Kaizen #17 - PHP SDK

Kaizen #17 - PHP SDK

Hello everyone!
Welcome to yet another post in the Kaizen series.
This week, we are going to discuss the PHP SDK.

PHP Software Development Kit

PHP SDK allows you to create client PHP applications that can be integrated with Zoho CRM effortlessly. It serves as a wrapper for the REST APIs, thus making it easier to use the services of Zoho CRM.

Here is a sample of how the PHP SDK acts as a middleware between Zoho CRM and Client PHP Application.



What can you do with the PHP SDK?
  • You can use the PHP SDK to exchange data between Zoho CRM and the client PHP application. 
  • Authenticate your application easily every time you sync data between Zoho CRM and the client PHP application, as the SDK takes care of generating the access/refresh tokens automatically. 

Installing the PHP SDK
You can install the PHP SDK for Zoho CRM through the Composer—a dependency manager for PHP applications. 

The pre-requisites for the client PHP application, before you start using the PHP SDK are:
  • The client app must have PHP 5.6 or above with a curl extension.
  • The client app must have the PHP SDK installed through Composer. 
  • The ZCRMRestClient::initialize($configuration) function must be called once while starting the client app. It contains the configuration details as key-value pairs.

PHP SDK and the PHP client application
  1. Include the following line to your client application (wherever you intend to use the PHP SDK) to access all the functionalities of the PHP SDK.

    require ‘vendor/autoload.php’
  2. Include the namespaces of the class in the "use" statement. For instance, if you use the ZCRMRestclient class, you must add the following.

    use zcrmsdk\crm\setup\restclient\ZCRMRestClient;

How to start using the PHP SDK?
  • Step-1: Prerequisite: Register your application
  • Step-2: Install the PHP SDK
  • Step-3: Authenticate the client application
  • Step-4: Knowledge Base: Token Persistence
  • Step-5: Initialization
Step-1: Prerequisite: Register your application

All the Zoho CRM APIs are authenticated by the OAuth2.0 standards. It is mandatory to authenticate the client application with Zoho.

2. Click ADD CLIENT.


3. Choose a client type. For instance, Self Client.



4. Choose the Client Type, and click CREATE. 


In the case of a web-based client, you need to specify the Client Name, Homepage URL and redirect URIs. 


5. Once you successfully register your self-client, you will receive a Client ID and Client Secret.


Step-2: Install the PHP SDK

Installing Composer 
As discussed earlier, you can install the PHP SDK through the Composer. To install the composer:

Operating System
Procedure
Mac/Linux
Run the following command in your terminal: curl -sS https://getcomposer.org/doc/00-intro.md#installation-linux-unix-osx
Windows
Click here to download the .exe file and install composer.

Installing the PHP SDK through the Composer
  1. Navigate to the workspace of your client app.
  2. Run the following command in the workspace of your client app.

    composer require zohocrm/php-sdk

  3. Once you run this command, the system installs the PHP SDK and creates a package named vendor in the workspace of your client app.


Step-3: Authenticate the client application

You must authenticate the client PHP application before it can use the PHP SDK. To authenticate the client PHP application, pass the configuration associative array to the initialization process.

  1. Create $configuration associative array. It must contain the authentication credentials required.
  2. The configuration associative array must then be passed using the ZCRMRestClient::initialize($configuration); function.
Configuration associative array

You must add the configuration values to the PHP associative array (key-value pair) and pass it as an argument to the ZCRMRestclient::initialize($configuration); function. Below is the list of keys that are to be in the associative array.


