Holiday email tips: Abandoned Cart Email Strategy

Holiday email tips: Abandoned Cart Email Strategy

We hope our previous holiday email tip on sending targeted emails helped you. 

Now, here we are with a final tip from our four-tip series on holiday-based e-commerce email marketing.

 

Sit back and imagine a potential customer lands on your e-commerce page, casually browses the available products, chooses their favorite products, and moves towards their cart.

 

However, after a while, they abandon their cart and leave the page without making that one big purchase.

 

Such an abandoned cart would be the biggest nightmare, especially for someone in the e-commerce industry.

 

But, here's some good news!

 

We are here with a few tips to help you recover from the abandoned cart and increase your conversion rates. 
 

Here we go...

 

Befriend email marketing platform with your e-commerce platform

 

Did you know?

 

Your email marketing platform can automatically and dynamically add details—like product name, price, and image—to your abandoned-cart email when it is tightly integrated with your e-commerce platform. 


This, in turn, make your emails look uniquely tailored to a particular person.

 

#Tip 1 - Integrate your email marketing platform with your e-commerce platform to sync data automatically and create a personalized email campaign.

 

 

Personalization begins with the subject line

 

Personalized subject line is the key to motivate your customers to go back to the cart and complete their purchase.

 

#Tip 2 - Craft a personalized and relevant subject line for your abandoned cart email campaign by adding customer name, abandoned product name, and cart abandonment day.

 

Example - Paul, looks like you left your desk organizer in the cart yesterday. 

 

Timing is the key 

 

Did you know?

Even the most creative email campaign can be left unread if it is not sent at the right time.


 

#Tip 3 - Never send your abandoned cart email too soon or too late.

Provide at least a one-hour cooling-off period before sending your first abandoned cart email.

 

If the cart was not recovered after sending out your first abandoned cart recovery email, then plan and spread out one or two follow-up series that can be sent after one or two days of the cart being abandoned.


 

Ready-made workflow templates to the rescue


Stay prepared by having a detailed roadmap at hand to execute your abandon cart recovery series .

 

#Tip 4 - Save time, by making the best use of Zoho Campaigns' ready-to-use workflow templates, specifically built to give you a quick roadmap and recover your abandoned cart.



 



We hope our four tip series on holiday-based e-commerce email marketing helped you.




A Very Merry Christmas and Happy New Year from team Zoho Campaigns!


Regards,

Vinaya.M

    Access your files securely from anywhere


            Zoho Developer Community




                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day



                                          Zoho Marketing Automation
                                                  • Sticky Posts

                                                  • Tip of the week 03 - Sending emails in batches

                                                    Today's marketers not only want their email marketing to be efficient, but also smart. For an email campaign, you may think you have all the essential elements for lead conversion—a big mailing list, an attractive template design, and the most-engaging message content, but after hitting the ‘send’ button, you may not get the expected conversions. Wondering why? Here’s one of the major reasons. Many marketers miss out on sending the email campaign the right way. Did you know that you should not be
                                                  • Tip of the week 04 - Know about your recipients' 'prime open time.'

                                                    In today's market, the importance of customer behavior is astounding, with a vast amount of research and resources going into finding how customers make decisions. The process of persuading your customers to open your email and click on your call-to-action becomes easy when you understand the psychology behind their behavioral traits. Time to turn into a psychologist! Let's get to the basics—you want your emails to resonate well with your recipients. So, what's the primary thing involved here? It's
                                                  • Zoho Campaigns Expert Diaries on SoundCloud, Spotify, Apple Podcasts, and YouTube

                                                    Hi email champs,  As email marketers, we find great lessons in each other's works—be it the subject lines that worked good, the design that was received well, or the CTA that had the maximum clicks. Email marketing encompasses a wide variety of topics spanning everything from creation and design to development and deliverability.  Here's when we from the Zoho Campaigns team found the need to build an email marketing community comprising of seasoned marketers and email geeks who can help each other
                                                  • Email Deliverability Tip #3: Seal the deal with the preheader

                                                    In the last post, we learned about the subject line. Today we'll be learning about the preheader. A preheader is the short text that follows the subject line in an email. The preheader is designed to hint at what your email message is all about. A good preheader should act as a second subject line and convince your contacts to open the email. Now, let's learn the best way to craft a preheader. Your subject line and preheader should work together and accurately convey the gist of your email. Keep
                                                  • Tip of the week 15 - Add subscription-preferences option. Drive more engagement.

