Hi Everyone,
We are noobies in Zoho CRM, so perhaps it's very easy to solve :
This is my question :
We have several leads with the same company name. For each leads we have created a custom Score.
For instance, a main target is called " Prospect_prioritaire_1", it's a french word, and the good translation is something like main lead_1.
A second target is called "Second lead_1".
Then we have created a rule to send several email toward the main lead_1.
The thing is, if my lead with the score main lead_one respond to us, I don't want to send automatically my marketing emailing to the lead with the Second lead_1 as Score. How can I do that ? How can I transform all the targets with the same firm name as Contact, in fact I want change this status and then stop the marketing emailing steps.
I don't know if i 'm enought clear as I'm french, but hope someone will explain to us how to solve this problem.
Regards ,