Kaizen #92 - Bulk Read in PHP SDK

Kaizen #92 - Bulk Read in PHP SDK

Heya! Welcome back to the PHP SDK fold in our Kaizen series.

In this post, we will explore how to use bulk read APIs and how to structure the criteria format for different field data types in PHP SDK based on v4 APIs. This will ease your process of handling large volumes of data in an efficient and streamlined manner. 

What does Bulk Read API do?

The Bulk Read API helps you to fetch large volumes of data that meet specific criteria in a single request. Unlike the GET Records API , which has a limitation of 200 records per call, the Bulk Read API allows you to extract bulk data, 200k records, for data synchronisation purposes. This prevents the need for you to fire multiple API calls which can easily drain your daily credits.

This Bulk Read is asynchronous, thus the result for your request will not be available immediately. So, you will have to either poll the bulk read job status API to know the status or specify a callback URL for Zoho CRM to send notifications regarding the process. 

The CRM system processes your request and returns the results in either a CSV or ICS (for Meetings/Events module) zipped file. To download your result, use the job ID given in the response of bulk read job API .

This entire process can be wrapped into three stages as given below, 
  • Creating a Bulk Read Job 
  • Checking the status of a Bulk Read Job
  • Downloading the CSV/ICS data zip

Create a Bulk Read Job

1. Adding Callback URL

To get notified of the progress and results of the bulk read job, add a callback URL to the request body using the following format. 
$requestWrapper = new RequestWrapper();

$callbackVar = new CallBack();

$callbackVar->setUrl(" your_callback_url ");

$callbackVar->setMethod(new Choice("post"));

$requestWrapper->setCallback($callbackVar);
The method for callback URL is typically set to POST as it helps the client to send the required data along with the url to handle the callback appropriately.

2. Structuring a Query

A query comprises multiple parameters such as your desired module, fields, custom view ID, page value, file-type and criteria.

A criterion is typically a filter/condition used in a query to narrow down the data to your desired set of records. Criteria can include one or more conditions and you can combine them using group operators like 'and' and 'or' to create more complex filtering logic. 

Each condition in the criteria comprises three components.
  • Field - It refers to the field API name of the record, which you want to use for filtering purpose.
  • Comparator - It determines how the value of the specified field has to be evaluated.
  • Value - It represents the value of the field against which the record has to be evaluated.
This helps you to retrieve only the relevant records, thereby optimising the performance and reducing the amount of data transferred.

To enhance the understanding of how to structure a criterion, it is necessary to address these group operators and comparators before delving into it.

Group Operators 

Group Operators are used to perform logical operations on multiple conditions within a query. They help you in grouping multiple conditions together to create complex search criteria.The possible group operators are 'and' and 'or'.
  • and - It specifies that all conditions within the group must be satisfied for a record to be included in the query result.
  • or - It specifies that any of the conditions within the group can be satisfied for a record to be included in the query result.
These operators provide flexibility in constructing queries and retrieve the desired set of records from your CRM system with ease.

Comparators

Comparators are used in a query condition to specify the type of comparison that should be performed between a field and a value. They define the relationship between the field and the value and determine how the records are filtered. Refer to this help document to find the possible comparators with their field datatypes. 

An example of each datatype is given in PHP for your better understanding. 
Data Type
Example
  Number

$conditionVar = new Criteria();
$field = new MinifiedFields();
$field ->setAPIName("Amount");
$conditionVar>setField($field);
$conditionVar->setComparator(new Choice("greater_than"));
$conditionVar->setValue(10000);
  Multi-select 

$conditionVar = new Criteria();
$field = new MinifiedFields();
$field ->setAPIName("owner");
$conditionVar>setField($field);
$conditionVar->setComparator(new Choice("in"));
$owner = ["5545974393001", "5545974393011"]
$conditionVar->setValue($owner);
  DateTime                                   

$conditionVar = new Criteria();
$field = new MinifiedFields();
$field->setAPIName("Created_Time");
$conditionVar>setField($field);
$conditionVar->setComparator(new Choice("between"));
$createdTime = [date_create("2023-05-01T17:58:47+05:30")->setTimezone(new \DateTimeZone(date_default_timezone_get())), date_create("2023-06-01T17:58:47+05:30")->setTimezone(new \DateTimeZone(date_default_timezone_get()))];
$conditionVar->setValue($createdTime);
  Boolean

