Extension Pointers for Integrating Zoho CRM with Zoho services #2: Handle and manage your Zoho CRM cases efficiently by integrating Zoho Projects and associating cases with tasks

Integrating customer relationship management and project management contributes to the development of an overall effective business management strategy.

You can integrate Zoho CRM and Zoho Projects through extensions to achieve your desired functionalities and manage your business from a single location. The previous post in the 'Integrating Zoho CRM with Zoho services' series described how to register your Zoho application and retrieve the client credential in order to connect Zoho CRM to the Zoho service of your choice through an extension. In this post, we'll look at how to integrate Zoho CRM with Zoho Projects, along with an example.

Let's consider a scenario in which support representatives handling cases in Zoho CRM need to forward cases that are registered as feature requests to the development team for further consideration and analysis. The representatives can create a task in Zoho projects with the necessary details from the Zoho CRM Cases module by clicking a button from within Zoho CRM. This will make the transition process easier and help to handle cases more efficiently. Now, let's see how this can be achieved using extension.

Creating a connector for Zoho Projects and adding connector APIs

Create a new connector in your extension for Zoho Projects using the Connectors feature under Utilities in the left panel of the Zoho Developer console.

Note: Zoho Projects follows OAuth2.0 protocol for authentication mechanism. You can refer to this post to understand the steps to register Zoho Projects and retrieve your client credentials.

The connector details for our example are:

Request Token URL	https://accounts.zoho.com/oauth/v2/auth?scope=ZohoProjects.portals.READ,ZohoProjects.users.READ,ZohoProjects.tasks.CREATE,ZohoProjects.projects.READ,ZohoProjects.tasks.READ&access_type=offline
Access Token URL	https://accounts.zoho.com/oauth/v2/token?
Refresh Token URL	https://accounts.zoho.com/oauth/v2/token?
Scopes	ZohoProjects.portals.READ,ZohoProjects.users.READ,ZohoProjects.tasks.CREATE,ZohoProjects.projects.READ,ZohoProjects.tasks.READ

Add the necessary connector APIs for your functionality. Please refer to the Zoho Projects REST API guide for details.

The Zoho Projects REST APIs added for our example are mentioned below.

Connector API Name	Method type	URL
Get Portals	GET	https://projectsapi.zoho.com/restapi/portals/
Get Project Users	GET	https://projectsapi.zoho.com/restapi/portal/${portalid}/projects/${projectid}/users/
Create task	POST	https://projectsapi.zoho.com/restapi/portal/${portalid}/projects/${projectid}/tasks/?name=${name}&description=${description}&priority=${priority}&person_responsible=${person_responsible}
Add comment for task	POST	https://projectsapi.zoho.com/restapi/portal/${portalid}/projects/${projectid}/tasks/${taskid}/comments/?content=${content}

Note: You can refer to this post to understand the detailed steps involved in creating a connector, adding the connector APIs, and associating it with the extension.

Creating a button in Cases module and associating the custom function to it

Create a button called "Create Task for Case" using the Links & Buttons feature available in the Componentssection of the Zoho Developer console, then associate a custom function to perform the desired action.

Create Task for Case - Button function code

//Fetching the current record details and retrieving the necessary field information

response = zoho.crm.getRecordById("Cases",case.get("Cases.ID").toLong());

Name = response.get("Subject");

Name = zoho.encryption.urlEncode(Name);

Description = response.get("Description");

Description = zoho.encryption.urlEncode(Description);

Priority = response.get("Priority");

Comments = response.get("Internal_Comments");

Comments = zoho.encryption.urlEncode(Comments);

dynamic_map = Map();

/*Fetching the values for Portal ID and Project ID CRM variables which are obtained as part of the settings widget*/

portalid = zoho.crm.getOrgVariable("xxx__Portal_Id");//The api name of the CRM variable for Portal_Id

projectid = zoho.crm.getOrgVariable("xxx__Project_Id");//The api name of the CRM variable for Project_Id

dynamic_map.put("portalid",portalid);

dynamic_map.put("projectid",projectid);

//Invoking the connector API to retrieve the users present in the project

resp1 = zoho.crm.invokeConnector("xxx.zohoprojects.getprojectusers",dynamic_map);

response1 = resp1.get("response");

users = response1.get("users");

rolelist = List();