Key
Description
client_id, client_secret
mandatory
You can get these details after registering your client.
redirect_uri
mandatory for a web based client
The redirect URI of your web-based PHP client application.
currentUserEmail
mandatory
It is the email ID of the current user. You can set it in two ways:
a. Through the currentUserEmail key in the configuration associative array (or)
b. Through the ZCRMRestClient::setCurrentUserEmailId({user_email_id}) line in the code.
fileUploadUrl
Mandatory when using the Bulk Write API
The value for this key must be https://content.zohoapis.com
applicationLogFilePath
optional
The SDK automatically creates a file to store the log information. The absolute file path of the folder in which the system must create the log file must be specified. The default file name is the ZCRMClientLibrary.log. If not specified, the system creates the file inside the project.
sandbox
optional
Represents whether to make API calls from the sandbox account.
true: Make the API calls from the sandbox account.
false: Do not make the API calls from the sandbox account. This is the default value.
apiBaseUrl
optional
Represents the URL to make API calls. It denotes the domain of the user. The possible values are:
www.zohoapis.com (default)
www.zohoapis.eu
www.zohoapis.com.cn

apiVersion
optional
Represents the API version. Specify the value as v2 (default).
access_type
optional
Specify the value as offline
There is no support for Online OAuth client in PHP SDK as of now.
accounts_url
optional
persistence_handler_class
optional
The implementation of ZohoOAuthPersistenceInterface
token_persistence_path
optional
The absolute path to the folder that contains zcrm_oauthtokens.txt file. This key is mandatory if you want to use file persistence. If you include this key, this method takes precedence over other persistence methods. 
persistence_handler_class_name
optional
The name of the custom class for persistence. This key is available only in PHP SDK 2.0.7 and above versions.
db_port
optional
You can specify this key if you want to use DB persistence. 
The default value is 3306.
db_username, db_password
optional
Specify the username and password of your database. The default value for db_username is root.
host_address
optional
The address of the machine in which the MySQL server is running. The default value is 'localhost'. This key is available only in PHP SDK 2.0.7 and above versions. 


Sample containing the mandatory keys alone:

$configuration=array("client_id"=>"1000.xxxxxxxxxxx"","client_secret"=>"831bxxxxxxxxxxxx","redirect_uri"=>"","currentUserEmail"=>"patricia@zylker.com"); 
ZCRMRestClient::initialize($configuration);

Sample containing all the keys:

$configuration=array("client_id"=>"1000.xxxxxxxxxxx",
            "client_secret"=>"831bxxxxxxxxxxxx",
            "redirect_uri"=>"redirect_uri",
            "currentUserEmail"=>"patricia@zylker.com",
            "applicationLogFilePath"=>"absolute/path/to/folder",
       "sandbox"=>"false","apiBaseUrl"=>"www.zohoapis.com",
            "apiVersion"=>"v2","access_type"=>"offline",
            "accounts_url"=>"https://accounts.zoho.com",
            "persistence_handler_class"=>"absolute/file/path/to/persistence/implementation",
            "token_persistence_path"=>"absolute/path/to/folder/zcrm_oauthtokens.txt", //should not contain "zcrm_oauthtokens.txt"
            "persistence_handler_class_name"=>"Persistence_class_name",
            "fileUploadUrl"=>"https://content.zohoapis.com"); 
ZCRMRestClient::initialize($configuration);


Step-4: Token Persistence

Your application should retain tokens (grant, access, refresh tokens) to automate the process of data-sync between your PHP application and Zoho CRM.

You can persist tokens in your application in three ways:

  • a. Using a Database
  • b. Using a File
  • c. Custom Persistence

a. Using a Database

If you prefer using database persistence, you can use the MySQL. 

Prerequisites while using the database persistence

  • The name of the database must be zohooauth.
  • There must be a table oauthtokens with columns
    a. useridentifier (varchar(100))
    accesstoken (varchar(100))
    refreshtoken (varchar(100))
    expirytime (bigint)
b. Using a File

This type of persistence uses a file to read and write OAuth tokens. The file persists the token of a single user. So, it is best used for the 'self-client' type of authentication since it involves only one user.  If you prefer using the file persistence, you must create an empty file in the local drive named zcrm_oauthtokens.txt. Further, set the file path in the token_persistence_path, of the $configuration associative array. Do not include "zcrm_oauthtokens.txt" in the path.

