App Spotlight: SMS-Magic for Zoho CRM

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SMS-Magic for Zoho CRM

Better engage with your audience using multichannel messaging. Install SMS-Magic to communicate with your customers on the channel of their choice without leaving the comfort of your Zoho window or smartphone.

Get SMS-Magic for Zoho CRM

Business needs:

Today’s need for digital readiness is fundamentally changing every aspect of consumer engagement.

It’s no secret that in many parts of the world, SMS is the preferred channel of communication, and the need is growing in all businesses to use managed messaging to help drive revenue.
Modern customers expect personalized and relevant communication.
Research shows 70% of consumers think SMS marketing is a great way for businesses to get their attention.

Solution:

SMS-Magic for Zoho CRM allows you to send and receive multichannel messages right from your Zoho CRM
Simply start a conversation from the Contacts, Leads, Accounts, or Deals modules in Zoho CRM
Save time using predefined message templates with place-holders that can be modified with personalized details
Sales and service teams can collaborate seamlessly to offer the best experience to modern customers
Access your messaging history right from your CRM
Send bulk messages with attachments of images, videos, or PDFs to the customers you're talking to
Track and manage message delivery, consent, and engagement
Automate messages with Zoho CRM workflows

Benefits:

Engage your customers on their favorite messaging platforms, including text messaging and WhatsApp, right from Zoho CRM. Companies using SMS messaging see:

98% open rate compared to email, which has a 22% open rate
Increase sales conversions by 40% and close deals 25% faster
Better customer engagement with 70% response rates and 90% read rates

Get SMS-Magic for Zoho CRM

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