Integration with gmail.

Integration with gmail.

We have a google apps business account and I am wanting to sync customer / lead emails between our gmail and Zoho CRM.  I have read the help manual, but this seems to be saying that I have to have a Zoho Mail account.  However, this youtube video https://youtu.be/AGjOZMVpvHY appears to say that all I need is the google app's Zoho CRM app (from google market place).

I am trialling Zoho (and think I am past my initial 15 days), so maybe this is the problem, as nothing seems to have happened.

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