Inconsistent display of font size when sending emails in Zoho TeamInbox

Inconsistent display of font size when sending emails in Zoho TeamInbox

The font size in Teaminbox's interface is not displayed in the correct size, but way larger.

I have set Verdana 14pt as the default font for composing in settings:




When I compose an email however the font size is visibly way larger. I've opened developer tools in my chrome browser to check the real size. Configured size is 14pt, real size is 18pt:



When the email gets delivered it's font size 18.6667, although the "style attribute" to the left says 14pt.


      Access your files securely from anywhere







                              Zoho Developer Community





                                                    Use cases

                                                    Make the most of Zoho Desk with the use cases.

                                                     
                                                      

                                                    eBooks

                                                    Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                     
                                                      

                                                    Videos

                                                    Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                     
                                                      

                                                    Webinar

                                                    Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                     
                                                      
                                                    • Desk Community Learning Series


                                                    • Meetups


                                                    • Ask the Experts


                                                    • Kbase


                                                    • Resources


                                                    • Glossary


                                                    • Desk Marketplace


                                                    • MVP Corner






                                                              Manage your brands on social media



                                                                    Zoho TeamInbox Resources



                                                                        Zoho CRM Plus Resources

                                                                          Zoho Books Resources


                                                                            Zoho Subscriptions Resources

                                                                              Zoho Projects Resources


                                                                                Zoho Sprints Resources


                                                                                  Qntrl Resources


                                                                                    Zoho Creator Resources



                                                                                        Zoho CRM Resources

                                                                                        • CRM Community Learning Series

                                                                                          CRM Community Learning Series


                                                                                        • Kaizen

                                                                                          Kaizen

                                                                                        • Functions

                                                                                          Functions

                                                                                        • Meetups

                                                                                          Meetups

                                                                                        • Kbase

                                                                                          Kbase

                                                                                        • Resources

                                                                                          Resources

                                                                                        • Digest

                                                                                          Digest

                                                                                        • CRM Marketplace

                                                                                          CRM Marketplace

                                                                                        • MVP Corner

                                                                                          MVP Corner






                                                                                            Design. Discuss. Deliver.

                                                                                            Create visually engaging stories with Zoho Show.

                                                                                            Get Started Now


                                                                                              Zoho Show Resources


                                                                                                Zoho Writer Writer

                                                                                                Get Started. Write Away!

                                                                                                Writer is a powerful online word processor, designed for collaborative work.

                                                                                                  Zoho CRM コンテンツ








                                                                                                    Nederlandse Hulpbronnen


                                                                                                        ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Kaizen #205 - Answering Your Questions | Managing Picklists and Enabling History Tracking via Zoho CRM APIs

                                                                                                                Hello everyone! Welcome back to another post in our Kaizen series. In this post, we will look at how you can manage picklist fields in Zoho CRM using APIs. This topic was raised as feedback to Kaizen #200, so we are taking it up here with more details.
                                                                                                              • Multiple Vendor SKUs

                                                                                                                One of the big concerns we have with ZOHO Inventory is lack of Vendor Skus like many other inventory software packages offer. Being able to have multiple vendor skus for the same product would be HUGE! It would populate the appropriate vendor Sku for
                                                                                                              • Internally created tickets

                                                                                                                Hi there When tickets are created internally on-behalf of customers - there is nothing to show that the ticket was created by an internal agent. This means, that it's easy for our agents to confuse tickets which were created by internal team members and
                                                                                                              • Automatically change website passwords

                                                                                                                Hi everyone, We just switched to a Professional package to also use the "Automatically change website passwords" function. But I cannot find anything about it, how to use it, anywhere. Does anyone know how I can use this function? Best, Caspar
                                                                                                              • Change Invoice Prices for an Effective Date

                                                                                                                Hi, It would be a really good feature to be able to change the prices on invoices/recurring invoices from an effective date in the event of price increases. For instance, I am in the process of increasing prices that will be effective from a specific
                                                                                                              • "Other Current Asset" accounts as "Paid Through" accounts in Expense

                                                                                                                It would be incredibly useful to be able to assign accounts of type Other Current Asset as Paid Through accounts in Expense. Currently, Other Current Liability are permitted as Paid Through Accounts. This makes sense, as Credit Cards are current liabilities.
                                                                                                              • Multi column open text questions that allows respondents to add rows for additional information