/*retrieving the ID of the user with admin role in the project to be assigned as the person responsible for the task*/

for each value in users

{

if(value.get("role") == "admin")

{

id = value.get("zpuid");

}

dynamic_map = Map();

portalid = zoho.crm.getOrgVariable("xxx__Portal_Id");

projectid = zoho.crm.getOrgVariable("xxx__Project_Id");

dynamic_map.put("portalid",portalid);

dynamic_map.put("projectid",projectid);

dynamic_map.put("name",Name);

dynamic_map.put("description",Description);

dynamic_map.put("priority",Priority);

dynamic_map.put("person_responsible",id);

/*Invoking the connector API with the necessary parameters passed to create a project task */

resp = zoho.crm.invokeConnector("xxx.zohoprojects.createtask",dynamic_map);

response2 = resp.get("response");

tasks = response2.get("tasks");

//Retrieving the task id from the response of create task API

for each ids in tasks

{

id1 = ids.get("id");

}

dynamic_map = Map();

portalid = zoho.crm.getOrgVariable("xxx__Portal_Id");

projectid = zoho.crm.getOrgVariable("xxx__Project_Id");

dynamic_map.put("portalid",portalid);

dynamic_map.put("projectid",projectid);

dynamic_map.put("taskid",id1);

dynamic_map.put("content",Comments);

//Invoking the connector API to add a comment to the task

response3= zoho.crm.invokeConnector("xxx.zohoprojects.addcommentfortask",dynamic_map);

caseinfo = {"Solution":url};

response4 = zoho.crm.updateRecord("Cases",case.get("Cases.ID").toLong(),caseinfo);

return resp;

Note: In our example, the project's administrator is assigned as the person responsible for the task that is to be created in Zoho Projects. We have considered that there is only one admin for a project, who can then assign the task to the appropriate developer.

Obtaining Portal ID and Project ID

According to our example, cases from Zoho CRM need to be associated as a task to a particular project in Zoho Projects. You can find in the above code that the variables Portal ID and Project ID (dynamic variables used in connector APIs) are used while invoking APIs. The values of these variables are specific to a user and thus these values can be obtained from the user during extension installation and stored in CRM variables to be easily retrieved when required.

The variables Portal ID and Project ID are created as CRM variables with the Variable Status as Hidden in the extension.Their values are obtained as follows:

➤ Creating a Settings Widget: We have created a settings widget in our extension in order to retrieve the user-specific portal ID and project ID, and to set the values to the CRM variables.

Settings Widget js code snippet

Util={};

var portalidvalue;

var projectidvalue;

//Subscribe to the EmbeddedApp onPageLoad event before initializing the widget

ZOHO.embeddedApp.on("PageLoad",function(data)

{

var data = {

}

//Invoking the connector API to get portals of the user and populate them in a select list

ZOHO.CRM.CONNECTOR.invokeAPI("testextensioncrm.zohoprojects.getportals",data)

.then(function(dataa){

response = dataa.response;

responsejson=JSON.parse(response);

portal=responsejson.portals;

for (i = 0; i < portal.length; i++)

{

portalid=portal[i].id_string;

portalname=portal[i].name;

var portallist = document.getElementById("portallist");

var option = document.createElement("OPTION");

option.innerHTML = portalname;

option.value = portalid;

portallist.appendChild(option);

}

})

/*Fetching the projects associated to the portal selected on click of the "Get Projects" button*/

Util.getproject=function()

{

portalidvalue=document.getElementById("portallist").value;

var data = {

"portalid" : portalidvalue

}

/*Invoking the connector API to get projects of the user with respect to the portal chosen and populate them in a select list*/

ZOHO.CRM.CONNECTOR.invokeAPI("testextensioncrm.zohoprojects.getprojects",data)

.then(function(dataa){

response = dataa.response;

responsejson=JSON.parse(response);

project=responsejson.projects;

$('#projectlist').empty();

for (j = 0; j < project.length; j++)

{

projectid=project[j].id_string;

projectname=project[j].name;

var projectlist = document.getElementById("projectlist");

var option = document.createElement("OPTION");

option.innerHTML = projectname;

option.value = projectid;

projectlist.appendChild(option);

