Get your customer's survey responses into your Zoho CRM using SurveyMonkey extension

Get your customer's survey responses into your Zoho CRM using SurveyMonkey extension



Importance of surveys

Surveys help marketers have a better understanding of their customers. Online surveys are a key tool for obtaining information about customers and prospects, which can then be used to drive sales pitches. The real success of a survey lies in analyzing the responses and making them actionable.

Survey responses inside CRM are better

Survey responses inside CRM can help you gain even more powerful insights. Once your survey reports are synced in CRM with submitted contacts, you'll be able to filter responses and learn what specific contacts are looking for. For example, a survey response from a 'high-value ticket' customer can have a bigger impact than a response from a relatively insignificant lead.

This kind of targeted decision-making can be done after you integrate your survey response data with your CRM. The more relevant data you collect and analyze, the deeper insights you will receive for product enhancement and customer fulfilment.

The SurveyMonkey extension for Zoho CRM integrates surveys and responses into your Zoho CRM account and associates them with your CRM contacts. The surveys are added as campaigns, and the contacts can be synchronized either one-way (from SurveyMonkey to Zoho CRM), or both-ways. Additionally, you can send surveys created in SurveyMonkey to your contacts directly from Zoho CRM.
  • Map all surveys into CRM.
  • Get notified whenever a new survey response is received.
  • Access all survey responses and contacts right from within CRM's modules.
This is a free extension available for Zoho CRM, and can integrate with all SurveyMonkey accounts.

You can find and install the extension in Zoho Marketplace. Read our help doc to learn about setting up integrations, and other important details.

Share your suggestions and feedback in the comments. 



          Zoho TeamInbox Resources

            Zoho DataPrep Resources


                Zoho CRM Plus Resources

                  Zoho Books Resources


                    Zoho Subscriptions Resources

                      Zoho Desk Resources

                        Zoho Projects Resources


                          Zoho Sprints Resources


                            Zoho Orchestly Resources


                              Zoho Creator Resources


                                Zoho WorkDrive Resources




                                    Zoho Campaigns Resources

                                      Zoho CRM Resources

                                                    Design. Discuss. Deliver.

                                                    Create visually engaging stories with Zoho Show.

                                                    Get Started Now


                                                      Zoho Show Resources


                                                        Zoho Writer Writer

                                                        Get Started. Write Away!

                                                        Writer is a powerful online word processor, designed for collaborative work.

                                                                  有料プランをご利用の方