                                                                                                                I need to create a question that has 2 columns with open text, but I also need to allow respondents to click a "+" button, or something similar, so that they can add additional information if they choose to. I've tried using the Multiple Textboxes type
                                                                                                              • Bot Filtering & Apple Mail Privacy Protection Compliance in Zoho Campaigns

                                                                                                                Dear Campaigns Users, The wait is over! We’re excited to announce that the enhanced bot filtering feature is now live in Zoho Campaigns. This update brings greater accuracy to your email campaign reports by distinguishing real user engagement from automated
                                                                                                              • Découvrons les détails qui simplifient vos journées de travail avec Trident

                                                                                                                Nous nous installons dans des routines efficaces et rodées avec le temps. Chaque matin, nous ouvrons nos e-mails, passons aux messages, consultons notre agenda, puis attaquons nos tâches. Ce processus nous semble maîtrisé, mais est-il réellement optimisé
                                                                                                              • Issue with Purchase Rate Showing as “0” After Importing Items List

                                                                                                                Dear Zoho Books Support Team, Good day. I’m reaching out regarding an issue I’m facing while importing my items list into Zoho Books. Despite mapping all fields correctly and including the purchase price for each product in my Excel file, the Purchase
                                                                                                              • API for Task Entity in Zoho Books

                                                                                                                I’m working on automating task creation in Zoho Books via a custom button in the Bills Module. The goal is to create a task in the Tasks Module and assign it to the Finance Team, so they can track progress efficiently. While reviewing Zoho Books documentation,
                                                                                                              • create invoice in zoho books from the zoho forms

                                                                                                                Is there a native way to have create invoice in zoho books, when zoho form is completed?
                                                                                                              • Email undelivered

                                                                                                                GOod Day I am always receiving an uncategorized-bounce to my email. I am not sure why this is happening.
                                                                                                              • Add inventory_valuation_method to items endpooints

                                                                                                                To ensure consistent item creation it would be helpful to have the inventory_valuation_method (FIFO vs WAC) be able to be set at item creation or as an update (consistent with current behavior where it is not allowed for items with existing transactions)
                                                                                                              • Use Zoho to send sales receipts for Gocardless transactions

                                                                                                                I've been using gocardless for years and have d/d mandates set up on there. Each week we get bulk payments from customer d/d's. However, we need to send sales receipts to these customers. So I know I can sync mandates into Zoho, and then I can set up
                                                                                                              • Zoho - Gocardless sales receipts

                                                                                                                I've been using gocardless for years and have d/d mandates set up on there. Each week we get bulk payments from customer d/d's. However, we need to send sales receipts to these customers. So I know I can sync mandates into Zoho, and then I can set up
                                                                                                              • Introducing Rollup summary in Zoho CRM

                                                                                                                ------------------------------------------Moderated on 5th July'23---------------------------------------------- Rollup summary is now available for all organizations in all the DCs. Hello All, We hope you're well! We're here with an exciting update that
                                                                                                              • Introducing Connected Workflows in Zoho CRM for Everyone : Free Your Teams to Focus on What Matters

                                                                                                                Hello Everyone, We’re thrilled to introduce the next big evolution in Zoho CRM for Everyone -- Connected Workflows. This new feature builds on our commitment to deliver a CRM that’s truly inclusive, adaptable, and designed for consistent collaboration
                                                                                                              • Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

                                                                                                                Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to
                                                                                                              • Cooling-off Period Just Got Better: More Coverage, More Control

                                                                                                                We’ve enhanced the Cooling-off Period feature in Zoho Recruit to give you more control over repeat applications and referrals. This helps you maintain a cleaner, more efficient recruitment pipeline. With this enhancement, you can: Prevent duplicate candidate
                                                                                                              • Cliq iOS can't see shared screen

                                                                                                                Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards
                                                                                                              • Revenue Management: #7 Revenue Recongition in Construction & Real Estate Industry

                                                                                                                If you are in the construction or real estate business, you are used to long project timelines and progressive invoicing to keep up with your billing. But when does revenue get recognized? Will it happen when the contract gets signed? At different milestones
                                                                                                              • TikTok (and other social platform) Messages and comments of the past

                                                                                                                When I link a social channel, Zoho will show in "Inbox", "Messages" and "Contact" sections the interaction done in the past? (comment, messages...)
                                                                                                              • Email Integration - Zoho CRM - OAuth and IMAP

                                                                                                                Hello, We are attempting to integrate our Microsoft 365 email with Zoho CRM. We are using the documentation at Email Configuration for IMAP and POP3 (zoho.com) We use Microsoft 365 and per their recommendations (and requirements) for secure email we have
                                                                                                              • How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.