}

})

}

/*Updating the values of the portal ID and project ID selected in the select list to the CRM variables*/

Util.getvalues=function()

{

portalidvalue=document.getElementById("portallist").value;

projectidvalue=document.getElementById("projectlist").value;

var variableMap = { "apiname": "testextensioncrm__Portal_Id", "value": portalidvalue};

ZOHO.CRM.CONNECTOR.invokeAPI("crm.set", variableMap);

var variableMap = { "apiname": "testextensioncrm__Project_Id", "value": projectidvalue};

ZOHO.CRM.CONNECTOR.invokeAPI("crm.set", variableMap);

});

}

})

Now that the functionality is defined, the extension is published and installed in Zoho CRM account using the private installation URL.

Sample output:

Upon installation of the extension, click the Settings button to go the Settings Widget page, then choose your portal and project where you want the task to be created.

Choose the portal of your choice, then click the Get Projects button to fetch the projects associated with that portal.

Next, click Update Values to set the chosen portal and project ID values to the CRM variables Portal_ID and Project_ID,respectively.

Go to the Cases module. A case of type feature request is present in Cases module.

Click the Create Task for Case button available in the view page of the case detail page.

The necessary details as per the code logic are fetched and created as a task in projects.

The detailed task details page with all the information fetched from the case in Zoho CRM Cases module.

Using this method, you can integrate Zoho CRM and Zoho Projects via an extension and perform functionalities as per your business requirements. We hope you find this information useful. Keep following this space for more inputs!

Zoho Projects REST API

<<Previous

Next>>

Access your files securely from anywhere

Quick Links

New to Zoho Recruit?

Access Zoho Recruit

New to Zoho Forms?

Latest Feature Updates

Explore our Pricing & Plans

Zoho Campaigns Resources

Campaigns Community Learning Series

Zoho Developer Community

New to Zoho LandingPage?

Access Zoho LandingPage

Zoho LandingPage Resources

New to Zoho Survey?

Access Zoho Survey

Latest Feature Updates

Explore our Pricing & Plans

Zoho Survey Resources

Android Mobile Surveys

Insurvey Blogs

Insight Blogs

Tips & Tricks

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Bigin?

Signup Now

Access Bigin

Latest Feature Updates

New to Zoho Desk?

Access Zoho Desk

What's New in Zoho Desk

Use cases

Make the most of Zoho Desk with the use cases.

Learn More

eBooks

Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

Download eBooks

Videos

Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

Watch Now

Webinar

What's New in Zoho Desk

Desk Community Learning Series
Meetups
Ask the Experts
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner

Tout forum

France ZUGs

Zoho SalesIQ Resources

Topic Participants
Nanditha Somasundaram Somasundaram

Sticky Posts
Kaizen #197: Frequently Asked Questions on GraphQL APIs
🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
Kaizen #198: Using Client Script for Custom Validation in Blueprint
Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
Celebrating 200 posts of Kaizen! Share your ideas for the milestone post
Hello Developers, We launched the Kaizen series in 2019 to share helpful content to support your Zoho CRM development journey. Staying true to its spirit—Kaizen Series: Continuous Improvement for Developer Experience—we've shared everything from FAQs
Kaizen #193: Creating different fields in Zoho CRM through API
🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
Client Script | Update - Introducing Commands in Client Script!
Have you ever wished you could trigger Client Script from contexts other than just the supported pages and events? Have you ever wanted to leverage the advantage of Client Script at your finger tip? Discover the power of Client Script - Commands! Commands

New to Zoho Social?

Manage your brands on social media

Access Zoho Social

Zoho Pagesense Resources

New to Zoho TeamInbox?

Zoho TeamInbox Resources

Zoho DataPrep Resources

New to Zoho DataPrep?

Access Zoho DataPrep

Zoho CRM Plus Resources

Zoho Books Resources

Zoho Subscriptions Resources

Zoho Projects Resources

Zoho Sprints Resources

Qntrl Resources

Zoho Creator Resources

Zoho CRM Resources

CRM Community Learning Series
Kaizen
Functions
Meetups
Kbase
Resources
Digest
CRM Marketplace
MVP Corner

Design. Discuss. Deliver.

