Customer Success: Learn to Create Amazing Appointment Scheduling Sites
Customer Success is a growing field where many businesses can achieve success in growth due to help from experts in the field. Interaction with the client is key to making most of the time available to help the customer.
Using a scheduling appointment platform will also allow you to concentrate more on your work, rather than waste time handling appointments, which in turn will increase your efficiency in doing the former.
You will need an appointment scheduling site to do so such that your appointments are managed by the tool without having you spend time for it. This will help you compete with other companies that have a similar online management approach to appointments.
In this guide, we will have a brief look as to how you can do that for yourself without spending too much time and effort for something as important as this.
Do you really need an attractive appointment scheduling site for your company?
Your offering to your customer is something intangible. Businesses providing services like these also need other ways to demonstrate their value in quality of service.
In the age of today, where every company has an online presence to remain competitive, you need one to compete with others in your industry as well. It is important because many still lose customers on the internet to others who make themselves more appealing to these customers.
Therefore, in order to connect to your customers about your service quality and remain ahead of the competition in doing so, you need an appealing scheduling appointment platform so that you can demonstrate your company in the best possible way.
Certain rules and guidelines need to be followed while doing this. But why?
That industry has many designs and colors associated with them, as this allows us to convey the feeling of the industry's goods or services. Similarly, you must also follow a certain design language to help make the customer feel safe and confident while choosing to get your service.
This is important because sometimes using an incorrect design on your booking page can be disastrous for your business.
In fact, you will also end up losing your competition customers who have a more friendly online presence than you. And doing the right thing every move will help you make sure you are on the internet in your best shape.
All right, so, how should you go about making an appointment scheduling site?
You can not effectively show your service visually on your booking page in your line of business.
Instead, the attention should be on how the customer will feel on the booking page while they are on. This should help with a fun and relaxing theme. Additionally, you can also provide any information that the client should know about on the booking page before scheduling an appointment with your practice.
This way you can guarantee that the customer has everything they need right from the web without having to look for it anywhere. It makes it easy for them to do so and they enjoy such thinking from your side.
The best place to start is your background image.
To get started with designing, you need to get an idea of how your booking page would look like to the end. To assist with this, you can search for suggestions from other blogs or from your industry's booking pages.
While you can select whatever color you want, we would advise you to choose a color that makes it easier to read the text on top.
White or whitish colors are in this respect usually the best choices. This allows us to focus on the text rather than the design of the reader while at the same time complementing it which is what we want on our website.
If you would rather go for a darker color in nature, make sure the color makes it easy to read the text on top, which will have a contrasting colour.
If you like you can go with an picture, too. Try to pick a picture that has lots of whitish shades that dominate the picture for the reasons we have just talked about, if that is the option you would like to go forward with.
Let us suppose you chose white as the primary color for the purposes of this tutorial. Now that we are going to use one color in the color scheme we have defined; we have to add another color with white.
The advantage of a color scheme of using a color based on white is that it can be used in conjunction with nearly all colours. When there are so many colors to choose from, how can we pick the second one for our scheme?
Another look at some of the popular websites or booking pages can help. You can also search for your primary color paint combinations on the internet, and select one that looks cool and calming. Many companies have a color scheme that they frequently use for their websites and this is where you need to pick the color. Start searching for a background picture that combines these two colors very well, despite the combination of these two colours.
This is because it provides a very warm and attractive look to your booking page, because this color scheme is used extensively on all elements of your booking page. The exception to that is that if you already have a website using a certain color scheme, it will be easier to adhere to it specifically if the company adopted the design language exclusively.
Also pictures you have from your work can be included. If not, you can check pictures from websites such as Shutterstock and 123rf for pictures provided for that particular reason or you can also look for royalty-free pictures from other websites.
Make sure the picture you choose is not too cluttered with topics, because you can clearly see the text on the booking page that will fall across it. When you plan to add the logo to the background instead of the default logo on the top left corner of the website, please bear in mind that you will need to use applications like Canva or specialized tools like Photoshop for this purpose.
Now that your background picture has been finalized, let us go through next color customization.
What about the other things on your site, then?
We had already discussed that the color scheme used on this page would also be applied to other elements. It is so that we must make sure that the backdrop and the elements go together when it comes to visual design.
Make sure the right color is applied when adding the same for both the text and the buttons which contrasts with the color below. For example, if the background color on the screen where the text is being filled in is white, then the text color will be the other color you have selected in your color scheme.
Furthermore, for the same reasons, one should always ensure that the company logo used on the booking page always blends in well against the background.
Once all of these have been done, check the website by clicking the Go To button at the very end of the customization options to verify if all is the way you need it.
You can then determine, depending on this, whether anything you have applied to the website needs to be changed or modified so that it appears better than before.
The text on your site is probably the most powerful part.
The text on your booking page consists primarily of two lines, which can be used when appropriate.
Although some will use this to display phrases used to promote their brand, some will use it to provide detailed guidelines which should be taken into account when making appointments.