$conditionVar = new Criteria();
$field = new MinifiedFields();
$field ->setAPIName("Email_Opt_Out");
$conditionVar>setField($field);
$conditionVar->setComparator(new Choice("equal"));
$conditionVar->setValue(false);
  Lookup

$conditionVar = new Criteria();
$field = new MinifiedFields();
$field ->setAPIName("owner.last_name");
$conditionVar>setField($field);
$conditionVar->setComparator(new Choice("equal"));
$conditionVar->setValue("Boyle");

Structuring Simple Criteria

Below is a query format with a simple criterion of two conditions to filter your records from the given module. 

$criteriaVar = new Criteria();

$criteriaVar->setGroupOperator(new Choice("operatorValue"));

$conditionVar1 = new Criteria();

$fieldVar = new MinifiedFields();

$fieldVar->setAPIName("Field_API_Name");

$conditionVar1->setField($fieldVar);

$conditionVar1->setComparator(new Choice("comparatorValue"));

$conditionVar1->setValue("Field_Value");

$conditionVar2 = new Criteria();

$field = new MinifiedFields();

$field->setAPIName("Field_API_Name");

$conditionVar2->setField($fieldVar);

$conditionVar2->setComparator(new Choice("comparatorValue"));

$conditionVar2->setValue("Field_Value");

$criteriaVar->setGroup([$conditionVar1,$conditionVar2]);

$query->setCriteria($criteriaVar);

$requestWrapper->setQuery($query);

In the above format, the group operator is used for two different conditions.

Following is the json format of this simple criteria.
{
    "query": {
        "criteria": {
            "group_operator": "operatorValue",
            "group": [
                {
                    "comparator": "comparatorValue",
                    "field": {
                        "api_name": "Field_API_Name"
                    },
                    "value": "Field_Value"
                },
                {
                    "comparator": "comparatorValue",
                    "field": {
                        "api_name": "Field_API_Name"
                    },
                    "value": "Field_Value"
                }
            ]
        }
    }
}

Structuring Complex Criteria

To structure a criterion with four different conditions follow the below format.

//top-level group criteria with 2 different groups comprising of 2 different conditions each

$criteria = new Criteria();

$criteria->setGroupOperator(new Choice("operatorValue"));

//group1 with 2 different conditions

$groupVar1 = new Criteria();

$groupVar1->setGroupOperator(new Choice("operatorValue"));

$conditionVar11 = new Criteria();

$field11 = new MinifiedFields();

$field11->setAPIName("Field_API_Name");

$conditionVar11->setField($field11);

$conditionVar11->setComparator(new Choice("comparatorValue"));

$conditionVar11->setValue("Value");

$conditionVar12 = new Criteria();

$field12 = new MinifiedFields();

$field12->setAPIName("Field_API_Name");

$conditionVar12->setField($field21);

$conditionVar12->setComparator(new Choice("comparatorValue"));

$conditionVar12->setValue("Value");

$groupVar1->setGroup([$conditionVar11, $conditionVar12]);

//group2 with 2 different conditions

$groupVar2 = new Criteria();

$groupVar2->setGroupOperator(new Choice("operatorValue"));

$conditionVar21 = new Criteria();

$field21 = new MinifiedFields();

$field21->setAPIName("Field_API_Name");

$conditionVar21->setField($field21);

$conditionVar21->setComparator(new Choice("comparatorValue"));

$conditionVar21->setValue("Value");

$conditionVar22 = new Criteria();

$field22 = new MinifiedFields();

$field22->setAPIName("Field_API_Name");

$conditionVar22->setField($field22);

$conditionVar22->setComparator(new Choice("comparatorValue"));

$conditionVar22->setValue("Value");

$groupVar2->setGroup([$conditionVar21, $conditionVar22]);

//pushing the groups to the top-level group criteria

$criteria->setGroup([$groupVar1, $groupVar2]);

In the above format, two group variables ($groupVar1 and $groupVar2) are created, each representing a nested group of conditions. Both the groups are further assigned to the top-level group variable ($criteria). 