                                                    If crafting content for emails, getting creatives done, and running email campaigns is your love, then unsubscribes are the heartbreakers.  You can save your emails from being unsubscribed/trashed by adding a proper subscription-preferences option in your emails (works best at the time of signup). Giving subscribers the option to choose what they want to receive from you and decide how often (frequency of the emails) your emails should hit their inboxes will increase the reach of your campaigns manifolds. 


                                                  Manage your brands on social media



                                                        Zoho TeamInbox Resources

                                                          Zoho DataPrep Resources



                                                            Zoho CRM Plus Resources

                                                              Zoho Books Resources


                                                                Zoho Subscriptions Resources

                                                                  Zoho Projects Resources


                                                                    Zoho Sprints Resources


                                                                      Qntrl Resources


                                                                        Zoho Creator Resources



                                                                            Zoho CRM Resources

                                                                            • CRM Community Learning Series

                                                                              CRM Community Learning Series


                                                                            • Kaizen

                                                                              Kaizen

                                                                            • Functions

                                                                              Functions

                                                                            • Meetups

                                                                              Meetups

                                                                            • Kbase

                                                                              Kbase

                                                                            • Resources

                                                                              Resources

                                                                            • Digest

                                                                              Digest

                                                                            • CRM Marketplace

                                                                              CRM Marketplace

                                                                            • MVP Corner

                                                                              MVP Corner





                                                                                Design. Discuss. Deliver.

                                                                                Create visually engaging stories with Zoho Show.

                                                                                Get Started Now


                                                                                  Zoho Show Resources


                                                                                    Zoho Writer Writer

                                                                                    Get Started. Write Away!

                                                                                    Writer is a powerful online word processor, designed for collaborative work.

                                                                                      Zoho CRM コンテンツ






                                                                                        Nederlandse Hulpbronnen


                                                                                            ご検討中の方





                                                                                                  • Recent Topics

                                                                                                  • Unable to add custom fields as columns in projects table

                                                                                                    We have new products set up as projects, with the project name being the SKU. And then a custom field in this project template is the name of the product. I need a way to show the name of the product as well as the project name (SKU) and I am reluctant
                                                                                                  • Weekly Tips: Clean Your Inbox Using Email Scrubbing

                                                                                                    We all know the struggle of an overstuffed inbox—those unwanted newsletters, outdated notifications, and repetitive messages that clutter our inbox and slow down our productivity. Over time, these distractions pile up, making it harder to find the messages
                                                                                                  • Email Notification Quota

                                                                                                    Dear Zoho Team, I understand the Basic Plan has a limit of 10,000 submissions per month. Could you clarify the quota for email notifications? Specifically, can it send up to 2,000 email notifications per day? Thanks in advance!
                                                                                                  • How manage to hardware and software contracts.

                                                                                                    So I have been tasked with setting up on crm a way of managing our software and hardware contracts. with a filter switch, so if they are no longer on say a hardware contract but still on a software, we would like the history about the hardware contract
                                                                                                  • Projects Integration - how can I bring the submitter of the form into Zoho Projects?

                                                                                                    I've spoken to Zoho several times about this but they've been pretty useless and taking ages to respond to the ticket. I have a form set up in Zoho Forms and when this is submitted, it auto-creates a task in a project in Zoho Projects via the Projects
                                                                                                  • Delay Function

                                                                                                    Hello, I would like to emphasize the importance of incorporating a delay functionality within custom functions, particularly in the context of integrating multiple platforms. As I understand, a delay function is not available by default in Zoho. However,
                                                                                                  • Zoho CRM Client Portal

                                                                                                    I have set up domain mapping. https://help.zoho.com/portal/en/community/topic/early-access-rebrand-your-crm-with-the-all-new-custom-domain-mapping-setup-18-5-2023 When a Portal User logs into the Client Portal and prints any page, the Zoho branding still
                                                                                                  • Introducing the Get to Know Deluge series!

