Verify your domain immediately to send envelopes using your organization’s email address
Hello everyone,
Many Zoho Sign users have configured their account settings so that document and envelope email delivery goes through their own sender email address (e.g., through gmail.com, outlook.com, or company domain).
A small number of these users have not yet verified ownership of these domains via the DKIM method within Zoho Sign. As a result of recent changes, document delivery via unverified domains will be disabled going forward, and the documents will instead be sent from the default Zoho Sign notification email address.
This change comes as a result of Google's recently published Email sender guidelines, which mandates DMARC alignment, DKIM-based verification, and SPF record presence for emails to be delivered from any domain to the mailboxes they serve. According to Google, emails that are sent from domains without these checks will be acted upon in line with their DMARC quarantine enforcement policy. We expect more email hosting providers to enforce similar guidelines in the future and have thus taken appropriate steps to address it in Zoho Sign and across all Zoho apps.
Therefore, we recommend adding your own business domain to Zoho Sign under Account settings > Domains and verifying ownership via DKIM/SPF authentication and DMARC alignment. This will allow you to start or continue sending Zoho Sign document emails from your own domain addresses. For more information on why this is important for you as a business owner or administrator, you can read this recent blog post published by our own Zoho Mail team.
For any further clarification or assistance, feel free to write to us at support@zohosign.com (non-EU) and support@eu.zohosign.com (EU).
Cheers,
The Zoho Sign Team
Zoho Developer Community
New to Zoho LandingPage?
Zoho LandingPage Resources
New to Zoho Survey?
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Bigin?
Topic Participants
Subhashinee P
imran
Sai Anand N
Nathan Jones
Rajkiran RV
Sticky Posts
Important: Verify your domain immediately to send envelopes using your organization’s email address
Hello everyone, Many Zoho Sign users have configured their account settings so that document and envelope email delivery goes through their own sender email address (e.g., through gmail.com, outlook.com, or company domain). A small number of these usersRenaming automation credits as complimentary Zoho Sign credits
Hello everyone, As you may already know, Zoho Sign offers complimentary automation credits to Enterprise and Zoho One users. These credits are consumed when uploading documents for signature request using Zoho custom functions (DRE), receiving submissions
New to Zoho TeamInbox?
Zoho TeamInbox Resources
Zoho DataPrep Resources
Zoho CRM Plus Resources
Zoho Books Resources
Zoho Subscriptions Resources
Zoho Projects Resources
Zoho Sprints Resources
Qntrl Resources
Zoho Creator Resources
Zoho WorkDrive Resources
Zoho Campaigns Resources
Zoho CRM Resources
Design. Discuss. Deliver.
Zoho Show Resources
Get Started. Write Away!
Writer is a powerful online word processor, designed for collaborative work.
Zoho CRM コンテンツ
-
オンラインヘルプ
-
Webセミナー
-
機能活用動画
-
よくある質問
-
Ebook
-
-
Zoho Campaigns
- Zoho サービスのWebセミナー