5 ways businesses can use online forms this holiday season
An online data collection form is a versatile tool for your business. When you're about to face a surge in demand during the holidays, forms can help you collect and manage your data better.
In the last tip, we covered how to make your forms holiday-ready. Let's see how you can use an online form to make data collection a breeze.
Create order forms
Whether you are an online business or a store, collecting and managing orders is a huge feat every holiday season. Online businesses can create order forms and then share them on social media, or send them in an email campaign. If you have a brick and mortar store, try placing the QR code of your form around your store. That way, your customers can scan it with their devices, place their order, and walk out of the store with their bag full of holiday goodies.
Manage your payments
After you set up your online order form, you can integrate it with secure payment gateways to let your customers pay online and avoid the hassle of waiting in queues. This can help you maintain revenue and incoming orders, even if you haven't been able to reopen your physical store.
Host subscription forms
Placing a well-crafted subscription form on your website can do wonders for increasing your audience. Subscription forms can help you collect emails and send updates about your products, your latest promotions, the company newsletters, and more.
Gather feedback
Merely fulfilling orders doesn't mean happy customers. In order to understand your customers' feelings about your business and products, you can redirect them to a feedback form once they submit the form. You can also customize this form to add a thank you note and brand specific elements.
For brick and mortar businesses, you can place QR codes for the feedback form at your checkout, or send them the link of the feedback form to learn how you can improve their experience.
Keep new employees organized
Lots of businesses hire temporary employees to handle the increased traffic during this time of the year. This holiday season, invite those employees as collaborators to your forms. From there, they can manage your email lists, craft campaigns, and do all the things that happen in the background to keep your business running smoothly.
Online forms are also a great way to reach out to remote audiences and gather donations for a charity cause, which can be a big task when done offline.
Online forms provide innumerable ways to improve your data collection process. If you're planning to make a shift to the online space or adapting to the changing style of shopping this year, try these tactics out and let us know how they work for you.
If you have any questions or feedback to share, feel free to comment below or drop us an email at support@zohoforms.com
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