Goal reached after form fill is marked as anonymous

Goal reached after form fill is marked as anonymous

I have defined a goal in Marketing Automation > Web assistant.
Visits any page with a specific keyword in its URL.

The implementation is that one can reach the goal page after a form fill. I was expecting that the goal would be counted as an 'known', but the result is that is displayed under 'anonymous'.

What is the difference and how to handle this

            Zoho Marketing Automation

                    Zoho Pagesense Resources

                      Zoho SalesIQ Resources



                            Zoho TeamInbox Resources

                              Zoho DataPrep Resources



                                Zoho CRM Plus Resources

                                  Zoho Books Resources


                                    Zoho Subscriptions Resources

                                      Zoho Desk Resources

                                        Zoho Projects Resources


                                          Zoho Sprints Resources


                                            Qntrl Resources


                                              Zoho Creator Resources


                                                Zoho WorkDrive Resources





                                                    Zoho Campaigns Resources

                                                      Zoho CRM Resources

                                                            Design. Discuss. Deliver.

                                                            Create visually engaging stories with Zoho Show.

                                                            Get Started Now