                                                                                                    Hello users, To help users unlock the potential of Deluge, the Zoho Deluge team has launched the Get to Know Deluge series. This program serves as an introduction to Deluge's foundational concepts while offering a glimpse into its advanced capabilities.
                                                                                                  • How to Move OST to PST without Outlook

                                                                                                    MailsDaddy OST to PST Converter is an outstanding solution that help users to complete the conversion task without hassle. It offers users to convert multiple OST files into PST format with complete data security. Here users can open and access the complete
                                                                                                  • Zoho Recruit - Blueprint and ZIA

                                                                                                    If I activate the Blueprint for Jobs in Zoho Recruit, Zia disappears for matching canddiates, why is that?
                                                                                                  • Zoho domain toppi.com.py

                                                                                                    Good morning I'm sorry to bother you, but I cancelled the service, but I see the charges on my card without having received the support charge confirmation email. I want to reverse this cost. I look forward to your return.
                                                                                                  • Used & Non used Inventories

                                                                                                    I have a list of used inventories with campaign names and creation dates. I want to show the count of used and non-used inventories in a dashboard with a date filter (like last 30 days, last 3 months). I’ve written a query for the count, but the date
                                                                                                  • Gain user-based AI insights with Sheet View

                                                                                                    Zoho Sprints is AI-ready when it comes to analyzing your organization’s users. We can process the user data available in your Zoho Sprints workspace and provide you with real-time insights, helping you understand user contribution, efficiency, and other
                                                                                                  • Announcing new features in Trident for Windows (v.1.20.4.0)

                                                                                                    Hello Community, Trident for Windows is here with some new features to elevate your work experience. Let's take a quick look at what's new. Export emails. You can now export emails in the .eml file format as compressed zipped files to create a secure
                                                                                                  • Help with order importing, manual order creation, and how lookups work and Zapier integration to retrieve orders via webhooks

                                                                                                    Hi I've been trying to import orders from my ecommerce package. I have set up a CSV file with some sample orders and have been trying to match the fields. I created new fields - see images (also a copy of the CSV). But I am getting orders skipped because
                                                                                                  • can we split the Whatsapp Message (Business Messaging) to only appear to certain user?

                                                                                                    I know that we can split the leads record if a user send a message through Whatsapp API in here as you can see from the image above, we assign two users to handle the messages but it seems to me that all users can see all messages in the 'Message' module
                                                                                                  • INVALID_TOKEN CREATING LEAD

                                                                                                    An error occurs when create token with curl "https://www.zohoapis.com/crm/v7/Leads" -H "Authorization: Zoho-oauthtoken HIDE" -d"@Lead.json" -X POST I can read leads, but I cannot write them. The permission are: ZohoCRM.modules.leads.ALL ZohoCRM.modules.deals.ALL
                                                                                                  • Creating Custom fields controlling visible lines?

                                                                                                    I am very new to Zoho however I do not see anything on the Multiline line field creation that lets you control how many visible lines will show after data is entered in. I would have thought there would be a setting once you go into the Edit Properties
                                                                                                  • Job Alerts for Candidates

                                                                                                    hi All, I have 2 questions relating to sharing job details with candidates. 1. is there a way to notify candidates that meet certain criteria of current jobs available? eg. I run a candidate search, and identify 50 candidates that might be suitable. Can
                                                                                                  • Import data into Multi-Select lookup field from CSV/Excel

                                                                                                    How to import data into a multi-select lookup field from the CSV/Excel Sheet? Let's say I have an Accounts multi-select lookup field in the Deals module and I want to import the Deals with Accounts field. Steps:- 1. Create/edit a multi-select lookup field
                                                                                                  • Pageless mode needed to modernise Writer

                                                                                                    When we switched from GSuite to Zoho, one of the easiest apps I found to give up, was Docs. In many ways, Writer has always been more powerful than Docs, especially in terms of workflows/fillable forms/etc. However, I went back into Docs because I notice
                                                                                                  • Building extensions #1: Creating and testing extensions for Zoho Finance Suite applications

                                                                                                    Hello developers! We're excited to announce a new series called "Building extensions" to assist developers in creating efficient extensions for Zoho Finance Suite products. We'll support and guide you through the process of creating an extension and using
                                                                                                  • One day ticket in a multiple day event

                                                                                                    Hi, is it possible to set up a one day ticket in a two days long event. I setted up a two days event, and I need to create two ticket class, one for the first day and another for the second day. Thank you
                                                                                                  • Live webinar: Zoho Show for SMBs

                                                                                                    Hello everyone, We are excited to bring you to our first webinar of 2025! This time, we’re focusing on SMBs and exploring the role of presentations in pitching business ideas or solutions. We’ll also look at how Zoho Show gives you a wide range of tools
                                                                                                  • Change eMail Template for Event-Invitations

