I'd like to understand how to associate record owners to specific records during record import. Right now, I'm trying to import and its defaulting all record ownership to me.
Situation
- We have users already uploaded in Zoho
- I have a .csv with record information, including user name and user email.
- I've pulled what might be the user IDs in Zoho by going to settings --> users and copying all of the numbers in the url
When I run the associated import with either user name, email, or user ID gathered from above the importer defaults to me as the record owner. How do I run an import to map the users in Zoho to the record owner.
Note - I've also tried running an import with users and creating my own IDs. The import fails every time because it says the record owners already exist.