Kaizen #53 - Sales Orders #API

Kaizen #53 - Sales Orders #API

Hello everyone!
Welcome back to another week of Kaizen.
In this post, we will discuss inserting, updating, and deleting a Sales Order via an API.

What is a Sales Order?
A Sales Order is a document sent to your customers to confirm the items and prices of a sale. It is usually created after a quote is accepted by your customers, and your items are ready to be shipped or delivered to them.

Getting a Sales Order
Use the Get Records API to get the record(s) from the Sales Order module.

Request URL: {api-domain}/crm/v2/Sales_Orders (or)
                        {api-domain}/crm/v2/Sales_Orders/ {record_id}
Request Method: GET

Sample Response



Creating a Sales Order
Use the Insert Records API to insert a record in the Sales Order module.

Request URL: {api-domain}/crm/v2/Sales_Orders
Request Method: POST

Sample Input

{
    "data": [
        {
            "Account_Name": {
                "id": "3652397000000624046"
            },
            "Subject": "SO Kaizen 53",
            "Product_Details": [
                {
                    "product": {
                        "id": "3652397000000416001"
                    },
                    "quantity": 10,
                    "Discount": 20,
                    "Unit Price": 1000,
                    "line_tax": [
                        {
                            "percentage": 10,
                            "name": "Sales Tax"
                        },
                        {
                            "percentage": 1,
                            "name": "VAT"
                        }
                    ]
                }
            ]
        }
    ]
}

Request JSON

Key 
Description
Account_Name
Mandatory, JSON object
The record ID of the account you want to associate the sales order with. Use the Get Records API to fetch the Account_Name.
Subject
Mandatory, string
The subject line of your sales order.
Product_Details
Mandatory, JSON array
An array of details of the product you want to generate the sales order for. For more details on the keys inside this array, refer to our post on Handling product line items in the inventory modules.
Owner
Optional, JSON object
The record ID of the owner you want to assign this sales order record to. Use the Get Users API to fetch the owner's details.
Deal_Name
Optional, JSON object
The record ID of the deal you want to associate with this sales order. Use the Get Records API to fetch the Deal_Name.
Quote_Name
Optional, JSON object
The record ID of the quote that is associated with the sales order.
Contact_Name
Optional, JSON object
The record ID of the contact you want to associate with the sales order. Use the Get Records API to fetch the Contact_Name.
Discount
Optional, integer
The discount you want to offer on the sales order.
Description
Optional, string
A description of the sales order.
Customer_No
Optional, string
The customer number that you are generating the sales order for. This is for your own internal reference.
Tax
Optional, integer
The tax you want to apply for the sales order (this is different from the tax inside the product details section, which pertains to the taxes levied on that product).
Carrier
Optional, string
The name of the carrier that will ship the sales order. You can get the possible values through the Fields Metadata API.
Sales_Commission
Optional, integer
The commission that is applicable for the sale.
Due_Date
Optional, string
The date in the yyyy-mm-dd format on which the sales order is due.
Adjustment
Optional, integer
The adjustment in the sale, if any, that is added to the grand total of that product.
Terms_and_Conditions
Optional, string
The terms and conditions of the sales order, if any.
Excise_Duty
Optional, integer
The excise duty levied on the sale of the product, if any.
$line_tax
Optional, JSON array
The tax that you want to apply to the Sub Total of the line items while generating the sales order. For more details,  refer to Handling product line items in the inventory modules.
Status
Optional, string
The status of the sales order. You can get the possible values through the Fields Metadata API.

Apart from the above keys, you can also specify the keys about the billing and shipping details. Go to Setup > Developer Space > APIs > API Names > Sales Orders to know the API names of these fields. You can also use the Fields Metadata API.

Sample Response



Note
  • You can insert a maximum of 100 sales orders in an API call.
  • You can associate up to 200 products with a sales order. Add a JSON object for each product in the Product_Details section.

Updating a Sales Order
Use the Update Records API to update the record(s) in the Sales Order module.

Request URL: {api-domain}/crm/v2/Sales_Orders/record_id (or)
{api-domain}/crm/v2/Sales_Orders (with record IDs in the input body)
Request Method: PUT

Sample Input
In this example, we have updated the product associated with the sales order.



Sample Response



Note
  • You can update a maximum of 100 sales orders in an API call. 
  • When you update multiple sales orders in a single call, pass the record ID of each sales order in the JSON object under the root key "data". Example:
    {
        "data": [
            {
    "id":"3652397000002791035",
            },
            {
    "id":"3652397000002791004",
            }
        ]
    }

Deleting a Sales Order
Use the Delete Records API to delete the record(s) in the Sales Order module.

Request URL: {api-domain}/crm/v2/Sales_Orders/{record_id} (or)
                         {api-domain}/crm/v2/Sales_Orders?ids=record_id1,record_id2
Request Method: DELETE

Sample Response



Note
You can delete a maximum of 100 sales orders in a single API call.


We hope you found this post useful. Let us know your questions and feedback in the comments section, or write to us at support@zohocrm.com.

