Can not update my own message.

Can not update my own message.

I created a message and now try to update its title but get "Unauthorized Access".

For tasks I usually get that one if I am not the author/owner but in this case the message is created by me. Any suggestions?


2011/06/15 17:41:49:288 PDT [DEBUG] wire - >> "POST /portal/yoxel/api/private/xml/message/update?apikey=...&ticket=... HTTP/1.1[EOL]"

2011/06/15 17:41:49:289 PDT [DEBUG] wire - >> "Accept: application/xml,application/xhtml+xml,text/html,text/plain[EOL]"

2011/06/15 17:41:49:290 PDT [DEBUG] wire - >> "Content-Length: 950[EOL]"

2011/06/15 17:41:49:290 PDT [DEBUG] wire - >> "Content-Type: multipart/form-data; boundary=6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv[EOL]"

2011/06/15 17:41:49:291 PDT [DEBUG] wire - >> "Host: projects.zoho.com[EOL]"

2011/06/15 17:41:49:292 PDT [DEBUG] wire - >> "Connection: Keep-Alive[EOL]"

2011/06/15 17:41:49:295 PDT [DEBUG] wire - >> "User-Agent: Apache-HttpClient/4.0.1 (java 1.5)[EOL]"

2011/06/15 17:41:49:295 PDT [DEBUG] wire - >> "[EOL]"

2011/06/15 17:41:49:296 PDT [DEBUG] headers - >> POST /portal/yoxel/api/private/xml/message/update?apikey=...&ticket=3... HTTP/1.1

2011/06/15 17:41:49:297 PDT [DEBUG] headers - >> Accept: application/xml,application/xhtml+xml,text/html,text/plain

2011/06/15 17:41:49:298 PDT [DEBUG] headers - >> Content-Length: 950

2011/06/15 17:41:49:298 PDT [DEBUG] headers - >> Content-Type: multipart/form-data; boundary=6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv

2011/06/15 17:41:49:299 PDT [DEBUG] headers - >> Host: projects.zoho.com

2011/06/15 17:41:49:300 PDT [DEBUG] headers - >> Connection: Keep-Alive

2011/06/15 17:41:49:300 PDT [DEBUG] headers - >> User-Agent: Apache-HttpClient/4.0.1 (java 1.5)

2011/06/15 17:41:49:301 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:302 PDT [DEBUG] wire - >> "6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv"

2011/06/15 17:41:49:303 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:304 PDT [DEBUG] wire - >> "Content-Disposition: form-data; name="projId""

2011/06/15 17:41:49:304 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:305 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:313 PDT [DEBUG] wire - >> "15301e67103a3795d91db262dbc69d00b3711e3d6848763c"

2011/06/15 17:41:49:315 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:315 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:316 PDT [DEBUG] wire - >> "6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv"

2011/06/15 17:41:49:316 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:317 PDT [DEBUG] wire - >> "Content-Disposition: form-data; name="mesgtitle""

2011/06/15 17:41:49:318 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:319 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:319 PDT [DEBUG] wire - >> "another new thread 1"

2011/06/15 17:41:49:320 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:321 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:321 PDT [DEBUG] wire - >> "6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv"

2011/06/15 17:41:49:322 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:323 PDT [DEBUG] wire - >> "Content-Disposition: form-data; name="mesgbody""

2011/06/15 17:41:49:324 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:324 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:325 PDT [DEBUG] wire - >> "gfgf"

2011/06/15 17:41:49:325 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:326 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:326 PDT [DEBUG] wire - >> "6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv"

2011/06/15 17:41:49:327 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:328 PDT [DEBUG] wire - >> "Content-Disposition: form-data; name="mesgcat""

2011/06/15 17:41:49:329 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:329 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:331 PDT [DEBUG] wire - >> "15301e67103a3795d91db262dbc69d0023ca193a53051b7d"

2011/06/15 17:41:49:331 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:332 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:332 PDT [DEBUG] wire - >> "6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv"

2011/06/15 17:41:49:333 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:334 PDT [DEBUG] wire - >> "Content-Disposition: form-data; name="uploadfile"; filename="""

2011/06/15 17:41:49:334 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:335 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:336 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:336 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:337 PDT [DEBUG] wire - >> "6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv"

2011/06/15 17:41:49:337 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:338 PDT [DEBUG] wire - >> "Content-Disposition: form-data; name="mesgid""

2011/06/15 17:41:49:338 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:339 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:339 PDT [DEBUG] wire - >> "15301e67103a3795f6eadd1f9faf83816755b1c1035e80e0"

2011/06/15 17:41:49:340 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:341 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:341 PDT [DEBUG] wire - >> "6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv"