                                                                                                    Hello ZOHO-CRM Team How I can change the eMail Template for Event-Invitations? I work with the German Version of the Free Version. I know how I can modify eMail alerts or Signature Templates, but where I can other eMails modify you send out? Thank you for your answer. Regards, Juerg
                                                                                                  • Mail Merge Document linked to Wrong Module

                                                                                                    I've typed up a big document and realised its linked to the wrong module (Jobs). Is there a way to change this?
                                                                                                  • Function went from fine to nonfunctioning without change

                                                                                                    url = "https://www.zohoapis.com/crm/v7/Accounts/" + id + "/Attachments/" + attach_id; file_engage = invokeurl [ url :url type :GET connection:"zoho_attachments" ]; The attach id is grabbed from a file upload field account = zoho.crm.getRecordById("Accounts",id);
                                                                                                  • Guidance on Making Zoho Desk Connections Available for All Data Centers

                                                                                                    Hi Team, I’m currently developing an application using Zoho Desk connections to manage OAuth for my third-party products. Could you please advise on the steps required to make it available across all data centers? Looking forward to your thoughts on
                                                                                                  • Custom Extension, create a trigger button in custom module to launch the app, or any workaround

                                                                                                    Hello Have created a custom extension , publish as private, all working But I'm facing an issue For my test I create a button in accounts or Contacts module to launch the app. But how I can handle to create same button in a custom module (not created
                                                                                                  • How do you create multiple notes? - I keep writing over same note???

                                                                                                    APPLICATION : ZOHO NOTEBOOK (Jan2025) How do you create multiple notes? - I keep writing over same note???
                                                                                                  • How to search Locked Record?

                                                                                                    Hi, I have script like below, however seems this cannot search those locked record. what para I can add to search locked record? var invoice_info_list = ZDK.Apps.CRM.Invoices.searchByCriteria("(Sales_Order:equals:"+ so_record_id +")");
                                                                                                  • Webhook 'when estimate is refused' is not firing

                                                                                                    Hello, I use a workflow through make that sends estimate with zoho books (I paid books and sign). -Those estimates when accepted are firing the webhook that I create in zoho sign (photo 1) -However when refused they are not firing the webhook that I created
                                                                                                  • Moving contacts from one folder to different folder

                                                                                                    I set up two folders. Uploaded CSVs and build my fields according to what I needed. My boss wanted more fields and changed the categories wants different fields added and contacts in one folder moved to the other due to reclassification. How can I do
                                                                                                  • Export multiple Invoice PDF

                                                                                                    As part of end of year accounting a client needs to export all of their Invoices in PDF from Zoho CRM. Do they need to click into every single Invoice and click the Export to PDF button. Is there a means of either doing a mass Export to PDF of all Invoices
                                                                                                  • Software Integration

                                                                                                    Good day, I trust this message finds you well. I would like to find out how I can integrate Zoho Expense, Zoho inventory, email and collaboration, Human Resources and marketing onto our current plan with Zoho Books.
                                                                                                  • Zoho mail stopped receiving emails

                                                                                                    My Zoho email addresses that are linked to a domain suddenly stopped receiving messages yesterday, even though I've been using Zoho mail without problems for 1,5 years. I receive this reply to test emails: "553 Relaying disallowed". Due to this, my SMTP
                                                                                                  • Enhance email sending for custom functions in Zoho Connect

                                                                                                    Dear Customer, We would like to share an important update to how emails are sent via Custom Functions (Deluge) in Zoho Connect. What's new? To improve security and email deliverability: The From Address in the Send Mail task used in Custom Functions must
                                                                                                  • Power of Automation :: Automatically approve the pending timelogs at your preferred time

                                                                                                    Hello Everyone, A custom function is a software code that can be used to automate a process and this allows you to automate a notification, call a webhook, or perform logic immediately after a workflow rule is triggered. This feature helps to automate
                                                                                                  • Creating a code for Task to event creation

                                                                                                    I am looking to automate an event creation to do the following: When a task is created for a user, create an event at 530PM simply called TASKS. This will serve as a reminder that we have at least one task that needs to be addressed. We miss the task
                                                                                                  • Tip of the week #39 - Have a more organized and transparent workspace for your teams.

                                                                                                    Struggling to keep track of all the tasks assigned to your team members? Now, easily monitor all tasks and email threads assigned to them. Stay organized and ensure that all important messages are being addressed on time. Additionally, if other team members
                                                                                                  • Next Page