Cheers!





    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Kaizen #222 - Client Script Support for Notes Related List

                                                              Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
                                                            • Kaizen #217 - Actions APIs : Tasks

                                                              Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                            • Kaizen #216 - Actions APIs : Email Notifications

                                                              Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
                                                            • Kaizen #152 - Client Script Support for the new Canvas Record Forms

                                                              Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
                                                            • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

                                                              Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • To print Multiple delivery notes in batches

                                                                                                                In Zoho Books, we can print a Delivery Note from an Invoice using the Print Delivery Note option, but it is non-editable and always prints all line items from the invoice. Our requirement is to deliver invoiced items in batches and print delivery notes
                                                                                                              • Add Full-Screen Viewing for Quartz Recordings in the Client Interface

                                                                                                                Hi Zoho Team, We would like to request an enhancement to the Zoho Quartz client interface when viewing submitted recordings. Current Limitation: When viewing a Quartz recording from the client (user) interface, there is currently no option to switch the
                                                                                                              • 2025 Recap: A Year to Remember | Zoho Inventory

                                                                                                              • Important Update : Pipedrive deprecated fields no longer supported in Zoho Analytics

                                                                                                                Dear Pipedrive users, We would like to inform you about a recent update related to your Pipedrive integration with Zoho Analytics. The Pipedrive team has deprecated certain fields from their application. You can find more details in the official Pipedrive
                                                                                                              • Product Updates in Zoho Workplace applications | November 2025

                                                                                                                Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert
                                                                                                              • Right-Click Pipeline to Open in New Tab

                                                                                                                Please add the ability to right-click on a pipeline to open it in a new tab
                                                                                                              • Adjusting Physical Inventory

                                                                                                                Not getting very far with support on this one, they say they are going to fix it but nothings happened since November. Please give this a thumbs up if you would like to see this feature or comment if you have some insight. Use Case: Inventory set to be
                                                                                                              • How to install Widget in inventory module

                                                                                                                Hi, I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?
                                                                                                              • Deluge date time issue

                                                                                                                The deluge function info zoho.currentdate.toString("MMM/YYYY") returns Dec 2026 instead of 2025
                                                                                                              • Sending automated messages that appear in the ticket's conversation thread

                                                                                                                Good morning, esteemed Zoho Desk community, warm greetings Today I am here to raise the following problem, seeking a solution that I can implement: I need to implement an automation that allows me to send reminder messages to customers when I am waiting
                                                                                                              • Issue with Zoho Creator Form Full-Screen View in CRM Related List Integration

                                                                                                                Hi Team, We have created a custom application in Zoho Creator and integrated it into Zoho CRM as a related list under the Vendor module, which we have renamed as Consignors. Within the Creator application, there is a form named “Pickup Request.” Inside
                                                                                                              • Set connection link name from variable in invokeurl

                                                                                                                Hi, guys. How to set in parameter "connection" a variable, instead of a string. connectionLinkName = manager.get('connectionLinkName').toString(); response = invokeurl [ url :"https://www.googleapis.com/calendar/v3/freeBusy" type :POST parameters:requestParams.toString()
                                                                                                              • sync views to sheet

                                                                                                                Im looking to sync my views aka reports in analytics to zoho sheets, when data is updated in analytics it also should be updated in sheets, till now zoho sheets only offer raw data connection and it is not enough as these reports are difficult to re-do
                                                                                                              • How to update the Status in a custom module?

                                                                                                                Hi, I have a custom module "cm_payment_registry" in Billing, I am trying to change the status which is "Draft" with: array = {"custom_status":"Approved"}; zoho.billing.update("cm_payment_registry",organization.get("organization_id"), XXXXXXXXXXXXXX, array,"connectionname");
                                                                                                              • how to add email to existing organization i w

                                                                                                                I am already registered my organization and i have an email id. I need one more email id but i can't find anywhere .i want the cheapest email id . how to add ?
                                                                                                              • is it possible to add more than one Whatsapp Phone Number to be integrated to Zoho CRM?

                                                                                                                so I have successfully added one Whatsapp number like this from this User Interface it seems I can't add a new Whatsapp Number. I need to add a new Whatsapp Number so I can control the lead assignment if a chat sent to Whatsapp Phone Number 1 then assign
                                                                                                              • Replace Zoho Invoice with QuickBooks

                                                                                                                We are implementing Zoho FSM for a cleaning business in the US with 50+ field workers. This business has been using Quickbooks for accounting for decades and will not migrate to Zoho Books. A major issue in the integration is the US sales tax calculation.
                                                                                                              • Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?

                                                                                                                We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?
                                                                                                              • 2025 Highlights: A Year of Steady Progress and Significant Developments

                                                                                                                As we come to the end of 2025, let's take a moment to reflect on the significant progress and developments we've made to improve your travel and expense management. In the Spotlight Introducing Online Booking (US edition only - Early access) Enable online
                                                                                                              • Hide/Show Subform Fields On User Input

                                                                                                                Hello, Are there any future updates in Hide/Show Subform Fields "On User Input"?
                                                                                                              • Zoho Sheet for Desktop

                                                                                                                Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
                                                                                                              • e-mail bloqueado

                                                                                                                Estou com meu e-mail lucas@peplus.me bloqueado, preciso desbloquear para retorno de usos em minhas atividades.
                                                                                                              • ¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes?