The json arrangement of the above format is given for your clarity.
{
    "query": {
        "criteria": {
            "group_operator": "operatorValue",
            "group": [
                {
                    "group_operator": "operatorValue",
                    "group": [
                        {
                            "comparator": "comparatorValue",
                            "field": {
                                "api_name": "Field_API_Name"
                            },
                            "value": "Field_Value"
                        },
                        {
                            "comparator": "comparatorValue",
                            "field": {
                                "api_name": "Field_API_Name"
                            },
                            "value": "Field_Value"
                        }
                    ]
                },
                {
                    "group_operator": "operatorValue",
                    "group": [
                        {
                            "comparator": "comparatorValue",
                            "field": {
                                "api_name": "Field_API_Name"
                            },
                            "value": "Field_Value"
                        },
                        {
                            "comparator": "comparatorValue",
                            "field": {
                                "api_name": "Field_API_Name"
                            },
                            "value": "Field_Value"
                        }
                    ]
                }
            ]
        }
     }
}

The default file type is CSV. To bulk read the Events module always prefer the ICS file type. Refer to this resource to fetch the custom view IDs, module and field API names. 

Below is a sample code for creating a bulk read job with compound criteria. The criteria follow this arrangement ((1 and 2) or (3 or 4)) of conditions.

<?php

use com\zoho\crm\api\bulkread\BulkReadOperations;
use com\zoho\crm\api\bulkread\CallBack;
use com\zoho\crm\api\util\Choice;
use com\zoho\crm\api\bulkread\Query;
use com\zoho\crm\api\bulkread\Criteria;
use com\zoho\crm\api\bulkread\RequestWrapper;
use com\zoho\crm\api\modules\MinifiedModule;
use com\zoho\crm\api\fields\MinifiedFields;
require_once "vendor/autoload.php";

class CreateBulkReadJob
{
public static function initialize()
    {
        // Add initialisation code
        // Refer to this article for more help
    }
    public static function createBulkReadJob(string $moduleAPIName)
    {
        $bulkReadOperations = new BulkReadOperations();
        $requestWrapper = new RequestWrapper();
        $callback = new CallBack();
        $callback->setUrl("https://www.callback.com/example");
        $callback->setMethod(new Choice("post"));
        $requestWrapper->setCallback($callback);

        //query
        $query = new Query();
        $module = new MinifiedModule();
        $module->setAPIName($moduleAPIName);
        $query->setModule($module);
        $query->setCvid("34770610087501");
        $query->setFields(["Last_Name"]);
        $query->setPage(1);

        //top-level group criteria with 2 different groups comprising of 2 different conditions each
        $criteria = new Criteria();
        $criteria->setGroupOperator(new Choice("or"));
        $criteriaList = array();

        //group1 with 2 different conditions
        $groupVar1 = new Criteria();
        $groupVar1->setGroupOperator(new Choice("and"));

        $conditionVar11 = new Criteria();
        $field11= new MinifiedFields();
        $field11->setAPIName("Last_Name");
        $conditionVar11->setField($field11);
        $conditionVar11->setComparator(new Choice("equal"));
        $conditionVar11->setValue("Boyle");
        
        $conditionVar12 = new Criteria();
        $field12 = new MinifiedFields();
        $field->setAPIName("Owner");
        $conditionVar12->setField($field12);
        $conditionVar12->setComparator(new Choice("in"));
        $owner = array("5545974000000393001","5545974000000393011");
        $conditionVar12->setValue($owner);
        $groupVar1->setGroup([$conditionVar11, $conditionVar12]);

         //group2 with 2 different conditions
        $groupVar2 = new Criteria();
        $groupVar2->setGroupOperator(new Choice("or"));

        $conditionVar21 = new Criteria();
        $field21 = new MinifiedFields();
        $field21->setAPIName("Company");
        $conditionVar21->setField($field21);
        $conditionVar21->setComparator(new Choice("equal"));
        $conditionVar21->setValue("Morlong Associates");
        
