Ask the experts 02: A 12-hour live Q&A session to help you understand Zoho ShowTime better!

Ask the experts 02: A 12-hour live Q&A session to help you understand Zoho ShowTime better!

Hi all, 
 
We are excited to host the second edition of ShowTime's "Ask the experts" for you on Thursday, 6th June 2019 from 6.30 am to 6.30pm GMT.


 
The ''Ask the Experts" is a live brainstorming session, which helps you learn in detail about using various exciting features of Zoho Showtime, such as: 
  • Conducting audience surveys and polls, 
  • Managing training leads with the CRM integration, 
  • Utilizing co-trainers' knowledge and skills to convert all your well organized training sessions into a revenue.
 
Do join us on Thursday, 6th June 2019 at anytime between 6.30 am to 6.30pm GMT to be a part of this exciting knowledge-sharing session. You can begin posting your questions right away in the comment box below and we will answer them for you. 
 
Looking forward to your participation! 
 
Note: If you're unable to view the 'Comments' section, please click 'Sign in' and proceed with the steps to post your questions.


    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.







                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts



                                                              • Sticky Posts

                                                              • Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

                                                                Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the
                                                              • Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

                                                                Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at
                                                              • Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

                                                                Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set
                                                              • Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

                                                                With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho
                                                              • Video tip 1: Record and share trainings on Zoho ShowTime.

                                                                Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings


                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ



                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • Este domínio já está associado a esta conta

                                                                                                                  Fui fazer meu cadastro na zoho e quando digitei meu domínio recebi essa mensagem que meu domínio estava associado a uma conta que eu nem faço idéia de quem seja. Como que faço pra resolver isso? Atenciosamente, Anderson Souza.
                                                                                                                • I need some help in Expenses Per Diem Policy

                                                                                                                  this is my script written for restricting the PerDiem Components. Say if Lodging and Per Day Allowance both is selected from Per Diem Page then the report should gets auto rejected. When Im trying to executing it says the following error {"code":11,"message":"The
                                                                                                                • Adding Photos to Dashboards on Zoho Analytics

                                                                                                                  I am creating a dashboard to showcase data from survey results from focus groups. I am creating a focus group participant profile tab where it is filtered by the name of the participant and showcases information about them using KPI widgets. I am running
                                                                                                                • What is the difference between Retainer invoice and Advance Payments?

                                                                                                                  Retainer invoice seem like they are just advance payments with extra details. Instead of creating a Sales Order with order details, a retainer is created. It feels like they are a workaround to link advance payments with sales orders. Is there any advantage
                                                                                                                • Exporting record notes in bulk

                                                                                                                  Hi team, Is it possible to bulk export the notes attached to a record? i.e to a CSV file or otherwise. Our use case is exporting all notes for our lead/account/Deal records. We have another system we'd like to import these notes to but I can't seem to
                                                                                                                • Field customization

                                                                                                                  Hi Team Good day! I am a commission agent who sell and purchase goods from vendors, while in purchasing invoices I am not able to deduct the expenses such as commission and other expenses on actual amount. Kindly help me to customize the invoice based
                                                                                                                • Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact

                                                                                                                  so i am creating a new contact post request and i want add gst infomation when amount is above 50000 and if pass gst info in request body then i get this errors > Error: Invalid Element gst_no, Invalid Element gst_treatment, Invalid Element place_of_contact
                                                                                                                • Add multiple Billing Addresses under one GST number

                                                                                                                  My client owns multiple businesses in various locations but they all come under one GST. Is there a way to add multiple billing addresses for the same GST? Managing this by adding multiple Shipping addresses is not an option. The client wants the GST
                                                                                                                • Zoho Mail API - Upload Attachment

                                                                                                                  https://www.zoho.com/mail/help/api/post-upload-attachments.html I followed the steps from the API documentation and wrote a backend in JavaScript to send emails. Normal emails are sent without any problems. However, I can’t send emails with attachments.
                                                                                                                • Unable to create custom fields for shipment order