                                                                                                                ¿Cómo puedo configurar las contraseñas creadas bajo una directiva para que nunca caduquen y no aparezcan como caducadas en los informes? La razón por la cual contraseña estas no deben caducar es porque su actualización depende de mi cliente y no de mí.
                                                                                                              • Function #42: Show the actual rate of items on invoices

                                                                                                                Hello everyone, and welcome back to our series! In Zoho Books, you have the ability to create Price Lists, wherein you can mark up and mark down the item rates by a specific percentage or set custom rates. Generally, when you apply a price list to an
                                                                                                              • Ability to Set Text Direction for Individual Cells in Zoho Sheet

                                                                                                                Dear Zoho Sheet Team, We hope you are doing well. We would like to request an enhancement in Zoho Sheet that allows users to set the text direction (right-to-left or left-to-right) for individual cells, similar to what is available in Google Sheets. Use
                                                                                                              • New in CRM: Dynamic filters for lookup fields

                                                                                                                Last modified on Oct 28, 2024: This feature was initially available only through Early Access upon request. It is now available to all users across all data centers, except for the IN DC. Users in the IN DC can temporarily request access using this form
                                                                                                              • Warehouse fast processing

                                                                                                                Hey guys, would anyone be interested in something like the attached image ? If there's any interest I'd be willing to develop it further for others to use, it's much faster than using Zohos native solutions, it can part pack, pack in full, part ship,
                                                                                                              • Can't change form's original name in URL

                                                                                                                Hi all, I have been duplicating + editing forms for jobs regarding the same department to maintain formatting + styling. The issue I've not run into is because I've duplicated it from an existing form, the URL doesn't seem to want to update with the new
                                                                                                              • Start/Stop Timmer in Chrome Extension

                                                                                                                The chrome extension is great and allows you to do allot however one of the most common things employees working on projects need to do is track their time. Having an easy start/stop timer to track time would be great.
                                                                                                              • Invalid collection string

                                                                                                                I haven't changed anything in one of my functions. I'm trying to run it manually and suddenly "Invalid collection string" appears. My code has 6 lines and the error says that the error is on 7th line. Why? What does this error mean? Nothing has been changed
                                                                                                              • Zoho Directory 2025: New Features | Security Enhancements | Enriched UI

                                                                                                                Hello everyone, Greetings from the Zoho Directory team! 2025 has been a highly successful year for Zoho Directory. We are delighted to introduce a fresh set of features, an enriched UI, and major product enhancements. These updates aim to deliver a smoother
                                                                                                              • Bulk Schedule for Posting TikTok

                                                                                                                Hallo, We have a client whose business is a social media agency specifically TikTok. Currently they are handling 30 TikTok accounts from. I think zoho Social can handle it with Agency License + with Add on 10 Brands. Their concern is related to posting
                                                                                                              • zoho people 5 report

                                                                                                                How do I customize my report in Zoho People Report? I understand that I can get the results of multi-table queries through SQL join statements, but I don't know the relationship between each table. I tried to create a report using Attendance User Report
                                                                                                              • Leave Report Emailed Weekly

                                                                                                                I am wondering if someone knows how to have a report generated either weekly or monthly or both for department heads and ownership of upcoming employee leave. For instance, it would be nice to get an emailed report on Friday for the upcoming week of who
                                                                                                              • Ability to Edit YouTube Video Title, Description & Thumbnail After Publishing

                                                                                                                Hi Zoho Social Team, How are you? We would like to request an enhancement to Zoho Social that enables users to edit YouTube video details after the video has already been published. Your team confirmed that while Zoho Social currently allows editing the
                                                                                                              • Zoho Flow Decision Continuing Despite Not Meeting Conditions

                                                                                                                I have a picklist field called Lead Status in the leads module, with the following lead Statuses: New Lead Attempted Contact - 1 Attempted Contact - 2 Attempted Contact - 3 Attempted Contact - 4 Attempted Contact - 5 Attempted Contact - 6 Attempted Contact
                                                                                                              • Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)

                                                                                                                Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site
                                                                                                              • zoho labels api not working

                                                                                                                We're using n8n to automte email reply using zoho api. I'm facing issue with label api. I added the required scopes but its not working. i followed zoho api documentation but didn't work. also, where do i find/how do i create zoho oauth token mentioneeed
                                                                                                              • Zoho Books Sandbox environment

                                                                                                                Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
                                                                                                              • Tip #55- Accessibility Controls in Zoho Assist: Exploring Vision Settings- 'Insider Insights'

                                                                                                                As we approach the end of the year, it’s a good moment to reflect on how we can make our tools more inclusive and easier to use for everyone. Remote support often involves long hours in front of screens, varied lighting conditions, and users with different
                                                                                                              • Next Page