DKIM Signature brakes with HTML (multipart/alternative)

DKIM Signature brakes with HTML (multipart/alternative)

These are 2 emails sent FROM Woocommerce with PHPMailer 5.2.14 VIA Zoho's smtp TO Gmail.

One is sent as multipart/alternative
SMTPS id 1472887925932653.1288036547104; Sat, 3 Sep 2016 00:32:05 -0700
Message-ID: 2794079fbfa406a809a82a690ab1f488

One is sent as text/html
SMTPS id 147289704238276.96960297971964; Sat, 3 Sep 2016 03:04:02 -0700
Message-ID: 11b0666e538f89fb1fb1a757a91292ec

The only difference between these mails are the Content Type and the html in the body of the second one. 


The one sent as multipart/alternative gets a verified DKIM signature, but the one sent as text/html does NOT, by Google ( body hash did not verify).

So Zoho is doing something to the html email after it has signed it? I would like to know what and why. Either I have to fix something or you need to do it at your end. As far as I can see it you use c=relaxed/relaxed in your signature, isn't that suppose to deal with this?


multipart/alternative Email:
----------------------------------------------------------------------------------
X-Mailer: PHPMailer 5.2.14
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="b1_2794079fbfa406a809a82a690ab1f488"
Content-Transfer-Encoding: 8bit

This is a multi-part message in MIME format.

--b1_2794079fbfa406a809a82a690ab1f488
Content-Type: text/plain; charset=us-ascii

TEST

--b1_2794079fbfa406a809a82a690ab1f488
Content-Type: text/html; charset=us-ascii

TEST

--b1_2794079fbfa406a809a82a690ab1f488--


text/html Email:
----------------------------------------------------------------------------------
X-Mailer: PHPMailer 5.2.14
MIME-Version: 1.0
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit

<!DOCTYPE html>
<html dir="ltr">
<head>
<meta http-equiv="Content-Type" content="text/html;
charset=UTF-8">
<title>XXXXXX</title>
</head>
<body>
Only removed some HTML here...
</body>
</html>

----------------------------------------------------------------------------------

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Tip of the week 03 - Sending emails in batches

                                                              Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
                                                            • Tip of the week 04 - Know about your recipients' 'prime open time.'

                                                              In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
                                                            • Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

                                                              Hi email champs,  As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability.  Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
                                                            • Email Deliverability Tip #3: Seal the deal with the preheader

                                                              In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
                                                            • Tip of the week 15 - Add subscription-preferences option. Drive more engagement.

                                                              If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers.  You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds. 


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Automatically CC supervisor

                                                                                                              Hello,  in our organization agents are replying to tickets and they are required to CC their supervisor on all emails to and from customers.  is there a way to have an email address automatically populate in the CC field when reply to a ticket?  tha
                                                                                                            • Zoho One - White Label

                                                                                                              Releasing a white-label feature for Zoho One, or any software or service, can offer several advantages and benefits for both the company providing the software (Zoho in this case) and its users. Here are some key reasons for releasing a white-label feature
                                                                                                            • Are this Features included in the Road Map

                                                                                                              1. Sync between description/short description in Zoho Books/Inventory and Zoho Commerce: I am unsure how it works now. I belive the description is not pulled. 2. Pick Up: This feature is great. It is added on Zoho Commerce but not on Books/Inventory which
                                                                                                            • Reconciliation - Show Transactions After End Date

                                                                                                              I did a quick search, and I've only seen this brought up indirectly. In the reconciliation interface, transactions dated up to a week after the end date should be available for being reconciled. The use case is pretty simple... many times, transactions
                                                                                                            • Auto populate email field in zoho form

                                                                                                              Hi,  Is there a way the email field in zoho forms can be auto populated based on the name selected from a drop down list?
                                                                                                            • Option to accept and pay for estimate from Public Estimate link?

                                                                                                              Is there any way that our customers can get the Estimate in their email, click on "View Estimate" and from the public link, click Accept and Pay? When they click that, in the background Zoho would create the invoice record in the so that the payment would
                                                                                                            • Kaizen #125 Manipulating Multi-Select Lookup fields (MxN) using Zoho CRM APIs

                                                                                                              Hello everyone! Welcome back to another week of Kaizen. In last week's post in the Kaizen series, we discussed how subforms work in Zoho CRM and how to manipulate subform data using Zoho CRM APIs. In this post, we will discuss how to manipulate a multi-select
                                                                                                            • Easily track referrals with Zoho Forms

                                                                                                              Referral tracking can be a powerful way for businesses to understand where their leads are coming from. With Zoho Forms, tracking the referral sources of your leads is an easy and straightforward process. Here are some tips to help you make the most of
                                                                                                            • Add an email to an existing ticket is not working

