DMARC message in all customer emails and sending from systemgenerated@zohosalesiq.com
We are having real problems configuring sending of emails from SalesIQ properly.
Every email sent to customers shows the following message at the top of the email and is sent from
systemgenerated@zohosalesiq.com instead of our Helpdesk email address we set in the SalesIQ setup.
Note : Sender's email address can't be set as the "From Address", as the DMARC policy implemented might block the emails that aren't sent via client servers. However, when the recipient tries to reply to this email, it would automatically be re-directed to the sender's mailbox.
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We have checked our DMARC (p=none), SPF and DKIM DNS entries and have every Zoho related SPF include and DKIM domainkey we can find in any of the online support material (Zoho Mail, Zoho Campaigns, Zoho CRM, Zoho Desk, etc).
Does anyone know how to fix this?
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