Help! Trying to update Account Module via website in Javascript, and its creating a new entry

Hi there,

We are using Javascript on our website and trying to update a record in the Account module when someone updates their business details. Our code is as follows:

const updateZohoAccountForClientUser = tryCatchWrapper(

async (userId: string) => {

const user = await User.findById(userId);

if (!user) return;

const zohoAccountId = user?.zohoAccountId;

const zohoAccessToken = await generateAccessTokenFromRefreshTokenForZoho();

const url = ${zohoModuleUrl}/crm/v2/Accounts/upsert;

const requestBody = {

data: [

{

id: zohoAccountId,

Account_Name: user.businessName,

Business_Industry: user.businessIndustry,

I_am: user.businessRole,

Last_Name: user.lastName,

First_Name: user.firstName,

Email: user.email,

Phone: user.phone.startsWith("+1")

? user.phone.substring(2)

: user.phone,

Country: user.businessCountry,

Unit_no: user.businessUnitNumber,

Street: user.businessAddress,

City: user.businessCity,

Province: user.businessProvince,

Postal_Code: user.businessPostalCode,

Record_Image: getUrlForBrand({

businessName: user.businessName,

fileName: user.logoUrl ?? "",

}),

Account_Status: user.isEmploymentVerified

? "Verified"

: user.employmentDocs.length > 0

? "Review Required"

: "Verification Required",

Estimated_amount_of_checks_per_year: user.reportsRequired,

trigger: ["approval", "workflow", "blueprint"],

duplicate_check_fields: ["id"],

};

const { data } = await axios({

url,

method: "post",

data: JSON.stringify(requestBody),

headers: {

Authorization: Zoho-oauthtoken ${zohoAccessToken},

});

console.log(JSON.stringify(data));

return data;

}

);

We are getting a success result in our log

{"data":[{"code":"SUCCESS","action":"update","details":{"Modified_Time":"2023-12-15T10:39:12-08:00","Modified_By":{"name":"ME","id":"IDNUMBER"},"Created_Time":"2023-12-14T22:54:25-08:00","id":"IDNUMBER","Created_By":{"name":"ME","id":"IDNUMBER"}},"message":"record updated","status":"success"}]}

(I have edited my name/id numbers in the success message)

The problem is, it is updating the current record, however it is also creating a duplicate of the record Account name (but no other account details such as first name, etc). Only the account name is being populated in the new record.

Have spent a considerable amount of time trying to debug this - any help would be greatly appreciated!

Thank you

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