                                                                                                              I noticed that in Zoho Desk the funcionality to add an email to an existing ticket is not working using the syntax [##12345##], has the method changed? In red is the syntax we use to add email to an existing ticket As you can see, he did not add the email
                                                                                                            • New CRM to Campaigns Sync Doesn't Continue Making Updates

                                                                                                              Changes made in CRM are not appearing in mapped fields in matching Campaign records after migrating to the new sync process. The only way we've found to get records to update is to call into Support and point out the problem. After convincing Support
                                                                                                            • Zoho Integration with UPS

                                                                                                              I have 2 questions: Firstly, is there a way to notify UPS that we have a package to collect once we have done the shipping label? Secondly, how do I get the tracking number and shipment method onto the Invoice and Package Slip for the customer? Than
                                                                                                            • Cannot log in to IMAP account as of last night

                                                                                                              Hey I've been using MFA with an authenticator for a while and have had to use application passwords for Outlook and Edison Mail on my Android devices. Last night the app passwords started to be rejected on my Android devices so I created new ones for
                                                                                                            • Low Stock View

                                                                                                              We use the Low Stock view frequently as a guide to inform us when to reorder items, but the view is misleading because it does not take into account Purchase Orders that have already been raised. Unless you are aware and check item by item, this can lead
                                                                                                            • Improve History Feature in Zoho Inventory

                                                                                                              At present there is a "history" tab on Zoho Inventory Items, however this only shows a date and time stamp along with the users name. It doesn't say what was changed. What is the value of this if you can't see what was changed? My Ideal is to include
                                                                                                            • Payroll and BAS ( Australian tax report format )

                                                                                                              Hello , I am evaluating Zoho Books and I find the interface very intuitive and straight forward. My company is currently using Quickbooks Premier the Australian version. Before we can consider moving the service we would need to have the following addressed : 1.Payroll 2.BAS ( business activity statement ) for tax purposes 3.Some form of local backup and possible export of data to a widely accepted format. Regards Codrin Mitin
                                                                                                            • Show backordered items on packing slip

                                                                                                              We send out a lot of large orders, and often there are one or two things backordered. How can I fix the packing slips to show quantity ordered  & quantity packed There should also be the ability to "ship" 0 of an item so the receiver knows that things
                                                                                                            • Document | Files

                                                                                                              The vendor "Partial matches" still not fixed here after years of putting up with having to select most vendors manually ! ( again, the banking "Transaction rules" would solve a lot of these issues ) Some unwanted, irrelevant pdf's also arrive. It would
                                                                                                            • books+POS+ tap to pay+ stripe

                                                                                                              So in the UK we now have tap to pay with stripe. So we can use the stripe app as a POS terminal. Brilliant news. Can we hope that the Books App might add this feature ASAP. It would be great to have one system rather than using the not very good Square
                                                                                                            • Canvas Form View - Client Script Page on load - Url params not working

                                                                                                              We have a custom module with a canvas page for form view. We have a button in Customers module to open this canvas page using invokeurl function. We send few parameters as in the URL as query parameters. https://crm.zoho.in/crm/orgxxxxxxxx/tab/CustomModule12/create/canvas/64333200000261xxxx?layoutId=643332000002605001&c=${Customers.Customer
                                                                                                            • Sending Recruit SMS's to Zoho Cliq - Or tracking in the Messages module in Recruit?

                                                                                                              Is there any way to send SMS Gateway messages in Recruit to ZOho Cliq? We use 2-way SMS massages a lot in Zoho Recruit to speed up communication with Candidates. However the only way to keep track of received SMS's is by keeping a look out for the Email
                                                                                                            • This mobile number has been marked spam. Please contact support.

                                                                                                              Hi Support, Can you tell me why number was marked as spam. I have having difficult to add my number as you keep requesting i must use it. My number is +63....163 Or is Zoho company excluding Philippines from their services?
                                                                                                            • Zohomail does not support additional fields in mailto links

                                                                                                              Hello, I set up Zohomail as default composer in Firefox according to manual here: https://www.zoho.com/mail/help/defaultcomposer.html#alink2 Later, I wanted to use this functionality to answer in a Linux mailing list thread using mailto link: mailto:xxxxx@kernel.org?In-Reply-To=%3C727o0521-q24p-s0qq-66n0-sn436rpqqr1p@example.com%3E&amp;Cc=xxxxx%example.org&amp;Subject=Re%3A%20%5BPATCH%20v2%28%29
                                                                                                            • Is it possible to set a customer context variable in Zobot

