How long TrueSync files stay on device for offline access?

How long TrueSync files stay on device for offline access?

I know the difference between TrueSync and Sync for Desktop is that former doesn't store files locally but indexes them, shows them on Z drive & only access them when needed. (If I have frequently used folder, I should probably use Desktop Sync leveraging it's selective folder sync option). 
But you can notice option to select "Cache Drive" (on Windows C or D etc.) where cache files are stored for WorkDriveTS app.
My question is : how long files stays in local device while using TrueSync? Is there condition, logic it follows with the default setting of 'online only' selected? (Just a general question, not an urgent query)
Recently I uploaded/copied a large media file on WorkDrive folder. Couple of days later I wanted to work on that file, when tried to access the file from the same PC where it was store, it got downloaded from WorkDrive cloud. (Made me wait for 10 mins for download).  In this case, I should have marked it as "available offline" than the default value "online only". 
Therefore my concern is, when there's no storage crunch at local PC and selected cache drive has plenty of free space, should files follow rule of inertia and be there on device unless provoked to move to cloud due to storage shortage? 

    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts

                                                              Have questions about WorkDrive 5.0? Let’s talk! We recently launched Zoho WorkDrive 5.0, packed with powerful updates to help your team work smarter, stay secure, and get more value from your business content. From content-centric workflows and AI-powered
                                                            • WorkDrive API Documentation

                                                              WorkDrive provides users and developers an extensive set of APIs to help integrate functionalities of Zoho WorkDrive with other Zoho applications and third-party tools. We have published the official WorkDrive API Documentation page for all external users.
                                                            • March 15, 2023: Zoho Docs is discontinued

                                                              As of today (March 15, 2023) Zoho Docs is discontinued for all users. We would like to thank our customers for trusting us for so many years! Going forward, we're confident you'll enjoy using Zoho WorkDrive for all your advanced file management and collaboration
                                                            • Support for auto-upgrade in TrueSync (for Windows)

                                                              WorkDrive TrueSync app now supports auto-upgrading to the latest version for Windows OS. You must manually download and install the TrueSync app version 3.4.0 to avail this feature. Download the latest TrueSync app for Windows (version 3.4.0) Supported
                                                            • Introducing Collections

                                                              Create collection links to easily request any number of users to upload files to a particular folder. Once users upload their files, you will be able to view their submissions and manage their files effortlessly. Users don't need a WorkDrive account to


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ








                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Canvas Form View - Client Script Page on load - Url params not working

                                                                                                              We have a custom module with a canvas page for form view. We have a button in Customers module to open this canvas page using invokeurl function. We send few parameters as in the URL as query parameters. https://crm.zoho.in/crm/orgxxxxxxxx/tab/CustomModule12/create/canvas/64333200000261xxxx?layoutId=643332000002605001&c=${Customers.Customer
                                                                                                            • Sending Recruit SMS's to Zoho Cliq - Or tracking in the Messages module in Recruit?

                                                                                                              Is there any way to send SMS Gateway messages in Recruit to ZOho Cliq? We use 2-way SMS massages a lot in Zoho Recruit to speed up communication with Candidates. However the only way to keep track of received SMS's is by keeping a look out for the Email
                                                                                                            • This mobile number has been marked spam. Please contact support.

                                                                                                              Hi Support, Can you tell me why number was marked as spam. I have having difficult to add my number as you keep requesting i must use it. My number is +63....163 Or is Zoho company excluding Philippines from their services?
                                                                                                            • Zohomail does not support additional fields in mailto links

                                                                                                              Hello, I set up Zohomail as default composer in Firefox according to manual here: https://www.zoho.com/mail/help/defaultcomposer.html#alink2 Later, I wanted to use this functionality to answer in a Linux mailing list thread using mailto link: mailto:xxxxx@kernel.org?In-Reply-To=%3C727o0521-q24p-s0qq-66n0-sn436rpqqr1p@example.com%3E&Cc=xxxxx%example.org&Subject=Re%3A%20%5BPATCH%20v2%28%29
                                                                                                            • Is it possible to set a customer context variable in Zobot

                                                                                                              Hi, I want to use a context variable to route users down different paths in my Zobot chat flow. I know I can do this when the user enters data. But I want to know if I can use a variable that is 'hard coded' on the card, that the user is unaware of. Use
                                                                                                            • Cannot change Blog Title