So when you book your practice appointments the text on the website is always down to what the customers need to see. This room can also be used with imaginative terms for the subtle ads.
Make sure that customers understand the text easily and clearly, and know what they need to understand before scheduling their appointments.
Additionally, if you want to view additional text other than those two parts, editing the image will allow you to add it to the background material. Make sure that the text is not added to the picture where the buttons overlap, and avoid the buttons on the booking page for this case.
Keep in mind that the color of the paper matches the color that you use on the other text-based components to ensure the design is legible and consistent.
Is that everything that you need to do? Not quite!
Take a long, deep look at your page to see if you have the site like how you wanted it earlier. You can also ask other people for their feedback on your page to have another opinion on what you have done. This may help you get some ideas to improve your booking page even further.
We will recommend that you continue to review your page for any updates you make so that you can make further adjustments through the editing method.
Overall, it is important to be sure that your booking page is not cluttered, that it is beautifully appealing and readable to anyone who could use it very clearly. Before scheduling an appointment with your meeting room, you should also ensure that all relevant details are provided which should inform consumers.
We hope that this guide has helped you! If in case you have any questions regarding this guide, let us know in the comments below.
Access your files securely from anywhere
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Akarsh Madhav
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー
その他のサービス コンテンツ
Nederlandse Hulpbronnen
ご検討中の方
Recent Topics
How to transfer all my mails from Zoho to Gmail or Office 365
is there any option to move my emails from zoho to gmail or office 365. i would like to export more than 25k emails from zoho to office 365 or gmail. can anyone help me to guide properly. this will help me to access my emails easily i have both account and can easily do it with office 365 or gmail. i want two options. direct from zoho to office 365 or exported eml files from zoho to gmail. please suggest me both if possibleInquiry Regarding Image Display Issue in Campaign Duplication
We are currently using Zoho Campaigns for email distribution to our clients. I would like to inquire about an issue we encountered. When duplicating a previously created and sent campaign from the "All Campaigns" section, the images used in the headerNew integrations for Bigin: Zoho Sign, SalesIQ, and Marketing Automation
Greetings, We're excited to share new integrations that make Bigin more powerful and useful for your business! Zoho Sign for Bigin Zoho Sign now integrates seamlessly with Bigin, enabling you to sign, send, and manage contracts or agreements without leavingAdd multiple users to a task
When I´m assigning a task it is almost always related to more than one person. Practical situation: When a client request some improvement the related department opens the task with the situation and people related to it as the client itself, the salesmanWhat is Attendee Status 0 and 1?
Hi there, I recently stumbled upon the API to get the attendee list and in the return value, there is a parameter called "status", and 0 supposed to mean not_attending, and 1 means attending. I cannot find this representation anywhere in the attendeeZOHO BackStage
How to get list of events, using ZOHO BackStage APIs. Is it possible OR not?How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?
Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.Zoho Meeting iOS app update - Join breakout rooms, access polls, paste links and join sessions, in session host controls
Hello, everyone! In the latest iOS version(v1.7) of the Zoho Meeting app, we have brought in support for the following features: Polls in meeting session Join Breakout rooms Paste link in join meeting screen Foreign time zone in the meeting details screen.Calculate hours between 2 date/time fields
Hi, Does anyone know if it is possible to get the number of hours between 2 date/time fields in a zoho crm custom function? Thanks, MichaelExternal ID validation.
I added an external ID field as below in one of my custom modules: When creating records via the API using some value (eg: 762115b2-097e-43b2-bdba-f3924a5371a6) for this field, it works without any problem. I can create and even see the records on theCRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive
Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage filesCreate a button that executes a customized function
Hello, I have created a summary view in which I combine the data from my items table and suppliers table. I would like to know if there is the possibility of adding a button somewhere in the view to be able to execute a function when clicked on it. ICustom field doesn't fill when converting sales order to invoice
Hi, When I convert a Sales Order to an Invoice one of the custom fields on a product line names "Subsidie" does not seem to fill in automatically. I manually have to select the product again by clicking on the product name in the order line en re-selectCan I use ZOHO calendar to schedule a Youtube video that is already in my youtube account, but listed as private or unlisted?
I am creating Youtube videos and shorts and then uploading them to our Channel so others can view and approve. Once approved I would like to just schedule them over the next few days within Zoho. So far it looks like I have to re-upload the video to ZohoHow to Display a Logo Image on a Public Form?
I would like to display a logo image in the header of a form. To achieve this, I added an Add Notes field to the form. The code below works perfectly for Zoho users accessing the form. However, when the form is made public, the image does not load properly:Advice for my first project in Zoho
Hello, how can I design and implement a customized ERP and CRM system using Zoho to automate and manage core business functions, including customer relationship management, property inventory, sales tracking, and financial processes. This is one of myAssociate Email API Internal Error
I am trying to associate an already existing email within a function using the Related Emails API. To provide more context, I also have admin permissions and have ensured that the fields are correct and that I have admin permissions when associating theProfit on Sales order
Hi, would it be possible to implement a column at the Sales order overview of Purchase amount? So a field with the amount of all purchase related to this Sales order? This is very usefull so you will see the profit you made on this deal. I tried to getSubform Data in v2 REST API
What is the mechanism for adding subform data in the Creator v2 REST APIs? There is nothing documented in the Data APIs documentation (https://www.zoho.com/creator/help/api/v2/). I was able to determine how to GET the subform data by adding it to theIs the filename of an attachment restricted to only certain languages?
