E-Invoicing in Belgium with Zoho Books

E-Invoicing in Belgium with Zoho Books

Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format.

How E-Invoicing Works

Belgium's e-invoicing system runs through the Peppol (Pan-European Public Procurement Online) network, a secure digital framework that allows businesses to exchange invoices and credit notes electronically through certified Access Points.

Every transaction sent through Peppol follows the EN 16931 structure and is formatted according to Peppol BIS 3.0 (UBL), a standardised XML layout. Once validated, the network facilitates the document transmission from the seller's access point to the buyer's access point.

Products Supported

E-Invoicing will be supported in Zoho Books, Zoho Billing and Zoho Inventory.

How Zoho Books Handles Belgium e-Invoicing

Zoho Books aligns your invoicing and billing workflow with Belgium's structured e-invoicing model. Storecove acts as the certified Peppol Access Point, handling the secure transfer of transactions between Zoho Books and your customer's accounting software in accordance with Belgium's e-invoicing.

Supported Functionalities in Zoho Books

Zoho Books supports:

  • Both sending of outgoing invoices and credit notes, as well as receiving incoming bills and vendor credits through Peppol. 

  • Sending of the following transaction PDFs through the Peppol network: 

    • Invoices

    • Credit Note

    • Bills

    • Vendor Credits

  • Sending Reference fields such as: 

    • Order Reference

    • Project Reference

    • Payment Reference (Supported Payment modes: Cash, Checks, Card)

  • Monitoring and filtering real-time transaction status with predefined filters: 

    • Yet to Push

    • Pushed

    • Failed

    • Accepted

    • Rejected

  • Fetching customer name and address details using their VAT ID. 

  • Automatically pushing recurring and subscription invoices to Peppol. 

  • Bulk-pushing invoices and credit notes.

  • Cross-border transactions.

  • Accepting or rejecting the bills received from your vendors through Peppol.

  • Availability of UUID in export

  • Availability of e-invoice transaction status in webhook and custom functions. 

  • Mapping existing custom field to Tax Registration Number field.

  • Mapping Tax Registration Number field to the CRM field.

Modes of Transaction Communication

Since not all our users will be on Peppol just yet, here is how Zoho Books will handle invoicing and communication.

When transactions are created, they can be communicated to customers through the following modes:

Type of Businesses supported in 
Zoho Books
Mode of Communication in Zoho Books
VAT Registered & On Peppol Network
Peppol & Email
VAT Registered & Not on Peppol Network
Email Only
Unregistered/B2C
Email Only

Features Yet To Be Supported 

Today the apps do not support the below functionalities yet.

  • Additional Payment Reference Field: Credit & debit transfer, ACH Direct debit.

  • Support for additional attachments.

  • Supporting businesses that are registered in Peppol with different legal identifier; for example - 0088:5412345000013 , 9925:BE0123456789 , 0208:0123456789 .

We're working on these features and they will be released shortly. We will update you as and when they are released. 

Enabling E-Invoicing in Your Zoho Books Organisation

  • All new paid organisations created with Business Location as Belgium will automatically have access to the new e-invoicing functionalities. 

  • If you have an existing paid organisation, you will find an in-app banner notification inside your organisation. 

    • Enable E-Invoice: Once you click 'Enable E-Invoice' in the banner, we will enable the necessary fields (VAT Registration Number in Tax Settings and Tax Registration Number in your Customers module) in your organisation.

    • VAT ID Matching: The wizard will then guide you to map the newly created fields mentioned above with any existing field you use in your organisation for recording such information.  

Additionally, you can refer this video to know how how to enable e-invoicing in your Zoho Books organization.

For Users Using Zoho CRM and Zoho Books Integration

If you've enabled Zoho CRM and Zoho Books integration, follow the below steps below to map fields.
  • Edit the configuration in Zoho Books - Zoho CRM integration in Settings.

  • Re-map the fields you're currently using to capture VAT Registration Number and Tax Registration Number with the newly added custom fields introduced after enabling E-Invoicing. 

