Attention! Scheduled maintenance for Zoho Desk's EU DC will take place on Sunday, 28 May 2023 from 2:30 AM CEST to 3:30 AM CEST
Dear Users,
We will perform the scheduled maintenance for Zoho Desk's EU data center (DC) on 28 May 2023 from 2:30 AM EST to 3:30 AM EST. Expect one hour of system downtime. We've scheduled the maintenance for Sunday, hoping to minimize any impact on your support operations.
During maintenance, Zoho Desk will be completely inaccessible to users with EU DC accounts. Your help centers, ASAP, and chat widgets will also be down, so your customers won't be able to reach you through these channels.
However, they will be able to send messages through other channels, like email and social media. You will be able to access the messages soon after the maintenance is complete.
We will be utilizing the downtime to speed up loading times and improve the overall performance of Zoho Desk.
We appreciate your patience and support. If you have any questions, drop a comment below or reach out to us at support@eu.zohodesk.com.
Regards,
The Zoho Desk Team
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