A/B Testing Idea #1: Place irresistible and clear CTA buttons

A/B Testing Idea #1: Place irresistible and clear CTA buttons

Are you wasting much of your time and effort A/B testing every single idea that pops into your head, yet you're not generating sufficient traffic to your website? Don't worry—we've got you.
 
We'd like to introduce you to the A/B Testing Ideas learning series, a collection of easy-to-use design tips to A/B test your website pages. This series will include techniques to effectively optimize various elements on your website and boost conversion rates in a short time. These ideas can also give you a strong framework to start your conversion rate optimization and discover what design changes work best for your website. Do Follow the page and post your comments about the content shared in the comment box below.

So, here is our first post in the series: Place irresistible and clear CTA buttons



As we know, the basic intention of any website is to make somebody do something—for example, getting visitors to fill in a form, download a PDF, or purchase an item. And, of course, the best way to make visitors perform these actions is through the simple CTA (call-to-action) buttons placed on your web page, such as "Buy now", "Learn more", or "Sign up" links.

However, at times you might notice that your website is getting a good traffic but the conversions obtained on your CTA are poor. This is exactly when you need to A/B test your CTA buttons. In today’s post, we'll learn a few simple, yet powerful, CTA testing ideas to maximize conversions and recover those lost leads on your site.

So how do you create and test a persuasive CTA?

There are three parts to look at: the text, the position, and the graphical presentation of the CTA on your web page.
 
Testing the CTA words
Good CTA copy is more than just text. In general, CTA copy that speaks directly to your visitor outperforms generalized CTA copy. Here are a few points to consider while crafting your CTA copy:
  • Decide what action you want your audience to take and describe what will happen next—for example, use text like “Subscribe to our blog " or "Request a product demo" and not "Subscribe" or "Register here." This will tell visitors what to expect by clicking on the CTA.

  • Start with action-oriented words in your CTA like "read," "download," "call," and more. This can make your button stand out from the rest of the page content and convince visitors to click it instantly.

  • Create a sense of urgency with words like “today,” “now,” or “in the next 24 hours” in your CTAs to garner those extra clicks with less effort.
Focusing on the above tips can help you kindle your audience’s emotion towards your products/services, build a sense of trust in your business, and eventually achieve your website goal.

A few examples of good CTA copy you can test out include:
  • Using a "Grab my ebook" CTA on the web page  instead of a CTA that just instructs visitors to “Download.” This will create a more personal touch and draw interest towards the button.



  • Using a "Access courses for free" CTA instead of an overused "Sign up" button to build connections and boost sign ups on your newly developed elearning website.

Extra tip: Your CTA buttons should always have a healthy chunk of white space surrounding them. White space helps instantly grab your visitors' attention and adds focus to your button.

Testing the CTA position
Strive to achieve CTA placement that is noticeable but not disruptive to your audience. If you place your CTA button in a spot where your users don’t naturally look, you’re going to lose conversions. There are generally two points to look at while testing CTA position:
  • Identify and utilize smart button placement based on your visitors' natural reading flow (top to bottom and left to right or right to left) and behavior on your website. This includes the path users follow on your website to complete a process, the design elements they click on, and the barriers that prevent them from achieving their goal.

    Tip: You can use Session Recordings in PageSense to see how and why users are interacting with your CTAs the way they are.

  • Place the CTA button above or below the average fold of your page depending on the length and complexity of the content. This could also be determined by how far down the page your visitors scroll on an average. However, adding your CTA above the fold is the most common placement choice used on homepage/landing page designs.

    Tip: You can set up heatmaps, scroll maps, and attention maps in PageSense to determine whether people are responding to—or even seeing—your CTAs.
A few examples of good CTA placement you can test out include:
  • Showing a glimpse of soon-to-be-released products with feature highlights, and then at the end placing "Pre-order for free" CTA on your digital store. This uses the below-the-fold area of your web page to catch the attention of the visitors first, even before redirecting visitors to the preferred page(s).



  • Adding a “Buy Now” or "Add to Cart" button at the top-right section of the product page where a user would immediately click to buy after viewing your product offers page on the ecommerce site. This type of CTA placement adds visitors to your sales pipeline quickly by canceling extra steps like add to cart and check out.