2011/06/15 17:41:49:342 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:343 PDT [DEBUG] wire - >> "Content-Disposition: form-data; name="toaddr""

2011/06/15 17:41:49:343 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:343 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:344 PDT [DEBUG] wire - >> "15301e67103a3795d91db262dbc69d0023ca193a53051b7d"

2011/06/15 17:41:49:345 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:345 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:346 PDT [DEBUG] wire - >> "6mF9aCPL5c7rhg5SS9qLak6MexN09Jfuo82KydKv"

2011/06/15 17:41:49:347 PDT [DEBUG] wire - >> "--"

2011/06/15 17:41:49:347 PDT [DEBUG] wire - >> "[\r][\n]"

2011/06/15 17:41:49:380 PDT [DEBUG] wire - << "HTTP/1.1 500 Internal Server Error[EOL]"

2011/06/15 17:41:49:382 PDT [DEBUG] wire - << "Set-Cookie: zpct=d4e98cf5-362c-4a6e-9aa8-9603dd295a02; Path=/[EOL]"

2011/06/15 17:41:49:383 PDT [DEBUG] wire - << "Set-Cookie: JSESSIONID=DB8E2444BEC83151D67DBF7F3FAA9780; Path=/[EOL]"

2011/06/15 17:41:49:384 PDT [DEBUG] wire - << "Set-Cookie: projtze=0; Path=/[EOL]"

2011/06/15 17:41:49:385 PDT [DEBUG] wire - << "Pragma: no-cache[EOL]"

2011/06/15 17:41:49:385 PDT [DEBUG] wire - << "Cache-Control: no-cache[EOL]"

2011/06/15 17:41:49:386 PDT [DEBUG] wire - << "Expires: Thu, 01 Jan 1970 00:00:00 GMT[EOL]"

2011/06/15 17:41:49:402 PDT [DEBUG] wire - << "Content-Type: text/xml;charset=utf-8[EOL]"

2011/06/15 17:41:49:403 PDT [DEBUG] wire - << "Date: Thu, 16 Jun 2011 00:41:23 GMT[EOL]"

2011/06/15 17:41:49:404 PDT [DEBUG] wire - << "Server: ZGS[EOL]"

2011/06/15 17:41:49:405 PDT [DEBUG] wire - << "P3P: CP="CAO PSA OUR"[EOL]"

2011/06/15 17:41:49:405 PDT [DEBUG] wire - << "Transfer-Encoding: chunked[EOL]"

2011/06/15 17:41:49:406 PDT [DEBUG] wire - << "Strict-Transport-Security: max-age=604800[EOL]"

2011/06/15 17:41:49:407 PDT [DEBUG] wire - << "[EOL]"

2011/06/15 17:41:49:409 PDT [DEBUG] DefaultClientConnection - Receiving response: HTTP/1.1 500 Internal Server Error

2011/06/15 17:41:49:409 PDT [DEBUG] headers - << HTTP/1.1 500 Internal Server Error

2011/06/15 17:41:49:410 PDT [DEBUG] headers - << Set-Cookie: zpct=d4e98cf5-362c-4a6e-9aa8-9603dd295a02; Path=/

2011/06/15 17:41:49:410 PDT [DEBUG] headers - << Set-Cookie: JSESSIONID=DB8E2444BEC83151D67DBF7F3FAA9780; Path=/

2011/06/15 17:41:49:411 PDT [DEBUG] headers - << Set-Cookie: projtze=0; Path=/

2011/06/15 17:41:49:411 PDT [DEBUG] headers - << Pragma: no-cache

2011/06/15 17:41:49:412 PDT [DEBUG] headers - << Cache-Control: no-cache

2011/06/15 17:41:49:413 PDT [DEBUG] headers - << Expires: Thu, 01 Jan 1970 00:00:00 GMT

2011/06/15 17:41:49:413 PDT [DEBUG] headers - << Content-Type: text/xml;charset=utf-8

2011/06/15 17:41:49:413 PDT [DEBUG] headers - << Date: Thu, 16 Jun 2011 00:41:23 GMT

2011/06/15 17:41:49:414 PDT [DEBUG] headers - << Server: ZGS

2011/06/15 17:41:49:414 PDT [DEBUG] headers - << P3P: CP="CAO PSA OUR"

2011/06/15 17:41:49:415 PDT [DEBUG] headers - << Transfer-Encoding: chunked

2011/06/15 17:41:49:415 PDT [DEBUG] headers - << Strict-Transport-Security: max-age=604800

2011/06/15 17:41:49:423 PDT [DEBUG] ResponseProcessCookies - Cookie accepted: "[version: 0][name: zpct][value: d4e98cf5-362c-4a6e-9aa8-9603dd295a02][domain: projects.zoho.com][path: /][expiry: null]". 