For example, if the file is in a folder named "TokenStorage", then

token_persistence_path="{path/to/TokenStorage}"


c. Custom Persistence

From the PHP SDK version 2.0.0, you can have your own implementation of persistence. 
You must mention the name of the persistence class in the persistence_handler_class_name key of configuration associative array. Provide the file path of the PHP file that implements the custom persistence, in the persistence_handler_class key of the configuration associative array. The class must implement the ZohoOAuthPersistenceInterface.

You must write an implementation of the inbuilt ZohoPersistenceHandler interface, with the following methods:
  • getOAuthTokens($userEmailId)—invoked to fetch the saved tokens. This method should return ZohoOAuthTokens object for the library to process it.
  • saveOAuthData(ZohoOAuthTokens tokens)—invoked to store the tokens.
  • deleteOAuthTokens($userEmailId)— invoked to delete the tokens.

Step-5: Initialization

Once you define the OAuth configuration, you can initialize the PHP client application.
You need to generate the tokens (grant/access/refresh) to run the app.

Generating the tokens

As the V2 Zoho CRM APIs follow the OAuth2.0 protocol, it is mandatory to authorize the OAuth2.0 app before using the SDK functions with an access token.
You can generate an access token from a grant token.
You can generate the grant token in two ways based on the type of client.

For Self Client Applications
  1. Log in to Zoho and go to Zoho Developer Console.
  2. Select your Self Client.
  3. Provide the necessary scopes separated by commas, along with the scope aaaserver.profile.READ
  4. Select the Time Duration from the drop-down. This is the time the grant token is valid for.
  5. Provide a description for the scopes. Click GENERATE.
  6. Copy the grant token.
For Web-based Applications

It is the responsibility of your client app to generate the grant token for the users trying to login.
Your application's UI must have the Login with Zoho option to open the grant token URL of Zoho, which would prompt for the user's OAuth2.0 authorization.
Upon the successful login of the user, the grant token will be sent as a parameter to your registered redirect URL.

Generating an access token from the grant token

Use the below code snippet in your main class.

$configuration =array("client_id"=>"1000.xxxxxxxxxxx","client_secret"=>"831bxxxxxxxxxxxx","redirect_uri"=>"","currentUserEmail"=>"patricia@zylker.com");
ZCRMRestClient::initialize($configuration);
$oAuthClient = ZohoOAuth::getClientInstance();
$grantToken = "paste_the_self_authorized_grant_token_here";
$oAuthTokens = $oAuthClient->generateAccessToken($grantToken);

Note
  • The code snippet to generate the access token from the grant token is valid only once per grant token. If the grant token expires before you generate the access token, you must generate a new grant token only.
  • Generating access and refresh tokens is a one-time process. After the tokens are generated for the first time, the SDK persists them based on the keys defined in the configuration dictionary, and refreshes the access token as and when required.

App Startup

Invoke the following line of code every time you start your client app.

$configuration =array("client_id"=>"1000.xxxxxxxxxxx","client_secret"=>"831bxxxxxxxxxxxx","redirect_uri"=>"","currentUserEmail"=>"patricia@zylker.com");
ZCRMRestClient::initialize($configuration);


Sample SDK Code

The following image shows the sample SDK code to create a new record. The downloadable sample code is attached.



For more sample codes, refer to our SDK guide.

We hope you found this post useful. Keep a tab on this series for more exciting topics!

Reach out to us at support@zohocrm.com if you have any questions, or let us know in the comment section.

We will meet you next week with another useful topic. 

Cheers!