Testing the CTA appearance
The color and appearance of your CTA button are the most important aspects while testing and optimizing your website. As humans, we always have a greater tendency to stick to information that looks bigger and brighter. Below are some practical tips on designing and testing an appealing CTA button:
  • Add a bold, bright, and contrasting background color to CTAs. Give more important CTA buttons a brighter color and the less important functions a lighter color or simple text links.

  • Have your CTA appear more clickable. This could be done by adding some visual effects such as a slight gradient or a small shadow to create that real push-button effect. However, if you think none of the effects will suit the chosen style of your website, add emphasis by applying rounded edges to the button.

  • Size of the button is another crucial factor in designing an effective CTA button. Larger CTAs have a higher chance of being noticed and clicked by readers. It’s also common to arrange UI components according to their importance. 
A few examples of good CTA appearance you can test out include:
  • Adding an attractive 3D or shadow effect to the "last minute deal" CTA button on your ecommerce site. This effect can spotlight the CTA, making it bright and prominent in comparison to other features like wish lists, view cart, or check out buttons.



  • Applying a bright color to the most recommended plan on your pricing page that you think will be a good fit for the majority of visitors. This might help highlight the best features in your product and avoid confusing buyers.

Found this useful? We would love to know what you think about this post. And, do you have any favorite A/B testing tricks or preferred approaches that you experiment on your website CTAs? Let us know in the comments below!

Happy testing. Happy converting!

    Access your files securely from anywhere

          Zoho Developer Community




                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day



                                        Zoho Marketing Automation


                                                Manage your brands on social media



                                                      Zoho TeamInbox Resources

                                                        Zoho DataPrep Resources



                                                          Zoho CRM Plus Resources

                                                            Zoho Books Resources


                                                              Zoho Subscriptions Resources

                                                                Zoho Projects Resources


                                                                  Zoho Sprints Resources


                                                                    Qntrl Resources


                                                                      Zoho Creator Resources



                                                                          Zoho Campaigns Resources


                                                                            Zoho CRM Resources

                                                                            • CRM Community Learning Series

                                                                              CRM Community Learning Series


                                                                            • Kaizen

                                                                              Kaizen

                                                                            • Functions

                                                                              Functions

                                                                            • Meetups

                                                                              Meetups

                                                                            • Kbase

                                                                              Kbase

                                                                            • Resources

                                                                              Resources

                                                                            • Digest

                                                                              Digest

                                                                            • CRM Marketplace

                                                                              CRM Marketplace

                                                                            • MVP Corner

                                                                              MVP Corner





                                                                                Design. Discuss. Deliver.

                                                                                Create visually engaging stories with Zoho Show.

                                                                                Get Started Now


                                                                                  Zoho Show Resources


                                                                                    Zoho Writer Writer

                                                                                    Get Started. Write Away!

                                                                                    Writer is a powerful online word processor, designed for collaborative work.

                                                                                      Zoho CRM コンテンツ






                                                                                        Nederlandse Hulpbronnen


                                                                                            ご検討中の方





                                                                                                  • Recent Topics

                                                                                                  • Emails linked to Deal

                                                                                                    Hello everyone, I’d like to ask a question to see if someone can help me out. We are requesting availability from suppliers by sending emails directly from the Opportunity. These emails we send are logged within the Opportunity; however, when we receive
                                                                                                  • How to transfer all my mails from Zoho to Gmail or Office 365

                                                                                                    is there any option to move my emails from zoho to gmail or office 365. i would like to export more than 25k emails from zoho to office 365 or gmail. can anyone help me to guide properly. this will help me to access my emails easily i have both account and can easily  do it with office 365 or gmail. i want two options. direct from zoho to office 365  or exported eml files from zoho to gmail. please suggest me both if possible 
                                                                                                  • Inquiry Regarding Image Display Issue in Campaign Duplication

                                                                                                    We are currently using Zoho Campaigns for email distribution to our clients. I would like to inquire about an issue we encountered. When duplicating a previously created and sent campaign from the "All Campaigns" section, the images used in the header
                                                                                                  • New integrations for Bigin: Zoho Sign, SalesIQ, and Marketing Automation

                                                                                                    Greetings, We're excited to share new integrations that make Bigin more powerful and useful for your business! Zoho Sign for Bigin Zoho Sign now integrates seamlessly with Bigin, enabling you to sign, send, and manage contracts or agreements without leaving
                                                                                                  • Add multiple users to a task

                                                                                                    When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesman
                                                                                                  • What is Attendee Status 0 and 1?