                                                                                                                How do I fix this? Unable to send message; Reason:554 5.1.8 Email Outgoing Blocked.
                                                                                                              • Restrict Employee mail deletion

                                                                                                                Dear Zoho, Is there a way where i can restrict my employees to delete any mails from their account
                                                                                                              • 554 5.1.8 Email Outgoing Blocked.

                                                                                                                Hi guys, I just singed up for mateusz.nowicki@zoho.com mail and I can't send any mails.. Why? Everytime I try to send something I got error like the one in the screenshot. Please, help me.
                                                                                                              • Zoho IP blocked by SpamHaus

                                                                                                                ERROR CODE :550 - 5.7.0 Your server IP address is in the SpamHaus SBL-XBL database, bye
                                                                                                              • File Upload in Creator's Subfrom

                                                                                                                Hello Sir/Madam, Here is a Problem......... Scenario: In CRM One Custom Module (Payments) have one File Upload Field now we have to Upload that File into Creator's Custom Form (Documents) have one Subform (Documents) in Document Upload Field using Deluge
                                                                                                              • Error AS101 when adding new email alias

                                                                                                                Hi, I am trying to add apple@(mydomain).com The error AS101 is shown while I try to add the alias.
                                                                                                              • Trigger workflow base on email clic

                                                                                                                Searching the help and forum, I see that there were workflow trigger rules based on email. But now, I can't find this type of trigger when I create a custom workflow. What I'm looking for would be to automate the sending of an email for a new prospect,
                                                                                                              • Bigin Form Acknowledgement

                                                                                                                How to troubleshoot and find out why form acknowledgement is not sending emails after form submission?
                                                                                                              • Option to Customize Career Site URL Without “/jobs/Careers”

                                                                                                                Dear Zoho Recruit Team, I hope you are doing well. We would like to request an enhancement to the Career Site URL structure in Zoho Recruit. In the old version of the career site, our URL was simply: 👉 https://jobs.domain.com However, after moving to
                                                                                                              • Zoho Mail POP & IMAP Server Details

                                                                                                                Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure
                                                                                                              • Ever since the new Android App udpates notifications are not working

                                                                                                                notifications are not working for the app is its closed I followed the tutuorial to the notificaction fixed and everythig seems to be right but notifications are not workig
                                                                                                              • Zoho Analytics & Zoho Desk - but not all desks

                                                                                                                I have several desks in our company and one of those is used by our HR department. I want to bring through the data to the shared Zoho Analytics workspace - except for the HR desk. Can this be excluded at data import stage ?
                                                                                                              • Incoming Emails Not Showing Up in Zoho Inbox

                                                                                                                Hi - I have my Zoho email account set up to forward a copy of all incoming emails to a secondary Gmail address, whilst retaining the original email in the Zoho inbox. However, all my incoming emails are currently not showing up in my Zoho inbox, so I'm
                                                                                                              • How to retrieve my following requests on this forum?

                                                                                                                Sorry, but I did not find the proper subforum for this question.
                                                                                                              • How to list emails in a folder, e.g. Inbox, on multiple pages when using Zoho mail webpage?

                                                                                                                Something as shown in the figure. There are totally 50 emails in Sent folder. If "Mail per page" equals 20, then the Sent folder is split into 3 pages. When I wander through Sent folder, I can just select a specific page to jump to. BTW, it seems that
                                                                                                              • Unable to Create Zoho Booking via the Book Appointment API

                                                                                                                Its giving the below error {     "response": {         "errormessage": "Error setting value for the variable:customer_details\n null",         "status": "Error"     } } Request: POST Url: https://www.zohoapis.in/bookings/v1/json/appointment attached Zoho-oauthtoken
                                                                                                              • Next Page