Create visually engaging stories with Zoho Show.

Get Started Now

Zoho Show Resources

Writer

Get Started. Write Away!

Writer is a powerful online word processor, designed for collaborative work.

Start Writing

Zoho CRM コンテンツ

その他のサービスコンテンツ

Zoho Campaigns
Zoho サービスのWebセミナー

Nederlandse Hulpbronnen

ご検討中の方

Recent Topics
# 2 Why do we need a billing system when accounting covers billing?
In today's evolving financial tech stack, businesses use a mix of tools to manage their day-to-day operations, from invoicing to full-fledged accounting. While accounting platforms typically come with built-in invoicing features, specialized billing systems
How to insert an Excel/Zoho Sheet table in a chat?
Hello, is there a way to paste an excel/zoho sheet table to a conversation without loosing table lines. I tried to paste a piece of a table and all the columns and rows were gone. How to easily paste a table without a need of sending a file? Katarzy
Mass Update Application Status
How to update application statuses of Multiple Applications at once? Is that possible? If not then why please consider adding it It can save hours of manual work Thats the only Option I see
Free webinar: Streamlining customer service paperwork with the Zoho Sign extension for Zoho Desk
Hi there! Wondering how to bridge the gap between digitized customer service and business paperwork? Attend our free webinar to learn how you can do this by connecting Zoho Sign, our digital signature app, with Zoho Desk, our online customer service help
Mail Search Not Working
Hello, Mail search is not working at all. I've tried Chrome and Mozilla. I can try and search for an exact term, or even an email that is 1st in my email list. All search does is sit and spin, or it comes up with no results. I've also tried it on my android
Cannot Send Email to a Gmail Account
Hello, I have a zoho-hosted email account, alex@chirochannelnetwork.com that has trouble sending to gmail accounts. But not all gmail accounts, only some of them. I've tried to figure this out with clients, and they don't appear to be going into their
Unblock ME
info@pentekykloi.gr Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. I purchase additional storage
The Social Wall: July 2025
Hello everyone! July has brought some exciting new updates to Zoho Social. From powerful enhancements in the Social Toolkit to new capabilities in the mobile app, we’ve packed this month with features designed to help you level up your social media presence.
Cannot Print Landscape with Zoho Sheet
I am noticing that when using the Zoho Sheet desktop for Mac, that even when selecting landscape as the print option, once you choose "Print", a second system dialog opens that automatically makes the view portrait again, and does not allow printing in
Power of Automation : Enhancing custom date field calculations by excluding Weekends and Holidays
Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:
Stock count by bin location
Is there a configuration to make a stock count by bin or area and not by product. these is useful to manage count by area Regards
Temporary Outage in Zoho Cliq Affecting US Users – July 23, 2025
We experienced a service disruption in Zoho Cliq that impacted core functionality for users in the US region. The issue occurred between Jul 23, 2025, 06:54:00 PM IST and 07:13:13 PM IST, lasting approximately 19 minutes. To restore service stability,
portal.assignUserInProfile - Não esta adicionando
Estou encontrando problema com este comando portal.assignUserInProfile Não esta incluindo o usuário no portal Alguém pode me dizer o que pode ser thisapp.portal.assignUserInProfile("teste@gmail.com","Customer");
CRM emails vs Campaigns
Please help me understand this. I am having a difficult understanding of "Campaigns" sent through CRM (real emails) or Zoho One (blast "potentially junk" emails) This is what I currently think emails sent via CRM are "real" emails sent through linked real personal email accounts and therefore are more likely to get delivered. We use this for critical updates for our "Approved " accounts and certain other preferred statuses emails via Campaigns are sent through the Zoho server (like MailChimp, Campaign
Setting up property management in Zoho Books
Hi, I run a property management business that manages property complexes. There are multiple owners, some owning more than one property on the same complex. My role is to manage the fees they pay for maintenance of common areas, such as the swimming pool
Reverse proxy
We have a web application in the creator platform. When I launch a particular DNS, I would like that DNS to redirect to the web page of the application in creator app. Has anyone achieved it and if yes, please share how to do it.
Still client need to download .exe?
Hello, the client for use zoho assist need everytime download .exe file and launch it?
Splitting a ticket's entire thread
Hi, When you split a ticket it only splits the individual reply that you clicked "Split as new ticket" on. Is it not possible to split the entire ticket thread from that point into the new ticket (every reply from the split point forward)? Or is there
Editing the text on the Help Center home page
Is it possible to edit the "Welcome to Help Center" message anywhere? This one: We'd like to be able to tailor it a little more ourselves.
WHMCS for Zoho Flow
Can we use WHMCS for Zoho flow?
Online meetings through Calendar Booking form with options