        $conditionVar22 = new Criteria();
        $field22= new MinifiedFields();
        $field22->setAPIName("Created_Time");
        $conditionVar22->setField($field22);
        $conditionVar22->setComparator(new Choice("between"));
        $createdTime = array(date_create("2023-04-15T17:58:47+05:30")->setTimezone(new \DateTimeZone(date_default_timezone_get())), date_create("2023-06-01T17:58:47+05:30")->setTimezone(new \DateTimeZone(date_default_timezone_get())));
        $conditionVar22->setValue($createdTime);
        $groupVar2->setGroup([$conditionVar21, $conditionVar22]);

         //pushing the groups to the top-level group criteria
        $criteria->setGroup($criteriaList);
        $query->setCriteria($criteria);
        $requestWrapper->setQuery($query);
        // $requestWrapper->setFileType(new Choice("ics")); for Events module
        $response = $bulkReadOperations->createBulkReadJob($requestWrapper);
        //Add your code to handle the response received in $response
        // For more details, refer here.
    }
}
CreateBulkReadJob::initialize();
$moduleAPIName = "Leads";
CreateBulkReadJob::createBulkReadJob($moduleAPIName);
?>

2. Status of a Bulk Read Job

To keep track of the status of your bulk read job, use the id provided in the details section of your bulk read job response. 

Here is a sample code for checking the status of a bulk read job.

<?php

use com\zoho\crm\api\bulkread\BulkReadOperations;

require_once "vendor/autoload.php";

class GetBulkReadJobDetails
{
public static function initialize()        
    {
        // Add initialisation code
        // Refer to this article for more help 
    }

    public static function getBulkReadJobDetails(string $jobId)
    {
        $bulkReadOperations = new BulkReadOperations();
        $response = $bulkReadOperations->getBulkReadJobDetails($jobId);
        //Add your code to handle the response received in $response
        // For more details, refer here.
    }
}
GetBulkReadJobDetails::initialize();
$jobId = "55459743108003";
GetBulkReadJobDetails::getBulkReadJobDetails($jobId);
?>

3. Download Bulk Read Result

To download your bulk read job result, use the job id mentioned in the bulk read job response. Additionally, provide the path of the destination folder where you would like to download the result. The result will be downloaded as a zip file containing CSV/ICS files.
Here is a sample code for downloading a bulk read job result.

<?php

namespace samples\bulkread;

use com\zoho\crm\api\bulkread\BulkReadOperations;

require_once "vendor/autoload.php";

class DownloadResult
{
public static function initialize()
    {
        // Add initialisation code
        // Refer to this article for more help  
    }
    public static function downloadResult(string $jobId, string $destinationFolder)
    {
        $bulkReadOperations = new BulkReadOperations();
        $response = $bulkReadOperations->downloadResult($jobId);
        $streamWrapper = $response->getObject()->getFile();
        fputs(fopen($destinationFolder . "/" . $streamWrapper->getName(), "w"), $streamWrapper->getStream());
        //Add your code to handle the response received in $response
        // For more details, refer here.
    }
}
DownloadResult::initialize();
$jobId = "55459743108003";
$destinationFolder = "/Downloads";
DownloadResult::downloadResult($jobId, $destinationFolder);
?>

We hope you found this post useful and engaging! 

If you have any queries, feel free to drop them in the comments section below or reach out to us directly at support@zohocrm.com. We value your thoughts and eagerly look forward to hearing from you.

Stay tuned for more enriching posts coming your way soon!

Cheers!

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                                                                                                                  we are a Property Management company. Our customers have to accounts (registered as two customers - Peter Rental and Peter Private On the rental account all income and costs fron rental activities are noted. On the private account all private are noted

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                                                                                                                  Hello Everyone, Welcome to this week's edition, where you can seamlessly sync fields from the Contacts to the Tickets module. For efficient business operations, it's crucial to have details mapped across different modules. Zylker Secure offers antivirus

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                                                                                                                  We use auto-charge/recurring invoicing for 100's of clients. If we create a single manual invoice we can charge it to the credit card for these clients with the CC added to their recurring invoices. If a client has multiple outstanding invoices, is there a way to make one charge for all of the invoices instead of a separate charge to the cc for each invoice?