                                                                                                              There is nowhere to change the blog title. You can change the blog URL but that is making no difference to the text "Enter Your Post Title" am I missing something?
                                                                                                            • Pending Sales Order Reports

                                                                                                              Pending sale order report is available for any single customer, Individual report is available after 3-4 clicks but consolidated list is needed to know the status each item. please help me.
                                                                                                            • Manage monthly tasks with projectsf

                                                                                                              Hi All I run a finance and operations team where we need both teams to complete monthly tasks to ensure we hit our deadlines. Can Zoho projects be used for this. There many finance focused tools but we have Zoho one so want to explore Thanks Will
                                                                                                            • Kaizen #203 - Answering Your Questions | Handling API Limits and Error Responses

                                                                                                              Hi Everyone, Welcome back to yet another post in the Kaizen Series! We appreciate your keen participation in the 200th milestone celebration of the Kaizen series. We will continue to answer the queries we received through the feedback. When working with
                                                                                                            • How to verify website ownership with google search console

                                                                                                              Hi, I am having a free .in domain provided by Zoho I have created a website on it now I want to verify my ownership to google webmaster. Can you please help me how to do that.
                                                                                                            • Kaizen #89 - Color Coding using Client Script

                                                                                                              Hello everyone! Welcome back to another exciting Kaizen post. Today let us see how you can apply color codes to the List and Detail Pages of Zoho CRM using Client Script. Need for color code in Zoho CRM When you mark things with different colors as a
                                                                                                            • "SPF record exceed the allowed limit of 10"

                                                                                                              Hi, I was wondering if there were a "universal Zoho SPF record" that would allow all my configured Zoho services that email things to meet this limitation ? or do I have to have an entry for mail, com, billing, etc?
                                                                                                            • Zoho Mail android app update: Block & reject future emails, Report phishing, Spam alerts, Suspicious URL detection

                                                                                                              Hello everyone! In the most recent Zoho Mail Android app update, we have brought in support for the following features: Block & reject future emails Report Phishing Spam alerts in the mail details screen. Suspicious URL detection. Block & reject future
                                                                                                            • What is Resolution Time in Business Hours

                                                                                                              HI, What is the formula used to find the total time spent by an agent on a particular ticket? How is Resolution Time in Business Hours calculated in Zohodesk? As we need to find out the time spent on the ticket's solution by an agent we seek your assistance
                                                                                                            • Animated GIF Images in Chat

                                                                                                              I know this seems to be a small feature request but in a recent Cliq update Zoho disabled autoplay for animated GIFs posted in Cliq conversations. We think this was not a good change. In our organization, animated GIFs in a chat play a role in expressing
                                                                                                            • I can't seem to login in to Mail Apps of MacOS /IOS

                                                                                                              Hi, i'm having trouble in signing in to mail apps from IOS. It's always come back to wrong passwords. But i already changed my password like 3 times. But still it says wrong credentials
                                                                                                            • Profile Image Showing Incorrectly in Zoho Mail

                                                                                                              Hi everyone, I’m facing a serious issue with Zoho Mail. The profile image showing for my email address is incorrect — it’s not my image. When I send an email to my Gmail account, it displays someone else’s image. This looks very suspicious and can make
                                                                                                            • I need access to my old email

                                                                                                              I need access to my old email bromzeman@zoho.com to verify it for forwarding. I can’t access the inbox to get the confirmation code. Please assist with recovery or forwarding. as you might already know, they made alot of the email addresses to have that
                                                                                                            • Set Defaults for Email Groups

                                                                                                              Is there a way to set defaults for all of the groups that I establish as a moderator? For example, I want every group I establish to have the following settings: 1. Moderator is <user> 2. User is <user>, <user> 3. Notifications for new group turned
                                                                                                            • LOGS FOR RECEIVED MAIL ( READ DATE & TIME)

                                                                                                              In Zoho mail we can extract the read logs of received mails so that we can see when we have read the mail and at what time & we have read it.
                                                                                                            • Domain verification probem

                                                                                                              Hello, i use a domain from Namecheap with hosting from Cinfu when i try to verify my domain on zoho i get "TXT Verification failure" i even tried the HTML verification and the code appears but also giving me the verification failure error.
                                                                                                            • Switching to Cloudflare email routing from Zoho Mail

                                                                                                              Hello, I'm currently working on migrating from Zoho Mail to Cloudflare's email routing solution. This requires changing MX and TXT records for our custom domain - when we do this, will our users still be able to log into their accounts and access an archived
                                                                                                            • Un Subscription Button

                                                                                                              How can i Add the Un Subscription Button in Zoho mail
                                                                                                            • Documents unable view and need to downlad

                                                                                                              I can't view .doc files in Zoho mail unless I download them, but I can view PDF files without downloading.
                                                                                                            • we encountered a problem while sending your email. please try again later.

