CRM integration to Desk

CRM integration to Desk

Hi - I am trying to sync CRM to Desk. 

Is there a way to only sync a subset of 'Accounts' to Desk based on particular criteria? 

In the 'Accounts' module, we have a field to differentiate what type of account they are. (ie: Prospect, Customer, Former Customer, etc) 

I only want to pull those who are truly 'Customers' over to Desk. Make sense? 

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