  • Once saved, the data captured in Zoho CRM will then be mapped to the new custom field created in Zoho Books.

Follow the steps in this video to setup the field mapping between Zoho CRM and Zoho Billing

Test Features Before Going Live in Your Organisation 

If you want to test the features in a Sandbox environment before enabling them live in your organisation, please create a new trial organisation in Zoho Books and reach out to us. We will enable the necessary settings from our end. 

Here is a detailed help document which provides instructions on how to set up e-invoicing in Zoho Books.

Pricing

Zoho Books includes support for up to 1,000 send/receive transactions in its paid plans. Once you cross 1000 transactions, you can purchase an add-on that provides 500 additional transactions for €15.

Need Help?

If you have questions related to e-Invocing or need help with setting it up in Zoho Books, reach out to us through the comment section below or drop an email to support@eu.zohobooks.com. We will be happy to assist you. 

Best regards,
The Zoho Books Team


    Access your files securely from anywhere

        All-in-one knowledge management and training platform for your employees and customers.






                              Zoho Developer Community




                                                    • Desk Community Learning Series


                                                    • Digest


                                                    • Functions


                                                    • Meetups


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner


                                                    • Word of the Day


                                                    • Ask the Experts





                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner









                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources

                                                                                                Zoho Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ




                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                                • Recent Topics

                                                                                                                • 3/18 オンライン勉強会のお知らせ Zoho ワークアウト (無料)

                                                                                                                  ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 3月開催のZoho ワークアウトの開催が決定しましたのでご案内します。 今回はZoomにて、オンライン開催します。 ▶︎参加登録はこちら(無料) https://us02web.zoom.us/meeting/register/BoNTN7zYR8OvOPGShqBY0A ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトとは? Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目指すイベントです。
                                                                                                                • Conversion Rate – Won Deals over Assigned Prospects

                                                                                                                  Hello, I would like assistance configuring a KPI in Zoho Analytics titled: Objective of the calculation: Number of Won Deals divided by Total number of assigned prospects (not only converted prospects). Important clarification: The denominator must include
                                                                                                                • Feature Request – Conditional Visitor Information Request in Zoho SalesIQ

                                                                                                                  We would like to request the ability to conditionally ask for visitor details based on the communication channel used in Zoho SalesIQ. Specifically: When a visitor initiates a conversation through the live chat widget on the website, we want to continue
                                                                                                                • Apple Messages for Business in Omnichannel communications?

                                                                                                                  Hello, Apple launched "Apple Messages for Business" but Zoho CRM or Zoho Desk don't appear in the list of possible integrators. Zoho already promotes https://www.zoho.com/crm/omnichannel.html Omni Channel integration, but Apple Messages does not yet appear.
                                                                                                                • Admin asked me for Backend Details when I wanted to verify my ZeptoMail Account

                                                                                                                  Please provide the backend details where you will be adding the SMTP/API information of ZeptoMail Who knows what this means?
                                                                                                                • Cliq iOS can't see shared screen

                                                                                                                  Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
                                                                                                                • ZOHO.CRM.UI.Record.open not working properly

                                                                                                                  I have a Zoho CRM Widget and in it I have a block where it will open the blocks Meeting like below block.addEventListener("click", () => { ZOHO.CRM.UI.Record.open({ Entity: "Events", RecordID: meeting.id }).catch(err => { console.error("Open record failed:",
                                                                                                                • 【Zoho CRM】通貨機能のアップデート:為替レートの自動更新やデータ更新オプションなど

                                                                                                                  ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中から通貨機能のアップデートをご紹介します。 CRMの複数通貨機能を使うと、地域ごとに通貨を管理し、顧客の現地通貨で記録したデータを自国通貨に自動換算して分析やレポートに活用できます。 従来は、為替レートを管理者が手動で定期更新する必要があり、各データには作成時点のレートが固定されるため、その後の市場変動は反映されませんでした。 本記事では、この問題を解消する「為替レートの自動更新」をはじめ、さまざまな新機能をご紹介します。
                                                                                                                • AI Bot and Advanced Automation for WhatsApp

                                                                                                                  Most small businesses "live" on WhatsApp, and while Bigin’s current integration is helpful, users need more automation to keep up with volume. We are requesting features based on our customer Feedbacks AI Bot: For auto-replying to FAQs. Keyword Triggers:
                                                                                                                • Can we add zoho sign to a custom module?

