/sendReply API Endpoint -> Internal Server Error

/sendReply API Endpoint -> Internal Server Error

Hello there,

I would like to send an email reply via deluge, but I get an unspecific error message all the time:

{"errorCode":"INTERNAL_SERVER_ERROR","message":"An internal server error occurred while performing this operation."}


Sample code snippet:
  1. params = Map();
  2. params.put("content", "TEST");
  3. params.put("contentType", "html");
  4. sendReply = invokeurl
  5. [
  6.     url :"https://support.zoho.eu/api/v1/tickets/" + ticketId + "/sendReply"
  7.     type :POST
  8.     parameters: params.toString()
  9.     connection: "conection_name"
    ];

I would be very happy about any help!



Regards,
Sven




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