Ask the Experts 14: Help desk Customization

Ask the Experts 14: Help desk Customization



Welcome to Zoho Desk's Ask the Experts session! This is a monthly discussion on our forums, wherein a panel of experts will take on questions about topics related to Zoho Desk. The panel will be available for a 5 hour period and will answer any questions posted here.
 
In this month's ATE we will discuss the various customization options available in Zoho Desk. We will cover the following topics: 
  • Field Customization
  • Field Mapping
  • Layout Rules
  • Validation Rules
  • Field Permission
  • Template Customization
  • General Settings
  • Multi Layout - Open for Beta
Start posting your questions right-away and our experts will answer them on 10 June between 6:30 am to 11:30 AM PST. 

Note: This is NOT a webinar. This event is a text-based discussion on the Zoho Desk community where our experts will answer your questions for five hours straight. Start posting your questions as comments below. 

P.S. Unable to view the comment box? Use the Sign in option above to view the comment section and start posting your questions. 

All previous ATE sessions can be viewed here. 


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