    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Kaizen #217 - Actions APIs : Tasks

                                                              Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                            • Kaizen #216 - Actions APIs : Email Notifications

                                                              Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
                                                            • Kaizen #152 - Client Script Support for the new Canvas Record Forms

                                                              Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
                                                            • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

                                                              Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.
                                                            • Kaizen #210 - Answering your Questions | Event Management System using ZDK CLI

                                                              Hello Everyone, Welcome back to yet another post in the Kaizen Series! As you already may know, for the Kaizen #200 milestone, we asked for your feedback and many of you suggested topics for us to discuss. We have been writing on these topics over the


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Announcing Multi-language Support in Zoho FSM

                                                                                                                Zoho FSM now speaks your language. The much-awaited multi-language support is now available in Zoho FSM. The following languages are supported in Zoho FSM: Dutch (Nederlands) English - United Kingdom English - United States French (français) French -
                                                                                                              • Creating multiple CRM leads from a Zoho Forms subform

                                                                                                                Hi all, We have a heavily used intake form that is used for new leads as a part of our intake. There is a subform that allows the lead to add additional team members, their titles and other basic info. That form submission creates a new Lead and the subform
                                                                                                              • Free webinar! Build smarter apps with Zoho Sign and Zoho Creator

                                                                                                                Hello, Bring the power of digital signatures to the apps you build in Zoho Creator! Connect Zoho Sign as a microservice and enable seamless e-signature workflows in your applications. This integration allows you to automate signing tasks using Deluge.
                                                                                                              • Restrict Addresses in Zoho Forms?

                                                                                                                In the address field, is there a way to restrict the addresses that auto populate (via Zoho Maps or Google Maps) to a specific state (I know it's possible with the country). Additionally, how often does the address in Zoho Maps get updated? Certain addresses
                                                                                                              • Weekly Tips: Secure your attachment downloads with Zoho Mail

                                                                                                                Safety is one of our main concerns, whether it’s about device security or online protection. We use tools like fingerprint scanners, facial recognition, and two-factor authentication to keep our devices and email accounts secure. We use methods like OTP
                                                                                                              • Resume Harvester: New Enhancements for Faster Sourcing

                                                                                                                We’re excited to share a set of enhancements to Resume Harvester that make sourcing faster and more flexible. These updates help you cut down on repetitive steps, manage auto searches more efficiently, and review candidate profiles with ease. Why we built
                                                                                                              • Looking for best practices to import data from SAP Business One (on-prem) into Zoho Analytics via Zoho DataPrep / Databridge — daily automated schedule

                                                                                                                Hi all, I’m using SAP Business One on-prem (SQL Server / or HANA — depending on DB backend) as our ERP. I want to build a pipeline that, every morning at 9:00 AM IST: pulls transactional data (invoices, customers, products, stock, etc.) from SAP B1, loads
                                                                                                              • Zoho One Unified Portal - Applications

                                                                                                                Hello, It is great to see the work on the New Unified Customer Portal. Thanks for that. The number of applications is limited though. It is now only around the Zoho Books ecosystem (Books, Expense...) and Zoho Social. = Are other applications planned
                                                                                                              • Marketing Tip #10: Start a customer loyalty program

                                                                                                                Winning a new customer is great, but keeping them coming back is even better. A loyalty program rewards repeat buyers with points, giving them more reasons to shop again. Over time, this builds trust and long-term relationships. Try this today: Set up
                                                                                                              • Zia Actions: AI-powered Workflow Automation for Faster and Smarter Execution

                                                                                                                Hello everyone, Updated on 12th Dec 2025 Zia actions for Workflow is available for Enterprise edition ONLY. These features are currently available in the following DCs: US, CA, EU, IN, and AU Email Auto reply and Content Generation are available as Early
                                                                                                              • Do Individual Forums within Categories, in Desk Community, Produce Their Own RSS Feed?