                                                                                                                  i understand out of the box it works with 8 modules. is it possible to add it to a custom module?
                                                                                                                • This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

                                                                                                                • Selected date present employees roster

                                                                                                                  =CHOOSECOLS(FILTER(A2:E5;(INDEX(C2:E5;0;MATCH(VALUE(B8);INDEX(VALUE(C1:E1));0))<>"OFF")*(INDEX(C2:E5;0;MATCH(VALUE(B8);INDEX(VALUE(C1:E1));0))<>"EL"));1;2;2+MATCH(VALUE(B8);INDEX(VALUE(C1:E1));0)) This way sheet looks l
                                                                                                                • Credit Card Terminal for Zoho Books

                                                                                                                  Hello, Instead of punching the credit card number manually for customer payment, do you have a third-party hardware credit card reader that works with Braintree? Thank You
                                                                                                                • Filtering in Help Center

                                                                                                                  Hi, our ticket system is based on a set of structured status categories. The customer must be able to filter by these status. How can we add "Status" as filter to the help center. In the same moment we do not need filters e.g. as "channel". How can we
                                                                                                                • On Edit Validation Blueprint

                                                                                                                  Hello, I have a notes field and a signature field. When the Approve button is clicked, the Signature field will appear and must be filled in. When the Reject button is clicked, the Notes field will appear and must be filled in. Question: Blueprint will
                                                                                                                • Google Fonts Integration in Pagesense Popup Editor

                                                                                                                  Hello Zoho Pagesense Team, We hope you're doing well. We’d like to submit a feature request to enhance Zoho Pagesense’s popup editor with Google Fonts support. Current Limitation: Currently, Pagesense offers a limited set of default fonts. Google Fonts
                                                                                                                • Can multiple agents be assigned to one ticket on purpose?

                                                                                                                  Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently
                                                                                                                • Where is the settings option in zoho writer?

                                                                                                                  hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards
                                                                                                                • When Does WorkDrive integrate with Books?

                                                                                                                  When Does WorkDrive integrate with Books?
                                                                                                                • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

                                                                                                                  Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),
                                                                                                                • Zoho Sign Not Delivering

                                                                                                                  I have sent several contracts out via Zoho Sign.   They do not seem to be getting delivered.  I had one person receive it, but the others have not.   I had one person tell me they sent it back to me and never got it and doesn't show as signed.  I've sent
                                                                                                                • Bank Feeds Breaking Constantly

                                                                                                                  Hey Everyone, I have already reached out to support about this issue but I am wondering if anyone else is having the same issue. My bank feeds keep breaking within days of me fixing them by updating the credentials. Its been happening for a while and
                                                                                                                • Automatic Matching from Bank Statements / Feeds

                                                                                                                  Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these
                                                                                                                • Zoho Payroll's USA and KSA editions are available in Zoho One!

                                                                                                                  Greetings! We’re excited to share that Zoho Payroll, currently available only in India and the UAE, is now introducing the KSA (Kingdom of Saudi Arabia) edition and the USA (United States of America) edition, and these editions are now available in Zoho
                                                                                                                • Outlook/Hotmail Blocking Zoho SMTP IPs (S3150)

                                                                                                                  We are currently facing a serious deliverability issue with Zoho SMTP while sending transactional OTP emails for our production application. Emails sent to Outlook / Hotmail addresses are being rejected with the following error: 550 - 5.7.1 Unfortunately,
                                                                                                                • Tip #63- Exploring Technician Console: Elevate to Admin Mode (Windows & Mac)- 'Insider Insights'