                                                                                                    Hi there, I recently stumbled upon the API to get the attendee list and in the return value, there is a parameter called "status", and 0 supposed to mean not_attending, and 1 means attending. I cannot find this representation anywhere in the attendee
                                                                                                  • ZOHO BackStage

                                                                                                    How to get list of events, using ZOHO BackStage APIs. Is it possible OR not?
                                                                                                  • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

                                                                                                    Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
                                                                                                  • Zoho Meeting iOS app update - Join breakout rooms, access polls, paste links and join sessions, in session host controls

                                                                                                    Hello, everyone! In the latest iOS version(v1.7) of the Zoho Meeting app, we have brought in support for the following features: Polls in meeting session Join Breakout rooms Paste link in join meeting screen Foreign time zone in the meeting details screen.
                                                                                                  • Calculate hours between 2 date/time fields

                                                                                                    Hi, Does anyone know if it is possible to get the number of hours between 2 date/time fields in a zoho crm custom function? Thanks, Michael
                                                                                                  • External ID validation.

                                                                                                    I added an external ID field as below in one of my custom modules: When creating records via the API using some value (eg: 762115b2-097e-43b2-bdba-f3924a5371a6) for this field, it works without any problem. I can create and even see the records on the
                                                                                                  • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

                                                                                                    Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
                                                                                                  • Remove Address from credit card payment

                                                                                                    I would like to remove the need to add address when paying by credit card. I only want the customer to have to add their credit card details.
                                                                                                  • Create a button that executes a customized function

                                                                                                    Hello, I have created a summary view in which I combine the data from my items table and suppliers table. I would like to know if there is the possibility of adding a button somewhere in the view to be able to execute a function when clicked on it. I
                                                                                                  • Custom field doesn't fill when converting sales order to invoice

                                                                                                    Hi, When I convert a Sales Order to an Invoice one of the custom fields on a product line names "Subsidie" does not seem to fill in automatically. I manually have to select the product again by clicking on the product name in the order line en re-select
                                                                                                  • Can I use ZOHO calendar to schedule a Youtube video that is already in my youtube account, but listed as private or unlisted?

                                                                                                    I am creating Youtube videos and shorts and then uploading them to our Channel so others can view and approve. Once approved I would like to just schedule them over the next few days within Zoho. So far it looks like I have to re-upload the video to Zoho
                                                                                                  • How to Display a Logo Image on a Public Form?

                                                                                                    I would like to display a logo image in the header of a form. To achieve this, I added an Add Notes field to the form. The code below works perfectly for Zoho users accessing the form. However, when the form is made public, the image does not load properly:
                                                                                                  • Advice for my first project in Zoho

                                                                                                    Hello, how can I design and implement a customized ERP and CRM system using Zoho to automate and manage core business functions, including customer relationship management, property inventory, sales tracking, and financial processes. This is one of my
                                                                                                  • Associate Email API Internal Error

                                                                                                    I am trying to associate an already existing email within a function using the Related Emails API. To provide more context, I also have admin permissions and have ensured that the fields are correct and that I have admin permissions when associating the
                                                                                                  • Profit on Sales order

                                                                                                    Hi, would it be possible to implement a column at the Sales order overview of Purchase amount? So a field with the amount of all purchase related to this Sales order? This is very usefull so you will see the profit you made on this deal. I tried to get
                                                                                                  • Subform Data in v2 REST API

                                                                                                    What is the mechanism for adding subform data in the Creator v2 REST APIs?  There is nothing documented in the Data APIs documentation (https://www.zoho.com/creator/help/api/v2/).   I was able to determine how to GET the subform data by adding it to the
                                                                                                  • Is the filename of an attachment restricted to only certain languages?