                                                                                                                  I'm unable to create custom fields for shipment orders, even though the custom fields are set up correctly. A request to the following endpoint: https://www.zohoapis.com/inventory/v1/settings/preferences/customfields?organization_id=${ZOHO_ORGANIZATION_ID}&entity=shipment_order
                                                                                                                • Kaizen #202 - Answering Your Questions | Testing and Using REST APIs in Widgets

                                                                                                                  Hello Developers! Welcome back to a fresh week of Kaizen! Thank you for your active participation in sharing feedback and queries for the 200th milestone. This week, we will look at the following queries related to widget: Widget Testing Using REST API
                                                                                                                • Introducing the 'Send as Email' option on the Zoho Desk iOS mobile app

                                                                                                                  Hello everyone! In the latest version(v2.10.2) of the Zoho Desk iOS app, we have brought in support for the 'Send as Email' option while creating a ticket. This feature enables you to reach out to the customers by sending outbound emails. The emails are
                                                                                                                • Zoho Forms Not Loading on Website – DNS Resolution Error

                                                                                                                  Dear Zoho Support Team, User ID : 20069458731 We are experiencing an issue with the Zoho Form embedded on our website (https://vitel.com.tr/satis-destek-formu/). The form is not loading, and the following error message appears in the browser: “forms.zohopublic.eu
                                                                                                                • Data backup retention question/

                                                                                                                  My zohocrm subscription gives me 2 full data backups per month. I have a scheduled backup configured to run twice a month. I just went to download my backup and i can't find it, it ran about 9 days ago... From what i can tell with google zoho only keeps
                                                                                                                • Basic Apple Watch App

                                                                                                                  Sometimes I leave my phone behind. I will get push notifications that tickets are updated etc.. It would be nice to at least view them and do a few basic functions. reassign. public reply. private comment.
                                                                                                                • Look and Feel Uniformity

                                                                                                                  Someone needs to go through the mobile app and match the look and feel of the web version. For example, it is global standard to highlight private notes as yellow background hue. Desk does that on web, but not on mobile. Mobile also has an odd blue icon
                                                                                                                • Managing two books in Zoho Books

                                                                                                                  is it possible to effectively manage two separate books within Zoho Books? My organization is considering handling accounting for two distinct subsidiaries, and we would like to understand the best way to achieve this within the Zoho Books.
                                                                                                                • Display All Custom Buttons Without Dropdown on Record Page

                                                                                                                  In my org's workflow we usually want to do some kind of quick action off of an individual record - i.e. of an individual contact, or individual deal. What we have always found a hindrance is the location of all custom buttons being in the drop down on
                                                                                                                • Zoho Sales Team - Extremely Slow Response Times

                                                                                                                  Hi everyone, Has anyone else experienced unusually slow response times from Zoho’s sales team? I sent an email last night, and it’s been nearly 24 hours with no reply. While I understand delays can happen, this seems longer than expected for a sales inquiry.
                                                                                                                • Yodlee Bank Feeds

                                                                                                                  I'm well aware of the many bank feed issues out there that haven't been resolved, but I'm looking for information on Rules in relation to bank feeds. U.S based, Bank of America user and prior to Yodlee all of my banking feeds and Rules worked seamlessly.
                                                                                                                • Unable to create custom function

                                                                                                                  Unable to create custom function - Please check the screenshot for the details HERE IS THE FUNCTION!! try { // 1. Fetch the details of the approved Bill using its ID billDetails = zoho.books.getRecordById("Bills", organization.get("organization_id"),
                                                                                                                • Need a feature which can validate PAN from Income Tax Portal

                                                                                                                  Hello Zoho, We need a feature which can help us validate PAN which is being entered in AR/AP Profiles to check if it is valid and display the name as per Income Tax so as to get rid of incorrect PAN into the systems. Please do the needful Thanks
                                                                                                                • PAN - Aadhar Link Status

                                                                                                                  Can Zohobooks also get latest PAN-Aadhar Linking Status from Income Tax Portal ?
                                                                                                                • Canvas translation

                                                                                                                  We want to offer our CRM system to our users in English and Dutch. However, it seems that text in our deal Canvas isn't available for translation through the translation file. The same applies to the field tooltips. They don't appear in the translation
                                                                                                                • Are Cadences visible to anyone with Cadence permission?