                                                                                                              Hi, I want to use a context variable to route users down different paths in my Zobot chat flow. I know I can do this when the user enters data. But I want to know if I can use a variable that is 'hard coded' on the card, that the user is unaware of. Use
                                                                                                            • Cannot change Blog Title

                                                                                                              There is nowhere to change the blog title. You can change the blog URL but that is making no difference to the text "Enter Your Post Title" am I missing something?
                                                                                                            • Pending Sales Order Reports

                                                                                                              Pending sale order report is available for any single customer, Individual report is available after 3-4 clicks but consolidated list is needed to know the status each item. please help me.
                                                                                                            • Manage monthly tasks with projectsf

                                                                                                              Hi All I run a finance and operations team where we need both teams to complete monthly tasks to ensure we hit our deadlines. Can Zoho projects be used for this. There many finance focused tools but we have Zoho one so want to explore Thanks Will
                                                                                                            • Kaizen #203 - Answering Your Questions | Handling API Limits and Error Responses

                                                                                                              Hi Everyone, Welcome back to yet another post in the Kaizen Series! We appreciate your keen participation in the 200th milestone celebration of the Kaizen series. We will continue to answer the queries we received through the feedback. When working with
                                                                                                            • How to verify website ownership with google search console

                                                                                                              Hi, I am having a free .in domain provided by Zoho I have created a website on it now I want to verify my ownership to google webmaster. Can you please help me how to do that.
                                                                                                            • Kaizen #89 - Color Coding using Client Script

                                                                                                              Hello everyone! Welcome back to another exciting Kaizen post. Today let us see how you can apply color codes to the List and Detail Pages of Zoho CRM using Client Script. Need for color code in Zoho CRM When you mark things with different colors as a
                                                                                                            • "SPF record exceed the allowed limit of 10"

                                                                                                              Hi, I was wondering if there were a "universal Zoho SPF record" that would allow all my configured Zoho services that email things to meet this limitation ? or do I have to have an entry for mail, com, billing, etc?
                                                                                                            • Zoho Mail android app update: Block & reject future emails, Report phishing, Spam alerts, Suspicious URL detection

                                                                                                              Hello everyone! In the most recent Zoho Mail Android app update, we have brought in support for the following features: Block & reject future emails Report Phishing Spam alerts in the mail details screen. Suspicious URL detection. Block & reject future
                                                                                                            • What is Resolution Time in Business Hours

                                                                                                              HI, What is the formula used to find the total time spent by an agent on a particular ticket? How is Resolution Time in Business Hours calculated in Zohodesk? As we need to find out the time spent on the ticket's solution by an agent we seek your assistance
                                                                                                            • Animated GIF Images in Chat

                                                                                                              I know this seems to be a small feature request but in a recent Cliq update Zoho disabled autoplay for animated GIFs posted in Cliq conversations. We think this was not a good change. In our organization, animated GIFs in a chat play a role in expressing
                                                                                                            • I can't seem to login in to Mail Apps of MacOS /IOS

                                                                                                              Hi, i'm having trouble in signing in to mail apps from IOS. It's always come back to wrong passwords. But i already changed my password like 3 times. But still it says wrong credentials
                                                                                                            • Profile Image Showing Incorrectly in Zoho Mail

                                                                                                              Hi everyone, I’m facing a serious issue with Zoho Mail. The profile image showing for my email address is incorrect — it’s not my image. When I send an email to my Gmail account, it displays someone else’s image. This looks very suspicious and can make
                                                                                                            • I need access to my old email

                                                                                                              I need access to my old email bromzeman@zoho.com to verify it for forwarding. I can’t access the inbox to get the confirmation code. Please assist with recovery or forwarding. as you might already know, they made alot of the email addresses to have that
                                                                                                            • Set Defaults for Email Groups

                                                                                                              Is there a way to set defaults for all of the groups that I establish as a moderator? For example, I want every group I establish to have the following settings: 1. Moderator is <user> 2. User is <user>, <user> 3. Notifications for new group turned
                                                                                                            • LOGS FOR RECEIVED MAIL ( READ DATE & TIME)

                                                                                                              In Zoho mail we can extract the read logs of received mails so that we can see when we have read the mail and at what time & we have read it.
                                                                                                            • Domain verification probem

                                                                                                              Hello, i use a domain from Namecheap with hosting from Cinfu when i try to verify my domain on zoho i get "TXT Verification failure" i even tried the HTML verification and the code appears but also giving me the verification failure error.
                                                                                                            • Switching to Cloudflare email routing from Zoho Mail

                                                                                                              Hello, I'm currently working on migrating from Zoho Mail to Cloudflare's email routing solution. This requires changing MX and TXT records for our custom domain - when we do this, will our users still be able to log into their accounts and access an archived
                                                                                                            • Next Page