2011/06/15 17:41:49:424 PDT [DEBUG] ResponseProcessCookies - Cookie accepted: "[version: 0][name: JSESSIONID][value: DB8E2444BEC83151D67DBF7F3FAA9780][domain: projects.zoho.com][path: /][expiry: null]". 

2011/06/15 17:41:49:425 PDT [DEBUG] ResponseProcessCookies - Cookie accepted: "[version: 0][name: projtze][value: 0][domain: projects.zoho.com][path: /][expiry: null]". 

2011/06/15 17:41:49:427 PDT [DEBUG] wire - << "9b[EOL]"

2011/06/15 17:41:49:428 PDT [DEBUG] wire - << "<?xml version="1.0" encoding="UTF-8" ?>[\r][\n]"

2011/06/15 17:41:49:429 PDT [DEBUG] wire - << "<response uri="/jsp/error.jsp"><error><code>6401</code><message>Unauthorized Access</message></error></response>[\r][\n]"

2011/06/15 17:41:49:430 PDT [DEBUG] wire - << "[\r]"

2011/06/15 17:41:49:430 PDT [DEBUG] wire - << "[\n]"

2011/06/15 17:41:49:431 PDT [DEBUG] wire - << "0[EOL]"

2011/06/15 17:41:49:431 PDT [DEBUG] wire - << "[EOL]"

    Access your files securely from anywhere









                          Zoho Developer Community




                                                • Desk Community Learning Series


                                                • Digest


                                                • Functions


                                                • Meetups


                                                • Kbase


                                                • Resources


                                                • Glossary


                                                • Desk Marketplace


                                                • MVP Corner


                                                • Word of the Day


                                                • Ask the Experts





                                                          Manage your brands on social media



                                                                Zoho TeamInbox Resources



                                                                    Zoho CRM Plus Resources

                                                                      Zoho Books Resources


                                                                        Zoho Subscriptions Resources

                                                                          Zoho Projects Resources


                                                                            Zoho Sprints Resources


                                                                              Qntrl Resources


                                                                                Zoho Creator Resources



                                                                                    Zoho CRM Resources

                                                                                    • CRM Community Learning Series

                                                                                      CRM Community Learning Series


                                                                                    • Kaizen

                                                                                      Kaizen

                                                                                    • Functions

                                                                                      Functions

                                                                                    • Meetups

                                                                                      Meetups

                                                                                    • Kbase

                                                                                      Kbase

                                                                                    • Resources

                                                                                      Resources

                                                                                    • Digest

                                                                                      Digest

                                                                                    • CRM Marketplace

                                                                                      CRM Marketplace

                                                                                    • MVP Corner

                                                                                      MVP Corner







                                                                                        Design. Discuss. Deliver.

                                                                                        Create visually engaging stories with Zoho Show.

                                                                                        Get Started Now


                                                                                          Zoho Show Resources

                                                                                            Zoho Writer

                                                                                            Get Started. Write Away!

                                                                                            Writer is a powerful online word processor, designed for collaborative work.

                                                                                              Zoho CRM コンテンツ






                                                                                                Nederlandse Hulpbronnen


                                                                                                    ご検討中の方







                                                                                                            • Recent Topics

                                                                                                            • Kaizen #57 - Mass Update API in Zoho CRM

                                                                                                              Hello everyone! Welcome back to yet another post in the Kaizen series. This week, we will discuss the Mass Update API in Zoho CRM. In this post, we will cover the following: 1. Introduction 2. Mass Update Records API  3. Schedule Update and Get Status
                                                                                                            • Getting Attachments in Zoho Desk via API

                                                                                                              Is there a way to get attachments into Zoho Desk via an API?      We have a process by which a zoho survey gets sent to the user as a link in a notification.    The survey has several upload fields where they can upload pdf documents.    I've created
                                                                                                            • Multiple currencies - doesn’t seem to work for site visitors / customers

                                                                                                              I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would
                                                                                                            • Pincode based Product Restriction

                                                                                                              we have different types of products. 1) Very bulky items like plywood. 2) Too delicate items like glass These type of products we want to sell to local customers. Other products we want to supply all over India. There should be an option to restrict products
                                                                                                            • Can multiple agents be assigned to one ticket on purpose?

                                                                                                              Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently
                                                                                                            • Recruit paid support?

