For DORA (Digital Operational Resilience Act) compliance, I’ll want to check if Zoho provides specific features or policies aligned with DORA requirements, particularly for managing ICT risk, incident reporting, and ensuring operational resilience in financial operations. Given DORA’s focus on ICT risk management for financial entities, here are some questions you could ask Zoho:
1. DORA Compliance: Does Zoho’s App solutions comply with the Digital Operational Resilience Act (DORA) requirements?
2. Risk Management and Incident Reporting: How does Zoho support DORA’s requirements for ICT risk management and incident reporting? Are there features for documenting and monitoring security incidents?
3. Testing and Operational Resilience: Does Zoho provide tools for regular resilience testing, such as stress testing, to ensure compliance with DORA’s operational resilience standards?
4. Third-party Risk Management: How does Zoho manage and document third-party risk, as required by DORA, and can these reports be integrated into a financial entity’s broader risk assessment?
5. Data Localization and Governance: Are there provisions in Zoho MDM to ensure data governance and protection that align with DORA’s security standards?