Increase the Number of Appointment Reminders in Zoho Bookings
Dear Zoho Bookings Support Team,
We'd like to propose a feature enhancement related to appointment reminders within Zoho Bookings.
Current Functionality:
Zoho Bookings currently allows configuring a maximum of three reminders for upcoming appointments. These reminders can be set at specific intervals before the meeting, such as "Days Before," "Hours Before," or "Minutes Before."
Feature Request:
We propose increasing the number of appointment reminder options available within Zoho Bookings. This would allow for greater flexibility and customization in our communication with clients.
Benefits:
Having more reminder options would allow us to:
Implement a multi-layered reminder strategy: We could send reminders at different intervals leading up to the appointment, ensuring clients and agents receive timely notifications regardless of their preferred reminder timing.
Reduce missed appointments: By sending reminders at strategic points, we could potentially decrease the number of missed appointments and improve our booking success rate.
Example:
We could send a reminder 2 weeks before the appointment, another reminder one week before and then another one 24 hours beforehand, and a final reminder 30 minutes prior to the meeting time. This multi-layered approach would significantly increase the likelihood of clients remembering their appointments.
Conclusion:
Expanding the number of available appointment reminders would empower us to create a more comprehensive communication strategy and enhance the overall appointment management experience for both ourselves and our clients.
Thank you for considering this feature request. We believe this would be a valuable improvement for many Zoho Bookings users.
Sincerely,
Ram
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Topic Participants
Ram Freedman
Akshara Amarnath
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