                                                                                                              Hi all, Could anyone who has paid support package advise if it provides value for money with regards to support response times? Exploring the idea as unfortunately when we have faced issues with Recruit it has been a 7+ day timescale from reporting to
                                                                                                            • Related Lists filter

                                                                                                              I have Contacts showing in our Accounts module. I customized the Contacts module with an Employment Status field, with the following picklist options: "Primary Contact", "Secondary Contact", "Active Staff(not a main contact)", and "No longer employed".
                                                                                                            • Stock count by bin location

                                                                                                              Is there a configuration to make a stock count by bin or area and not by product. these is useful to manage count by area Regards
                                                                                                            • Text/SMS With Zoho Desk

                                                                                                              Hi Guys- Considering using SMS to get faster responses from customers that we are helping.  Have a bunch of questions; 1) Which provider is better ClickaTell or Screen Magic.  Screen Magic seems easier to setup, but appears to be 2x as expensive for United States.  I cannot find the sender id for Clickatell to even complete the configuration. 2) Can customer's reply to text messages?  If so are responses linked back to the zoho ticket?  If not, how are you handling this, a simple "DO NOT REPLY" as
                                                                                                            • Custom Field for Subscription

                                                                                                              Hi, I can't find a way to add a custom field (to contain a license key generated from our software) against a subscription? Is the only place to add this information in the Invoice module (as custom field for invoice)? When a customer views his subscription via the customer portal, there appears no way to display a license key for them? The invoice is not the natural place to store a license key for a particular subscription, so where else can this be stored and displayed?
                                                                                                            • Standalone custom function not generating logs

                                                                                                              Why dont't standalone custom functions generate logs when the're called from another function? I have some functions (workflow, buttons and blueprint) that have common parts, so I put that part in a standalone function which is called from the others.
                                                                                                            • Automated log-out/session end

                                                                                                              I'm concerned about security of our data. Is it possible to set an automatic time-out for user sessions on Zoho CRM, after a certain period of inactivity or when the session reaches a certain duration (12 hours perhaps)? 
                                                                                                            • Add "Reset MFA" Option for Zoho Creator Client Portal Users

                                                                                                              Hello Zoho Creator Team, We hope you are doing well. We would like to request an important enhancement related to Multi-Factor Authentication (MFA) for client portal users in Zoho Creator. Currently, Creator allows us to enforce MFA for portal users,
                                                                                                            • Support Bots and Automations in External Channels

                                                                                                              Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels
                                                                                                            • Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

                                                                                                              Hello Zoho Projects Team, We hope you are doing well. We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available
                                                                                                            • Creator HTML page refresh

                                                                                                              Hi, I have added around 5 different html snippets in single creator page. I understand, I can refresh the entire page from page script using Navigational URLs https://help.zoho.com/portal/en/kb/creator/developer-guide/others/url-patterns/articles/navigational-urls
                                                                                                            • Zoho Desk - Custom Module Related List Columns on Tickets

                                                                                                              I have a custom module in Zoho Desk called Asana Tasks, each task has a lookup to a Ticket. On the Ticket I want to see the columns of the Asana Tasks in the related list . Is there a way to do this? Right now it just has the name of the record and I
                                                                                                            • Why is Zoho Meeting quality so poor?

                                                                                                              I've just moved from Office 365 to Zoho Workplace and have been generally really positive about the new platform -- nicely integrated, nice GUI, good and easy-to-understand control and customisation, and at a reasonable price. However, what is going on
                                                                                                            • Google Analytics import data inaccurate (as of October 11, 2025)

                                                                                                              We have Zoho Analytics connected to GA4 to import daily event data. This has been running without issue for a couple of years. However, a month ago we started noticing discrepancies. All data until October 10 lines up perfectly - October 11 onward is
                                                                                                            • Paid Support Plans with Automated Billing

                                                                                                              We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The
                                                                                                            • What is your opinion of the new UI?

                                                                                                              Hi Everyone, I would like to see what everyone thinks of the new Zoho One Dashboard. I don't get it, but perhaps I'm missing something. What are your thoughts?
                                                                                                            • What are the OAuth scopes needed to access the Zoho MCP server?

                                                                                                              I think I'm authenticating with the MCP server endpoint successfully using a bearer token but I can't successfully initialize an MCP session. I'm using the official MCP Python sdk (https://github.com/modelcontextprotocol/python-sdk). I get as far as here
                                                                                                            • Support Uploading YouTube Videos Longer Than 60 Minutes

                                                                                                              Hi Zoho Social Team, How are you? We would like to request support for uploading YouTube videos longer than 60 minutes directly through Zoho Social. Your support team informed us that Zoho Social currently cannot upload videos over 60 minutes due to “API
                                                                                                            • Account blocked for IMAP use

                                                                                                              Hello, My email client (Evolution) can't sync mail anymore. It gives the error: "Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try again after some time."
                                                                                                            • Is SMTP included in the free plan?

