I write below code using php,to add the records in tickets through api but i got error message like
"4832
Error while adding records. check xml values"
$subj=$_POST['subject6'];
$desc=$_POST['description'];
$email=$_POST['email10'];
$contactnm=$_POST['contactname'];
curl_setopt($ch, CURLOPT_VERBOSE, 1);
curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, FALSE);
curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, FALSE);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
curl_setopt($ch, CURLOPT_POST, 1);
$authtoken = "myauthno";
$portal="nhmweb";
$department="nhmweb";
$xmldata = '<?xml version="1.0" encoding="UTF-8"?>
<requests>
<row no="1">
<fl val="Contact Name">'.$contactnm.'</fl>
<fl val="Email">'.$email.'</fl>
<fl val="Subject">'.$subj.'</fl>
<fl val="Description">'.$desc.'</fl>
</row>
</requests>';
$query = array('authtoken'=>$authtoken,'portal'=>$portal,'department'=>$department,'xml'=>$xmldata);
$query = http_build_query($query);
curl_setopt($ch, CURLOPT_POSTFIELDS, $query);
echo $response = curl_exec($ch);
curl_close($ch);
Thanks
Satya NHM