Hi, I've found that most of the drop-down fields that must be filled in on expense reports require knowing exactly how something is listed in the field to search for it.

For example (and as a user, not an admin, I don't know if these are universal or custom fields), we have drop-down selection fields for Merchant, Category, Customer, Project, and Class.  For Category, it works as I'd expect: if I want to search for the category "some category", I can search on either word "some" or "category" and it'll come up.  But for the other 4 fields, the search only finds entries that start with the search terms I enter.  If for example we had a customer of "Some customer name here" and I search for "name", search will only find customers that start with "name".