                                                                                                              My client has a Zoho Mail Free 14 day trial that ends tomorrow. She has set up a domain email address with SMTP on a third party app and is wondering if it will continue working once her plan downgrades to the free forever plan. Thanks
                                                                                                            • Zoho mail issue.

                                                                                                              I have verified my domain ohhoexpress.online by adding necessary TXT and MX records. But when I am sending email to any external email id, it is showing as zohomail.com. Also while I am sending mail to internal mail id, it is saying user not found whereas
                                                                                                            • Agent password reset

                                                                                                              Hi Zoho support, I would like to ask if there is a way the admin can reset a password of an agent? Regards
                                                                                                            • My email is blocked from sending

                                                                                                              I get this message when I try to send any message .. > Unable to send message, Reason 554 5.1.8 Email Outgoing Blocked We have urgent emails to send and the issue continues to persist from yesterday. Please help us with this issue as soon as possibl
                                                                                                            • [WEBINAR] Smooth year-end closure with Zoho Books (KENYA)

                                                                                                              Hello there, This webinar is for all Kenyan businesses looking to wrap up their financial year smoothly! Join our free session to learn how Zoho Books can simplify your year-end process. What to expect from this webinar: - All the latest updates in Zoho
                                                                                                            • cannot recieve or send emails

                                                                                                              we are not recieving or cannot send emails.Shows sysytem error
                                                                                                            • Zoho Sites - contact us form

                                                                                                              I have added a contact us form to my website. I wanted to change the layout so I deleted the section of Contact Us form. When I again try to add the section of Contact Us form, it shows error that "This form already exists on this page."  I am unable
                                                                                                            • Setting checkbox value on template in Sign from Creator

                                                                                                              Good day, Please help me understand how do I set a tick from a checkbox in Creator into a checkbox on a Sign template. Below is the only values on the Sign template and the code from Creator, "field_boolean_data": {}, "field_date_data": {}, "field_radio_data":
                                                                                                            • Scheduled Reports - Do not send empty report

                                                                                                              Hello, We are intensively using reports in the CRM, especially for sales managers.  When data is empty, they still receive an email. Can you add an option to avoid sending the report when data is empty?
                                                                                                            • Zoho Forms - Improve the CRM integration field to query data from more than one module

                                                                                                              Hi Forms team, Something I get stuck on regularly is pre-populating a form with data when that data is spread across 2 or 3 modules. For example Contacts, Accounts and Deals. I don't want to duplicate the information in CRM so I end up writing a function
                                                                                                            • Ask the Experts 25: Experience the full spectrum of Zoho Desk’s autumn and spring releases for 2025

                                                                                                              Hello Everyone, We’re on the 25th episode of our ATE series! It's a true milestone in our live community interactions! It’s been an amazing journey since we started in October 2018. Zoho Desk has come a long way, evolving with the support of a wonderful
                                                                                                            • switching from POP3 to IMAPI do I need to change settings in Web email?

                                                                                                              hi so I am using Outlook with My Zoho mail, also have Verizon email /AOL. they no longer support POP3 and said imapi is much better, so I want to switch my ZoHo to imapai. I googled and it said i need to change it in my account....i looked at my account
                                                                                                            • What functionality is new in the Z025 Spaces UI dashboard compared to the previous Zoho One dashboard?

                                                                                                              My company is interested in creating a revamped dashboard this coming year, and are trying to weigh different platform options. The new Spaces UI is said to be a more "feature-rich" dashboard experience than the previous. Could a developer please explain
                                                                                                            • Collections Management: #5 Convenience on Offer, using Self-Checkout

                                                                                                              "Is this the right page? Oh, now, it wants my address again. Why am I being redirected?" These were the exact thoughts running through Karan's mind as he tried to subscribe to an application he genuinely liked. He clicked "Buy Now", expecting a quick
                                                                                                            • Uploading a signed template from Sign to Creator

                                                                                                              Good day, Please help me on how to load a signed document back into Creator after the process has been completed in Sign. Below is the code that I am trying, pdfFile = response.toFile("SignedDocument_4901354000000372029.pdf"); info pdfFile; // Attach
                                                                                                            • Tip #50- A Closer Look at the Unattended Access Dashboard- 'Insider Insights'

                                                                                                              Having complete visibility and quick access to everything you need certainly makes managing multiple remote devices a lot easier, and that is precisely what the Unattended Access Dashboard in Zoho Assist is designed to offer. Once you go to the Unattended
                                                                                                            • Next Page