                                                                                                                Do Individual Forums within Categories, in Desk Community, Produce Their Own RSS Feed? If not, can anyone share a work-around that could help me get an RSS feed for individual category forums?
                                                                                                              • Change Last Name to not required in Leads

                                                                                                                I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for
                                                                                                              • Resend Client Portal Invitation + View Email Delivery Status

                                                                                                                Hi Zoho Team, We hope you are doing well. We would like to request two important enhancements related to the Zoho Creator Client Portal invitation process. At the moment, when we add a user to the Client Portal, Zoho Creator automatically sends an invitation
                                                                                                              • Get user last login

                                                                                                                1. Is there a way to programmatically get the last user login to trigger certain workflows? 2. Is there a way to programmatically access the custom fields on a user's account?
                                                                                                              • Seeking Zoho Creator Expert (Delivery Management App / Logistics Ops) — Built & Deployed Before

                                                                                                                Hi everyone, We’re building a Delivery Management App (focused on delivery operations for now) using Zoho Creator. We’re looking for a Zoho Creator expert who has already developed and deployed a similar delivery/workflow system and can assist us with
                                                                                                              • Automating Employee Birthday Notifications in Zoho Cliq

                                                                                                                Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
                                                                                                              • Copy paste from word document deletes random spaces

                                                                                                                Hello Dear Zoho Team, When copying from a word document into Notebook, often I face a problem of the program deleting random spaces between words, the document become terribly faulty, eventhough it is perfect in its original source document (and without
                                                                                                              • Adding Multiple Files to a Zoho Vault Entry

                                                                                                                There is a old blog post talking about adding multiple file attachments to one Zoho Vault Secret: https://www.zoho.com/blog/vault/introducing-new-features-in-zoho-vault-powerful-password-sharing-wider-storing.html Is that still possible, I can see how
                                                                                                              • FNB South Africa Bank Feed

                                                                                                                I should've thought this wouldn't work. As suspect, Zoho claims to be able to pull bank feeds from First National Bank (South Africa), but fails everytime. I suppose Xero (or even Sage One) is the way to go? If they (miraculously) get it to work again,
                                                                                                              • Dropshipping Address - Does Not Show on Invoice Correctly

                                                                                                                When a dropshipping address is used for a customer, the correct ship-to address does not seem to show on the Invoice. It shows correctly on the Sales Order, Shipment Order, and Package, just not the Invoice. This is a problem, because the company being
                                                                                                              • Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module

                                                                                                                Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,
                                                                                                              • Zoho Invoice Customer Login Portal

                                                                                                                Are there any plans for a customer portal to Zoho Invoice, ala Freshbooks?  I would like customers that I invoice to be able to login to review invoices and invoice history.  I have not switched from Freshbooks for this very reason.
                                                                                                              • the custom domain forwards by default to the old career site / how to switch it off??

                                                                                                                dear friends, how to switch off the old version of the career site?? The set up custom domain forwards directly to the old site, so that I cant publish it... Any ideas? Thank you! KR, Victoria
                                                                                                              • Preserve Ticket Issue Mapping When Migrating from Jira to Zoho Projects

                                                                                                                Hello Zoho Projects Team, We hope you are doing well. We are currently exploring a full migration from Jira to Zoho Projects, and we identified a critical limitation during the migration process involving Zoho Desk integration. Current Situation: We use
                                                                                                              • Hotmail is STILL blocking the zoho mail IP

                                                                                                                Greetings, as I already mentioned in my last message, my Zoho IP has been blocked by Hotmail for more than 15 days. Although someone said that the issue was "solved," it still isn't, and this amount of time seems neither normal for a "serious" company,
                                                                                                              • Recording Shopify/Amazon fees in Zoho Books - Zoho Inventory

                                                                                                                We are currently flushing out the connections between Shopify/Amazon and Zoho Inventory. For other users of Zoho Books - Zoho Inventory, where and at what point do you record the merchant fees associated with theses channels? I have gotten mixed responses
                                                                                                              • Pre-fill webforms in Recruit

                                                                                                                I don't want to use the career site portal (as I have my own already), but I would like to direct users to the application forms for each role, from my website job pages. Is there a way to pre-fill fields in Recruit application forms, so that I only have
                                                                                                              • This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