                                                                                                                  Hello Zoho Assist Community! Ever been in a remote support session where you couldn’t complete a task because you didn’t have admin privileges? Maybe installing software, accessing secure system areas, or rebooting into Safe Mode just didn’t work because
                                                                                                                • Prevent accidental duplicate entry of Customer Ordersome

                                                                                                                  Zoho Support has confirmed that Zoho currently does not have any method (using Deluge, flow or any other method) to alert a user when a sales order has been entered twice using the same customer reference number (i.e. a duplicate). Most ERP platforms
                                                                                                                • Permissões granulares por usuário além do modelo baseado exclusivamente em perfis

                                                                                                                  Atualmente, o modelo de segurança do Zoho CRM é fortemente baseado em perfis. Embora funcional, esse modelo apresenta limitações quando equipes possuem variações individuais de acesso dentro do mesmo grupo operacional. Em cenários reais, é comum que usuários
                                                                                                                • Evolução do modelo de ambientes: Dev, Homologação e Produção com pacotes versionados

                                                                                                                  Hoje o Zoho CRM já oferece Sandbox, o que é um avanço importante para organizações que trabalham com customizações mais complexas. No entanto, na prática, o modelo atual ainda apresenta limitações significativas quando múltiplas equipes ou consultorias
                                                                                                                • Zoho Mail - Email Reminder template (default)

                                                                                                                  Zoho Mail Users, Does anybody here use the email reminder template? I'm asking Zoho to allow and add us to select which one of our many templates will be our default. It allows us to operate more efficiently. It's a Checkbox. If you feel this can benefit
                                                                                                                • Windows Desktop App - request to add minimization/startup options

                                                                                                                  Support Team, Can you submit the following request to your development team? Here is what would be optimal in my opinion from UX perspective: 1) In the "Application Menu", add a menu item to Exit the app, as well as an alt-key shortcut for these menus
                                                                                                                • Canva Integration

                                                                                                                  Hello! As many marketing departments are streamlining their teams, many have begun utilizing Canva for all design mockups and approvals prior to its integration into Marketing automation software. While Zoho Social has this integration already accomplished,
                                                                                                                • Announcement integration between Zoho People and Zoho Connect

                                                                                                                  As we're using these 2 products, there're areas of overlapping especially in the Announcement. When there's a new announcement in Zoho People, can it push to the company wall in Zoho Connect?
                                                                                                                • Does Zoho Mail Have Popout windows?

                                                                                                                  I recently switched my work email over to Zoho and everything I read said that you can popout the draft email as you're writing, however, all the pictures or info I've seen show the typical popout arrow in the top right, which I can not for the life of
                                                                                                                • Can I reorder how the staff are displayed on the booking page?

                                                                                                                  As the title suggests, can I change this? Either reorder manually reoreded to my preference, or automatically (a-z, z-a etc.)
                                                                                                                • Bulk upload image option in Zoho Commerce

                                                                                                                  I dont know if I am not looking into it properly but is there no option to bulk upload images along with the products? Like after you upload the products, I will have to upload images one by one again? Can someone help me out here? And what should I enter
                                                                                                                • Enhancement to ICR’s field prompting: Preferred data extraction using advanced field prompting

                                                                                                                  Dear Customers, We hope you’re well A quick background Intelligent Character Recognition (ICR) comes as part of Zia’s optical recognition capability called Zia Vision. When we introduced it last April, the data extraction was training-based and was applicable
                                                                                                                • Subheaders for Sections in forms

                                                                                                                  Currently, every form section has a field name, which one can choose to show/hide to the end user. It would be great if there was an option to show a SUB-HEADER in addition to a header. It would be useful for explaining to the end user what the section
                                                                                                                • Custom view inconsistencies

                                                                                                                  Why is "is not" missing from criteria, along with other comparison operators ??? It makes it almost impossible to build required custom views, I don't want "void" invoices listed & why on earth would "Void" invoices be showing when the criteria includes
                                                                                                                • CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users

                                                                                                                  Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
                                                                                                                • Next Page