Incorrect VAT Treatment for Individuals purchasing a service
Hi there,
I am a service-based business, in that my customers are individuals who need to attend my clinic in London for the service they have purchased.
I am registered for UK VAT.
However, for an Individual (Customer type in ZHSubscriptions), if they enter an overseas address, it is currently not charging them VAT. This is incorrect treatment.
See
As my business is based in UK, and my customers need to attend in UK, my place of supply is UK, so it doesn't matter if they are visiting from Germany, or the USA, or Australia - they need to be charged UK VAT.
I have tried all the settings in Subscriptions - but nothing helps - it still doesn't charge non-UK customers VAT, even when they should be charged VAT - after all, isn't this why you've got the 'Customer Type': Business/Individual ?
Any help appreciated.
Cheers
Owen
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