                                                                                                                Hello, Just signed up to ZOHO on a friend's recommendation. Got the TXT part (verified my domain), but whenever I try to add ANY user, I get the error: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details I have emailed as well and writing here as well because when I searched, I saw many people faced the same issue and instead of email, they got a faster response here. My domain is: raisingreaderspk . com Hope this can be resolved.  Thank you
                                                                                                              • Client Portal ZOHO ONE

                                                                                                                Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would
                                                                                                              • Function #8: Add additional charges to invoices

                                                                                                                Here goes one of the highly sought-after custom functions in Zoho Books. If you find yourself needing to apply additional charges to customers on their invoices (say credit card surcharges, or fuel charges applicable to customers from a certain region,
                                                                                                              • Taxes Payable Adjustment

                                                                                                                I am from Canada and I need to make an adjustment to my Taxes Payable (HST) account.  Basically I need to take a portion of the amount within Taxes Payable and expense that portion to another account.  The adjusting entry would like like the following:
                                                                                                              • ASAP Widget Not showing "My Tickets"ed

                                                                                                                Hello Team, I have created a ZOHO ASAP Widget and embedded to my portal app.clearvuiq.com , widget renders ok and I can open tickets from widget. However I want my opened tickets to be visible in the widget. How can I achieve that?
                                                                                                              • Bug Causing Major Sync & SO Access Failures in Zoho POS

                                                                                                                We are experiencing critical and recurring issues in Zoho POS that all trace back to role-permission handling defects in the latest POS app version. These issues directly affect syncing, login ability, and Sales Order access for role-restricted users
                                                                                                              • Add Zoho Forms to Zoho CRM Plus bundle

                                                                                                                Great Zoho apps like CRM and Desk have very limited form builders when it comes to form and field rules, design, integration and deployment options. Many of my clients who use Zoho CRM Plus often hit limitations with the built in forms in CRM or Desk and are then disappointed to hear that they have to additionally pay for Zoho Forms to get all these great forms functionalities. Please consider adding Zoho Forms in the Zoho CRM Plus bundle. Best regards, Mladen Svraka Zoho Certified Consultant and
                                                                                                              • How to view CRM Sales Orders in Desk

                                                                                                                What's the usual way to view all CRM sales orders linked to a contact, when viewing a ticket in Desk? I don't want to have to open a new tab to see the order in CRM. And the Desk CRM sidebar doesn't seem to be configurable. Would I have to use an extension
                                                                                                              • Kaizen #219: Actions API - Webhooks APIs - Part 1

                                                                                                                Hello all!! Welcome back to a fresh Kaizen week. In the previous weeks, we covered Workflow Rules APIs, Actions APIs - Email Notification APIs, Tasks Update API, and Field Update API. This week, we will continue with another Actions API - Webhooks API
                                                                                                              • Zoho Books Extension: What Happens If Custom Fields Already Exist?

                                                                                                                When developing Zoho Books extensions, what happens if the target Zoho Books organization already has a custom field with the same API name as one defined in the extension? I’m asking because we originally created an on-Books version of this functionality,
                                                                                                              • Zoho Books Extension: What Happens If Custom Fields Already Exist?

                                                                                                                When developing Zoho Books extensions, what happens if the target Zoho Books organization already has a custom field with the same API name as one defined in the extension? I’m asking because we originally created an on-Books version of this functionality,
                                                                                                              • Pricing Strategies: #3 Services never Stop with just Plans

                                                                                                                "Hey, while you're here, could you also take a look at the vegetable patch?" Aaron hears that line almost every week. He runs a small gardening service, the kind where customers subscribe to a simple monthly plan that includes basic maintenance, mowing,
                                                                                                              • Cropping Photos for Zoho Sites

                                                                                                                Hi, I'm wondering if there is a built in crop tool for zoho sites for my photos so I can crop them and see what the crop looks like on the site?
                                                                                                              • Next Page