Our business which has been in operation for a year and now wants to expand. Can you answer/advise below...
Context: Our business is to manage monthly subscriptions to healthcare plans for the customers of Medical Practice Groups. (The Patient clicks on our link on the Practice's website, and we provide the sign-up screens and the payment gateway and the monthly invoicing.)
From your documentation it appears that you only handle simple customers (flat customer organisations with one company and multiple contacts.) This won'd suffice.
However, we need to be able to create the right customer invoice as it arrives from the payment gateway, recognising which customer (Practice) it relates to (and report back to each Practice Group about the performance of each Practice.)
Can Zoho handle this account structure? If this is the wrong forum/method can you get the right person to contact me?