This is great to see and particularly for those users who don't have Zoho BOOKINGS. The shame of it all though is that it could have been better. Why do we have to set up separate booking forms for each type of meeting and for each online conferencing
Agents permission per department
Hi Team, can I setup permission for each agent what they can do in each department, for example I want account department agents to only have view access to support department tickets and not allowed to assign or reply to clients. I am sure this would
CRM notes
I want to be able to add notes to a task that do not necessarily get rolled up into an account or contact. For example, I tasks to work on a Court Order for John Doe divorce account. There might be lots of updates (in the form of notes) that employees
Introducing parent-child ticketing in Zoho Desk [Early access]
Hello Zoho Desk users! We have introduced the parent-child ticketing system to help customer service teams ensure efficient resolution of issues involving multiple, related tickets. You can now combine repetitive and interconnected tickets into parent-child
Function #8: Add additional charges to invoices
Here goes one of the highly sought-after custom functions in Zoho Books. If you find yourself needing to apply additional charges to customers on their invoices (say credit card surcharges, or fuel charges applicable to customers from a certain region,
Alternative / optional Position
How do you create an alternative position or an optional position (article) in offers?
جمود في الصفحة عند حفظ عمل
عندما اقوم باضافة ايقونة الى صفحة النموذج تجمد الصفحة ولا تعمل وتصبح مثل المظلة احدث الصفحة لا تعمل انتظر قليلا لا تعمل اقوم بنسخ رابط الصفحة والصقه في الرابط فيعمل
ZOHO Books Canadian payroll Integration
Hello, I know ZOHO books doesn't have Canadian payroll and I dont believe its coming anytime soon. My question is there a Canadian payroll software that could be integrated with Zoho Books? Thank you HD
Create a draft in reply to an email via Emails API
Hi, I’d like to use the outgoing webhook to automatically create a draft reply to incoming mail. How can I use the Emails API to create a draft reply that is linked to an existing email thread? I couldn’t find the relevant method in the documentation.
Zoho Desk Time Tracking and the Salary Privacy Issue
Hello colleagues, Just wondering if anyone did hit the same wall? In the Desk, when the agent-specific hourly rates are enabled (Zoho Desk → Setup → Time Tracking → Billing Preferences), these Time Entries are being displayed in the Ticket History tab.
How to Delete, Disable, or Remove Streams from the Mail App?
Is there a way to remove Streams from the mail app sidebar? I get too many notifications, it doesn't add any value to Zoho's functionality (especially since you can just make comments inside an email), and is distracting. I do not want notifications/alerts
Delay in MX updates
Hi, I set MX Records 12 hours ago, and I am receiving email normally, but I still get notification MX record is not pointing correctly. Error: The MX records of your domain is not yet pointed to Zoho Mail. Why there is a delay in detecting MX records,
Bigin iOS and macOS app update: Link email messages to pipeline records.
Hello everyone! In the latest version of the Bigin iOS(v1.11.9) and macOS(1.8.9) app, we have brought in support for an option to link email to pipeline records. This helps you to view emails specific to a deal, especially when a contact is associated
make.com integration
Just wondering if anyone on Zoho One account connecting apps to Make.com We're on Canadian server (.com) and when connecting to Make.com, it keeps having error of Invalid Client ID. I have contacted both Zoho and Make and both sides said it's not an error
Article Numbers for KB articles
Hello, I was wondering if it's possible to turn on article numbers/ part numbering for KB articles. If this is not already a feature, we'd like to request it. Frequently a solution will require multiple articles so tracking which articles are referenced
Refund Request ,Zoho Mail Subscription (zoho suport is not replying)
Hi Zoho Team, I recently subscribed to the Zoho Mail yearly plan, but after evaluating it, I found that the interface does not suit my workflow. I’ve already canceled the subscription from my end. As I’m well within your 30-day refund window, I’m requesting
File Encryption - Zoho Desk iOS app update
Hello, Everyone! We have now introduced the 'File Encryption' option within the Zoho Desk app as part of the HIPAA Compliance. This option allows the user to encrypt the attachments within the Desk mobile app, which acts as an additional layer of security.
Data encryption - Zoho Desk iOS
Hello, Everyone! In the recent iOS version(v2.8.23) of the Zoho Desk app, we have supported data encryption. As a part of HIPAA Compliance, the Zoho Desk mobile app now allow users to encrypt the Desk mobile database as an additional layer of security.
Notify Admin when a user forgets to check-in or check-out at the designated time.
Hello, I would like notify the Admin via email when a user forgets to check-in or check-out at the designated time. What is the best way to setup this email notification?
Assistance Needed with Prospect Conversion Issue
Hi, I attempted to convert a prospect to an account, but received a pop-up notification indicating that the contact information matches an existing contact. I selected the option to add it to the existing contact, but it appears the prospect was not successfully
Next Page