                                                                                                            • Adding and removing people from groups

                                                                                                              We're having problems adding people to a group. Apparently Zoho has one email address and will not recognize a different email address.
                                                                                                            • MAIL SEARCH IS NOT WORKING

                                                                                                              THIS ISSUE HAS BEEN BUGGING ME SINCE MORNING, PLEASE RESOLVE THIS AT THE EARLIEST
                                                                                                            • URL Parameter on Help Center SIgn in link

                                                                                                              Is it possible to add a url parameter to the sign in link on the Help Center?
                                                                                                            • migrating from HelpScout

                                                                                                              I am attempting to import a conversation file from helpscout into desk and am receiving size errors. What is the current file size restriction. Does anyone have any tips for a successful migration?
                                                                                                            • Layout Rules Don't Apply To Blueprints

                                                                                                              Hi Zoho the conditional layout rules for fields and making fields required don't work well with with Blueprints if those same fields are called DURING a Blueprint. Example. I have field A that is used in layout rule. If value of field A is "1" it is supposed to show and make required field B. If the value to field A is "2" it is supposed to show and make required field C. Now I have a Blueprint that says when last stage moves to "Closed," during the transition, the agent must fill out field A. Now
                                                                                                            • Article Name Sorting in Zoho Desk Knowledge Base (agent / admin side)

                                                                                                              Dear Zoho Desk Support, We are writing to request an enhancement to the Knowledge Base management feature within Zoho Desk. Currently, there is no option to sort articles by their name, which significantly hinders efficient article management, especially
                                                                                                            • How to parse JSON data with SQL in Zoho Analytics?

                                                                                                              Hi all, I have a column with JSON data. I want to show this column in a chart, but it is very messy, and no JSON parsing function is supported on Zoho Analytics. data example: {"id": 5, "status": "false", "date": "15/10/22"} what I want to do in SQL is
                                                                                                            • Ability to turn off "Would you like this amount to be reflected in the Payment field?" message

                                                                                                              Team, Is there any way to turn off the message" Would you like this amount to be reflected in the Payment field?" when I make a payment? This is so annoying. This happens EVERY TIME I put an amount in the Payment Made field.
                                                                                                            • Add an Equation Field (Or update the Formula Field)

                                                                                                              Hi, I would like to be able to have one field as a Text Field with QR Code, and then have multiple Equation/Formula Fields that then take parts of that fields data with LEFT, MID, RIGHT, REGEX, etc. Thanks Dan
                                                                                                            • How to parse column having JSON data using SQL?

                                                                                                              We have a daily sync from a PostgreSQL database that brings data into Zoho Analytics. Some of the columns store raw JSON data. We need to build SQL queries on top to parse data from JSON and store them in discrete columns. There is no option for "Data
                                                                                                            • Enable report button based on the current user role

                                                                                                              Greetings  i have a report that contains action buttons, i want these buttons to appear as enabled only when the current logged in user has a certain role, for example only CEO role users will be able to use this button. but when setting the conditions
                                                                                                            • 500 Internal Error In Mail API

                                                                                                              I'm getting 500 Internal Error when using mail API. I'm getting this error for this one account, it works fine for other Account IDs which I have in my system.
                                                                                                            • Piss poor service in Support in Domains and email

                                                                                                              Srijith Narayanan B contacted me today. Very pleasant fellow. Just didn't want to tell him how bad your support service is. You help the person, but you leave before we can finish the next stage. Which causes a lot of frustration. It's been 8 days now
                                                                                                            • Zoho live chat widget in React Js

                                                                                                              I am trying to test Zoho live chat widget code in react js, below is the sample code void(0)} onClick={()=>window.$zoho.salesiq.floatwindow.visible("show")}>LIVE CHAT window.$zoho = window.$zoho || {};window.$zoho.salesiq = window.$zoho.salesiq
                                                                                                            • Are there any plans to add Triggers for Subform edits?

                                                                                                              By The Grace of G-D.  Hi, How are you? Can you tell me if you have any plans to support subform edit as a workflow trigger? And what about have them trigger an "onChange" client script?
                                                                                                            • Next Page