Hello Zoho Support,
There is a filter on Zoho Desk 'Customers' GUI called "Contacts unmapped with CRM". Is there a way to conduct a similar search using Zoho Desk API's?
Our org uses both CRM and Desk. We have enabled two-way sync between both these services. When a client emails our Zoho Support a ticket gets generated and a contact gets created. We want to then associate these Contacts to an Account. It is my impression that this must be done VIA Desk/CRM API's. We would like to be able to easily search our Contacts in a similar fashion as on the GUI, "Contacts unmapped with CRM". Is there an explanation for accomplishing this besides pulling all our Contacts and searching for ones without Accounts in such a tedious manner?
Writer is a powerful online word processor, designed for collaborative work.