Hi, I tried to create a file card in a notebook, but I encountered an issue: when the filename of an attachment is in languages other than the main ones (such as English, Japanese, or Simplified Chinese......), syncing stops or the filenames become garbledHow to create comparison time periods like these examples
In a Pivot Report I would like to be able to select any date range and show a set of metrics for that date range e.g. revenue, orders, units sold. I would then like to be able to compare to the previous period based on the amount of days on the selectedOverwrite Option for custom modules
Hi Team, I noticed that the overwrite option is unavailable in Zoho Books when importing data for custom modules. This limitation makes it challenging to bulk update old data, as the only option is the 'bulk update' feature, which is restricted to 25Zoho Creator - Zoho Analytics
I am facing an issue in Zoho Analytics where I am still seeing deleted data from the Zoho Creator form I created. Could you please look into this and let me know what needs to be done?Unable to send emails
I have this email parth@mrcolumbus.in, but I couldnt send outgoing email. Can you please help?Notifications push : Encourager le réengagement et renforcer la fidélité des utilisateurs efficacement
Vous avez déjà souhaité engager et communiquer de manière proactive avec les utilisateurs, y compris lorsqu'ils utilisent votre application de manière peu active ? Zoho Apptics vous offre déjà des fonctionnalités qui vous permettent d'évaluer la performance,Easy way to delete attachments
I've reached my data limit and would like to run a view/report, and mass delete attachments. Is there an easy, fast way to do this? Moderation Update: Post Summary: There are two features the post discusses a) Easy way to remove Email attachments WillHow to add new deal to existing contact
Hi, I want to add new deal to existing contact.Domain verification is in progress... (How long do I need to wait?)
Trying to setup my first email domain by connecting with GoDaddy. Have been here for quite some time and the screen is not changing. How long should this take?Send DataSend Dataemail address autocomplete
Is there a way to eliminate certain addresses from showing up in auto complete when entering an address? Many old and unused addresses currently show up, many of which I would like to get rid of. ThanksLinking an email to a Contact when the email is sent in deluge via sendmail
The "to:" address in this code is a CRM Contact. Email address is forced unique in CRM This sendmail gets sent via a workflow which is in a custom module. It works, except that the outbound email does not appear (i.e, get linked to) the Contact such thatHow to restore deleted Field
I edited a field in zoho form and by accident I deleted a field (email address). The form is ongoing to be filled by respondent. Then, when I checked to the all entries and report, the email address is gone. I checked in audit log, there is a record thatHow to select multiple notes at once in the PC client?
In the PC client, you can select notes using ctr+LMB. But why can't you use shift+LMB? PC version 3.2.0How I can add customized Invoice
Hi, I wanna use a customized Invoice, how i can add thatZoho Analytics Pivot Table - How to compare month vs last year same month
Hi, I had created a pivot table with setup as below: Column: - Delivery Date Row: - Customer Group Data as column - Total amount (sum > normal) (show data of the month) - Total amount (sum > % difference from previous value) (compare between this monthRecorded imported goods
I have imported some goods from a foreign vendor called ABC. to Bahrain. My Customs duty and VAT are paid by an agency called XYZ to authorities. I have paid the amounts to XYZ and they have paid to authorities in behalf of us using our TRN Number. NowNotes created in mobile app not syncing with web notebook
I have created certain notes in a new notebook in mobile app. The new notebook is also created using mobile app and when I logged in through web I am unable to see notebook that I have created using mobile app. there is no trace of notes in which i have created in mobile app on the web even after days of creating in mobile app This is not the case vise-a-versa. the notes and note book created on web are accessible on mobile app on real time. this is very inconvenient and big demotivating factorMatch Transaction > Filter | Allow wildcards in search
The Filter function is useful for narrowing down to a specific set of transactions. It would be useful to have the ability to use wildcards in search. e.g. customer name "starts with" or " * " as a placeholder. e.g. "National * " instead of "NationalMarketing Automation Emails Going to Spam
Google is trapping all the marketing automation emails in spam. My domain has a perfect reputation and it looks like Zoho has a low reputation which is sending it to spam. When I pull the email out of spam and click on a link in the email, I get thisConvert Request to Forum Topic
I know you can convert a forum topic to a request and a request to a solution in the knowledge base, but how do you convert a request to a forum topic? Is this possible? If not is this a feature coming down the pipe in the near future? Thanks!Zoho Sign / Prefill By You - Editable by Them!
Zoho Sign seems to have two field options available - an empty field for signer(s) to complete or a field that has been prefilled by you, that becomes read only once sent. What I would like is an option on the pre-filled by you fields, to leave themNext Page