【開催報告】名古屋 ユーザー交流会 2024/11/22（金） Zoho Oneをフル活用して実現した社内のチームコラボレーションの事例を紹介！

【開催報告】名古屋 ユーザー交流会 2024/11/22（金） Zoho Oneをフル活用して実現した社内のチームコラボレーションの事例を紹介！

皆さま、こんにちは。コミュニティチームの藤澤です。

11/22(金)に名古屋ユーザー交流会を開始しました。名古屋開催会では過去最高の16名のユーザーさんに参加いただきました。本投稿では、その様子をお届けします ！

当日の登壇資料などもこちらに共有しますので、参加できなかった皆さまもご参照ください。

（Zoho セッションの登壇資料については、東京開催分の開催報告で共有いたします）


当日の各セッションの様子に加え、当日使用した投影資料は以下になります。

Zoho Oneユーザーである小野さん(ドットシンク株式会社)に登壇いただき、活用事例をご紹介いただきました。 


Zohoサービス活用事例セッション： 

Zohoで実現する売上獲得に向けた最高のチームコラボレーション 


Zoho One ユーザーである小野さん(ドットシンク株式会社)に登壇いただき、人事関連、社内間のタスク管理やコミュニケーション、またWebサイト分析などZoho Oneのサービスを幅広い領域における活用事例をご紹介いただきました。




以下の通り、一部抜粋して当日のセッション内容を紹介します。


採用活動における活用法


 ドットシンク社では、他社のリクルーティングサービスと複数のZohoサービスを掛け合わせながら採用活動を行っています。

社内コミュニケーションでのZoho活用法


 
Zoho Connectを中心に、Zoho CliqやZoho Vaultなど、実はZoho社内でも頻繁に使用されている便利な各種サービスの活用事例をお話しいただきました。

スタッフ教育・育成におけるZohom活用法



オンラインファイル管理ツールのZoho Writerでのマニュアル作成や、Zoho Peopleでのレクチャー動画の管理を使用することで、全員がアクセスできる形で社内ナレッジを蓄積しています。

リード顧客と顧客育成の取り組み



社内のタスク管理やコミュニケーションに加えて、営業管理・顧客管理も実施しています。生成 AIと各種Zohoサービスをかけ合わせて名刺の読み込み精度を上げている点は効果的な活用法の一つであると感じています。

各サービス活用事例を詳細にお話しいただけたことで、参加者の方からも「ぜひ自社でもやってみたい」や「すごく参考になる！もっと詳しく話を聞いてみたい」などの感想をいただきました。

本セッションの投影資料はこちら：




グループワーク 

今回は「Zoho Desk/CRM ワークフロー共有会」をテーマに実施しました。



各テーブルに別れてワークを開始。まずは、今回のテーマを元に各自ワークシートに共有したい内容を記載してもらいました。

同じテーブルのユーザーさん同士でそれぞれ実際の活用方法を共有し、その後各発表内容について深掘りをしたり、関連する内容についてディスカッションしました。

会場内の雰囲気や参加者の方の雰囲気も徐々に柔らかくなっていったことで、  より盛り上がりを見せていました！


Zoho Deskでよく来るFAQと、最近のホットな製品アップデート情報を紹介しました。
Zoho Deskは、ユーザー交流会後のアンケートにて、よく取り上げてほしいと要望の多いサービスだったため、今回このような形で取り上げさせていただきました。


 懇親会（ネットワーキング） 

セッション最後までご参加いただいた方は全員懇親会に参加いただきました！

アットホームで暖かい雰囲気が特徴の名古屋ユーザーグループらしく、皆さんざっくばらんにお話しいただいている姿が印象的でした。

ケータリングの食事も楽しみながら、各自のZohoサービス活用法や今後やってみたいことなど、終了時間ぎりぎりまで盛り上がりを見せていました！




最後に

 

次回以降のユーザー交流会、Zoho ワークアウト（少人数制課題解決型ワークショップ）は、以下の通りの開催を予定しています。残席わずかとなりましたので、参加を希望される方はお早めに参加登録をお願いします。


12/19（木）14:00～16:00　Zoho ワークアウト（オンライン、定員5名）


 


＊次回の名古屋ユーザー交流会の開始については、来年6月を予定しています。

今後取り扱ってほしいトピックや参加した感想などについて、本投稿のコメントにいただけると励みになりますのでぜひお願いします。

今後ともZoho コミュニティをよろしくお願いいたします！

 

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