                                                                                                    Hi, I tried to create a file card in a notebook, but I encountered an issue: when the filename of an attachment is in languages other than the main ones (such as English, Japanese, or Simplified Chinese......), syncing stops or the filenames become garbled
                                                                                                  • How to create comparison time periods like these examples

                                                                                                    In a Pivot Report I would like to be able to select any date range and show a set of metrics for that date range e.g. revenue, orders, units sold. I would then like to be able to compare to the previous period based on the amount of days on the selected
                                                                                                  • Overwrite Option for custom modules

                                                                                                    Hi Team, I noticed that the overwrite option is unavailable in Zoho Books when importing data for custom modules. This limitation makes it challenging to bulk update old data, as the only option is the 'bulk update' feature, which is restricted to 25
                                                                                                  • Zoho Creator - Zoho Analytics

                                                                                                    I am facing an issue in Zoho Analytics where I am still seeing deleted data from the Zoho Creator form I created. Could you please look into this and let me know what needs to be done?
                                                                                                  • Unable to send emails

                                                                                                    I have this email parth@mrcolumbus.in, but I couldnt send outgoing email. Can you please help?
                                                                                                  • Notifications push : Encourager le réengagement et renforcer la fidélité des utilisateurs efficacement

                                                                                                    Vous avez déjà souhaité engager et communiquer de manière proactive avec les utilisateurs, y compris lorsqu'ils utilisent votre application de manière peu active ? Zoho Apptics vous offre déjà des fonctionnalités qui vous permettent d'évaluer la performance,
                                                                                                  • Easy way to delete attachments

                                                                                                    I've reached my data limit and would like to run a view/report, and mass delete attachments. Is there an easy, fast way to do this? Moderation Update: Post Summary: There are two features the post discusses a) Easy way to remove Email attachments Will
                                                                                                  • How to add new deal to existing contact

                                                                                                    Hi, I want to add new deal to existing contact.
                                                                                                  • Domain verification is in progress... (How long do I need to wait?)

                                                                                                    Trying to setup my first email domain by connecting with GoDaddy. Have been here for quite some time and the screen is not changing. How long should this take?Send DataSend Data
                                                                                                  • email address autocomplete

                                                                                                    Is there a way to eliminate certain addresses from showing up in auto complete when entering an address? Many old and unused addresses currently show up, many of which I would like to get rid of. Thanks
                                                                                                  • Linking an email to a Contact when the email is sent in deluge via sendmail

                                                                                                    The "to:" address in this code is a CRM Contact. Email address is forced unique in CRM This sendmail gets sent via a workflow which is in a custom module. It works, except that the outbound email does not appear (i.e, get linked to) the Contact such that
                                                                                                  • How to restore deleted Field

                                                                                                    I edited a field in zoho form and by accident I deleted a field (email address). The form is ongoing to be filled by respondent. Then, when I checked to the all entries and report, the email address is gone. I checked in audit log, there is a record that
                                                                                                  • How to select multiple notes at once in the PC client?

                                                                                                    In the PC client, you can select notes using ctr+LMB. But why can't you use shift+LMB? PC version 3.2.0
                                                                                                  • How I can add customized Invoice

                                                                                                    Hi, I wanna use a customized Invoice, how i can add that
                                                                                                  • Zoho Analytics Pivot Table - How to compare month vs last year same month

                                                                                                    Hi, I had created a pivot table with setup as below: Column: - Delivery Date Row: - Customer Group Data as column - Total amount (sum > normal) (show data of the month) - Total amount (sum > % difference from previous value) (compare between this month
                                                                                                  • Recorded imported goods

                                                                                                    I have imported some goods from a foreign vendor called ABC. to Bahrain. My Customs duty and VAT are paid by an agency called XYZ to authorities. I have paid the amounts to XYZ and they have paid to authorities in behalf of us using our TRN Number. Now
                                                                                                  • Notes created in mobile app not syncing with web notebook

                                                                                                    I have created certain notes in a new notebook in mobile app. The new notebook is also created using mobile app and when I logged in through web I am unable to see notebook that I have created using mobile app. there is no trace of notes in which i have created in mobile app on the web even after days of creating in mobile app This is not the case vise-a-versa. the notes and note book created on web are accessible on mobile app on real time.  this is very inconvenient and big demotivating factor
                                                                                                  • Match Transaction > Filter | Allow wildcards in search

                                                                                                    The Filter function is useful for narrowing down to a specific set of transactions. It would be useful to have the ability to use wildcards in search. e.g. customer name "starts with" or " * " as a placeholder. e.g. "National * " instead of "National
                                                                                                  • Marketing Automation Emails Going to Spam

                                                                                                    Google is trapping all the marketing automation emails in spam. My domain has a perfect reputation and it looks like Zoho has a low reputation which is sending it to spam. When I pull the email out of spam and click on a link in the email, I get this
                                                                                                  • Next Page