Forced Logouts - Daily and More Frequent

Forced Logouts - Daily and More Frequent

In the last month or so, I've been getting "power logged out" of all of my Zoho apps at least daily, sometimes more frequently.

This happens in the same browser session on the same computer, and I need to re-login to each app separately after this happens. I characterize it as the "power" logout because it even goes as far as seemingly de-activating the Vault extension on the browser. I have to re-enable the extension, give it all of the necessary permissions, then log back in.

It's really annoying for several reasons.

First, it's unnecessary. Why should I have to re-login so frequently on a continuous browser session on a single computer? The security risk there is negligible. I can understand having a setting to allow admins to force this for high-risk situations, but it's huge overkill and murders productivity.

The second problem is that it's a "quiet" logout. One can navigate the app, start a bunch of work, and only when it's time to submit the work does the app malfunction and not allow the record to be created / updated / whatever. So now we've wasted that time, which is aggravating.

Third, this repeats itself with every single Zoho app one is using. So, if I just wasted 5 minutes creating a Sales Order in Zoho Books only to find out that it won't "take" because I was logged out, I then have to remember to refresh / re-load when I move over to Desk, Flow, CRM, Inventory, Learn, Projects, and whatever else I happen to have up.

Is anyone else experiencing something similar? 





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