                                                                                                                  When setting up a new Cadence is it possible to restrict its use to a specific user? How can I prevent users from making modifications to existing Cadences?
                                                                                                                • Show my cost or profit while creating estimate

                                                                                                                  Hi, While creating estimate it becomes very important to know exact profit or purchased price of the products at one side just for our reference so we can decide whether we can offer better disc or not .
                                                                                                                • Issue on Upload API and href image URL

                                                                                                                  Here is my Full API Code , URL : URL: https://desk.zoho.com/api/v1/uploads/659563000000193003/content Headers* Authorization: 'Zoho-oauthtoken 1000.ed5ce2836bf5ba9b946f5ec9************88e73ff4883a3e9c58ffeb7870' orgId: 7586***** RESPONSE{ "errorCode":
                                                                                                                • Issue when downloading a Mail Merged Zoho Writer Document as .docx

                                                                                                                  Hi, We are using within Zoho CRM mailmerge to create documents. This results in a Zoho Writer document. When we try to download as a Microsoft Docx file we get following error: "Word experienced an error trying to open the file. Try these suggestions.
                                                                                                                • 【Zoho CRM】ケイデンス機能のアップデート

                                                                                                                  ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 今回は「Zoho CRM アップデート情報」の中から、ケイデンス機能のアップデートをご紹介します。 ケイデンス機能の2つの強化されたことで、適用と解除のタイミングをより柔軟に管理できるようになり、 よりタイムリーで的確なコミュニケーションが実現できるようになりました。 目次: 1. ケイデンスの再開/最初からのやり直し 2. ケイデンスからのデータ解除タイミングの設定 1. ケイデンスの再開/最初からのやり直し 手動削除、完了、または適用解除条件が満たされた場合など、以前に適用解除されたデータをケイデンスに再適用できるようになりました。
                                                                                                                • Anyone get the OpenAI API to work in Zoho Meeting?

                                                                                                                  Has anyone been able to get the OpenAI API to work in generating meeting summaries? I have been trying, but I get an error that says "OpenAI key notes request rate exceeded. Please try again later or upgrade your open AI account." I contacted Zoho support
                                                                                                                • Push Notifications Customization

                                                                                                                  There is no way to customize the notifications we get. I would like to be able to get notifications based on if they are assigned directly to me, my team, my department, or perhaps tickets that match a specific criteria (a contact or account is a VIP
                                                                                                                • Announcing Early Access to the next generation of Zoho Desk UI

                                                                                                                  Customer service is one of the categories where efficiency and quality of service have to run in parallel, and your team's experience with their helpdesk goes a long way ensuring these aspects are uncompromised. Introducing DOT Design for Zoho Desk -
                                                                                                                • Editing the record in report

                                                                                                                  I have a use-case as below- User creates a assessment record by filling some fields. User assigns that record to portal user by using Assigned To dropdown (Assigned To is Users field in form with choices as customers). I have set the record owner of form
                                                                                                                • Can we have Bills of Material Module ?

                                                                                                                  Can we have Bills of Material Module ?
                                                                                                                • Main Ticket Page Customization

                                                                                                                  We do not love the ticket list page (right after clicking Tickets menu item) would like options to customize it.
                                                                                                                • Agent Collision Missing from Mobile App

                                                                                                                  Please add Agent Collision capabilities to the mobile app.
                                                                                                                • Zia Sentiment and Functionality on Mobile

                                                                                                                  Please add Zia sentiment and generative responses to the mobile app. It would be nice to see the ticket sentiment and generate a response back to a user using Zia on my iPhone
                                                                                                                • View Account Attachments on iOS

                                                                                                                  Please allow us to view account attachments on the mobile iOS app!
                                                                                                                • How do I run a PnL by Sales Person?

                                                                                                                  I am trying to run a PnL by sales person but am not seeing the option do so. All I need to know (per salesperson) is revenue, cost of goods, gross profit.
                                                                                                                • View Contracts and Support Plans on Mobile

                                                                                                                  We would like to be able to see contracts and support plans from the mobile app on iOS!
                                                                                                                • Next Page