Extension Pointers for Integrating Zoho CRM with Zoho services #2: Handle and manage your Zoho CRM cases efficiently by integrating Zoho Projects and associating cases with tasks

Extension Pointers for Integrating Zoho CRM with Zoho services #2: Handle and manage your Zoho CRM cases efficiently by integrating Zoho Projects and associating cases with tasks

Access your files securely from anywhere

Zoho Developer Community

Use cases

eBooks

Videos

Webinar

France ZUGs

Topic Participants

Nanditha Somasundaram Somasundaram

Sticky Posts

Kaizen #197: Frequently Asked Questions on GraphQL APIs

Kaizen #198: Using Client Script for Custom Validation in Blueprint

Celebrating 200 posts of Kaizen! Share your ideas for the milestone post

Kaizen #193: Creating different fields in Zoho CRM through API

Client Script | Update - Introducing Commands in Client Script!

Zoho TeamInbox Resources

Zoho CRM Plus Resources

Zoho Books Resources

Zoho Subscriptions Resources

Zoho Projects Resources

Zoho Sprints Resources

Qntrl Resources

Zoho Creator Resources

Zoho CRM Resources

Zoho Show Resources

Get Started. Write Away!

その他のサービス コンテンツ

Nederlandse Hulpbronnen

ご検討中の方

Recent Topics

# 2 Why do we need a billing system when accounting covers billing?

How to insert an Excel/Zoho Sheet table in a chat?

Mass Update Application Status

Free webinar: Streamlining customer service paperwork with the Zoho Sign extension for Zoho Desk

Mail Search Not Working

Cannot Send Email to a Gmail Account

Unblock ME

The Social Wall: July 2025

Cannot Print Landscape with Zoho Sheet

Power of Automation : Enhancing custom date field calculations by excluding Weekends and Holidays

Stock count by bin location

Temporary Outage in Zoho Cliq Affecting US Users – July 23, 2025

portal.assignUserInProfile - Não esta adicionando

CRM emails vs Campaigns

Setting up property management in Zoho Books

Reverse proxy

Still client need to download .exe?

Splitting a ticket's entire thread

Editing the text on the Help Center home page

WHMCS for Zoho Flow

Online meetings through Calendar Booking form with options

Agents permission per department

CRM notes

Introducing parent-child ticketing in Zoho Desk [Early access]

Function #8: Add additional charges to invoices

Alternative / optional Position

جمود في الصفحة عند حفظ عمل

ZOHO Books Canadian payroll Integration

Create a draft in reply to an email via Emails API

Zoho Desk Time Tracking and the Salary Privacy Issue

How to Delete, Disable, or Remove Streams from the Mail App?

Delay in MX updates

Bigin iOS and macOS app update: Link email messages to pipeline records.

make.com integration

Article Numbers for KB articles

Refund Request ,Zoho Mail Subscription (zoho suport is not replying)

File Encryption - Zoho Desk iOS app update

Data encryption - Zoho Desk iOS

Notify Admin when a user forgets to check-in or check-out at the designated time.

Assistance Needed with Prospect Conversion Issue

Next Page

その他のサービスコンテンツ