set up a meeting it seems I have to jump through hoops to get the connection made. I have embedded the code into my website at http://sp-tutorials.homestead.com/RemoteAccess.html I set up a remote meeting and start the meeting. I get a blue screen that says I am waiting for the other person. I give the other person the id number. They enter it and it takes them to a page with the id number and a link to "join session". When they click the link either nothing happens or they get
Hide Attendee Chat from other Attendees?!
What settings do I need to change to not let other attendees see questions/chat but only allow the Presenter to see the Chat? Another question: is the meeting ID static. That is, if I want to set up a Meeting that goes on indefinetly can I publish the Meeting ID on my website and anyone can use the ID to join the meeting when it has started? The way I use Web Conferencing is that I publish 3 weekly meetings and want to just set up one meeting ID and publish it. People know the times so all they
Scheduling a Zoho Assist Meeting...ie. for no user intervention
Hello, I'm currently evaluating Zoho Assist and have tried a remote assist session with myself on another computer. It has worked really well so far. Is there a way to schedule a remote assist session so that no end user interaction is required? I have a client who doesn't have time to get some maintenance done on their computers during the day. It would be great if there were a way to have them accept the remote session and have it begin at a certain time...even better would be a way to establish
Zoho Meeting Compatibility with Firefox 3.5.7
I'm unable to install the plugin with this version of Firefox. Is the issue with Firefox, or is the app unsupported in Ubuntu?
Unable to Host a meeting - Error message tells me to re-boot
I tried to host a meeting using Zoho Meeting for the first time. I have used it in the past to allow Zoho to remotely view and control my computer to diagnose issues with other Zoho modules. When I tried to host the meeting ti would let both me and the other user log on. But as soon as I tried to share my screen it gave me an error message that it was unable to share my screen and I needed to re-boot my PC and try again. I did that and tried to establish the meeting again, but I got the same message.
Pay as you go options
Have you folks considered a Pay as you go or pay per use pricing option for Meeting? There's only occasional times that my company needs desktop sharing or multi-person meetings and even the minimum subscription is not worth it for us--a start-up company. FreeConference and a few others have one-time payment options for the extra features like share desktop and meeting recording options. As our company is a Zoho Business customers we'd assume give you the business: from Freeconference.com: Premium
Zoho meeting- any Remote Access soon?
I am using gotomypc.com right now. Does Zoho Meeting work the same way, or do you always have to have permission from another user/computer? With gotomypc.com I can be at home (or anywhere), and log into my computer at my office so I can work.
Schedule meetings start and stop times?
Does anyone know how to set a Zoho Meeting end time? In other words, how do you set a meeting to go for 30 minutes or 60 or 90, etc?
Free Version
How can I check how many remote support sessions I have used this month? I am using the free version.
Remote assistance unusable
Hi, just tried to test the free remote assistance service to provide support to a friend remotely. This friend garbled his email settings, which was the reason for this remote session. Before this I even thought about purchasing the meeting account to use it professionally at work and considered it a good test before using the remote assistance software for treating real customers. Session initiation worked without problems, but as the friend has no access to his email I could not use the first
when I started a meetting ,I got "Download Java for your desktop computer now!"
I am using Chrome,when I started a meeting (without Skype), I got "Download Java for your desktop computer now!",I think I should get a plugin from Zoho,instead of Java. Best Regards David Import SkypeOut contacts/phone number from CSV/TXT file. Add notes to a SkypeOut/Skype contact
Unattended Remote Access
I can't find mention of this in the documentation, but then looking through here see it was a proposed feature earlier this year - any update on availability/costing please?
How do I use this tool to invite and confirm meetings?
Thanks for your feedback
Java 1.4 no longer supported
Invited a friend to join a meeting. They got message stating they need to install java 1.4. When they followed the link the webpage stated that that version was no longer supported. They were unable to join using ActiveX or Java. What do we do?
Zoho Meeting browser plugin for Firefox 3.5.3
Need browser plugin for Firefox 3.5.3 brian.harris
Remote Assistance Integration with Zoho Meeting
Hello, I need information before thinking about replacing our current remote assistance hardware box (Bomgar). How does Zoho meeting work, do the support rep. and customer connect to a portal some ware in the world then establish a connection P2P or does all the traffic go through your servers? Best Regards, Valdi Hafdal
cannot install software using remote assistance
Is there any way to be allowed to install software using remote assistance? The screen locks up every time i've tried on a few different occations.
General observation
When my client enters the remote assistance meeting, a window pops up that says "You are now sharing your desktop, allow technician to control my PC" , then the Chat window opens right on top of this window. The chat window hides the other window so my client doesn't know he is suppose to click "ok" on that window. Can you make the chat window open off to the side so it doesn't cover the other window? Thanks, Dean
Advent ServiceDesk Plus Specialist required for Project in Europe
Dear All, I am currently searching for a consultant who can help to install Advent ServiceDesk Plus for a project in Europe. Please contact me if you are interested
the zoho meeting never works for me
I have tried the zoho meeting and it never works for me. I click start and it keeps saying "downloading agent" and never starts the meeting. This is very annoying especially when you really would like to use zoho for project management. Any comments as to why this might happen? projectcldev
Ho To Start Meeting using Zoho Meeting API
We can see Public API called StopMeeting. But there is nothing called startMeeting!!!
Audio conferencing
I'm curious about the audio conferencing. Does the presenter have any control over who can talk or be heard or is everyone talking at the same time? Thanks, Dean
Muting Guests on Audio?
Can the meeting organizer mute the guest when using audio? deisybach
Remote Controll without asking User
Hi! First - The best Remote Controll Programm - I ever see! Second - so good this program is - i have the VERY BIG Problem: The Programm never ask for Permit! So everybody can connect to my PC without a trace and spy. So - is it possible to tell the Programm - Ask User for Permit ? Thank You, Josef
A lot of work to do, but...
We currently use gotoassist, but are looking for a new tool for three main reasons: 1) UAC locks screen so user must interact (and be seated at their computer) :( 2) Costs 3) Access to Safe Mode with Networking Zoho Meeting looks promising, but while there are many problems with it still, there is one that must be overcome to make it a viable alternative to things like WebEx: - We need be able to restart the remote computer and not only be automatically reconnected so we may enter the username and
Another User with launch problems
I have same problems as Jeune fi: 1. Can't get the meeting to start...just has swirling "starting hour glass" on presenter side and "waiting for the.." on the participant side. 2. Doesn't seem to realize that the app is already installed. Prompted me to install every single time I tried to start a meeting. I am using Windows XP with IE8. Any suggestions?
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