                                                                                                                • Handling/tracking escalation management in Zoho

                                                                                                                  Hi all, I am working on finding a tool to register and track our escalation management process. Specifically, this is about client escalations, typically related to project delivery issues. The idea is that we could have some sort of form with core questions

                                                                                                                • Global Choice List share ownership

                                                                                                                  I have created several forms that use one or more Global Choice Lists. These lists have been published to Org. I would like to allow one or more admins to edit the choices in these lists. Any help appreciated. Geoff

                                                                                                                • Setting up property management in Zoho Books

                                                                                                                  Hi, I run a property management business that manages property complexes. There are multiple owners, some owning more than one property on the same complex. My role is to manage the fees they pay for maintenance of common areas, such as the swimming pool

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                                                                                                                  Hi, I have Zoho Finance integrated with Zoho CRM. My team will be placing orders through the CRM using the Finance module. When creating a new customer I will assign it a price list, I don't want the sales rep to switch to a different Price List, other

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                                                                                                                  Hello, I recently added my personal outlook mail to Zohomail (in the web interface) using POP3 options. I tried to change the display name of the outlook account, but it changes for a brief moment and reverts back to the old name. Kindly help me with

                                                                                                                • Mollie Connect in Zoho Books

                                                                                                                  Have noticed that Zoho Books is missing the most popular payment provider in Europe: Mollie. Knowing that Mollie has a solid Java SDK, why is this not yet implemented in Zoho Books for European customers?  More info: https://docs.mollie.com/oauth/ov

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                                                                                                                  I am trying to change a Lookup field in my Zoho Creator form from Multi Select to Single Select, but I am unable to find any option to do this.

                                                                                                                • Simple Callback Notifications Needed

                                                                                                                  My team are terrible at remembering their CRM callbacks, often due to how long in the future they are set for. Is there a way i can set an e-mail notification for when a callback is due? For example we set it for 9am one day and five minutes before they

                                                                                                                • Personal Data (RODO), Cookies / Trackers - ePrivacy

                                                                                                                  I have noticed several issues that should be addressed on the customer support page. Zoho Desk provides the support portal, but it currently lacks the following options: A GDPR and personal data processing consent checkbox before logging in, located in

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                                                                                                                • Allow Multiple Scheduled Appointments with Zoho Support

                                                                                                                  Dear Zoho Team, I hope you're doing well. First, thank you for introducing the option to schedule support calls via the Zoho CRM booking link. This has been a fantastic enhancement, eliminating the need for back-and-forth coordination when scheduling

                                                                                                                • Audit Log for Zoho One Admin Panel

                                                                                                                  Dear Zoho One Team, We would like to request the addition of an Audit Log feature in the Zoho One Admin Panel. This log should provide visibility into any changes made within the Zoho One admin panel and directory, including but not limited to: Adding,

                                                                                                                • Bug: OAuth 2.0 State Parameter fails with Pipe Delimiters (RFC 6749 Non-Compliance)

                                                                                                                  I've discovered a bug in how Zoho's API Console handles the OAuth 2.0 authorization flow when the state parameter contains pipe characters (|), and I'm hoping the Zoho team can address this in a future update. The Issue Zoho's OAuth 2.0 implementation

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                                                                                                                  Hi, I'm trying to find a solution to set up a counter on CRM records that tracks how many times certain actions have taken place. As a specific example: We have a field on Deals called "Times Close Updated". This starts at 0 on record creation. I'd like

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                                                                                                                  Dear Sir/Madam, When I use my refresh token to obtain new access_token, that token return INVALID_TOKEN when the same API is called. I made sure that my api site is correct and match the auth web site. However the original access_token work fine.

                                                                                                                • why does my campaign move back to draft?

                                                                                                                  Every time I try to send my email campaign, it reverts back to Draft status.. this has happened three times in a row..how do i find out what the problem is? Thanks

                                                                                                                • Service and Parts Line Item Limitations

                                                                                                                  Hi FSM Team, We work with clients who deliver large-scale field service projects. In many cases, a single work order can contain 200+ service and parts line items. Currently, Zoho FSM limits work orders to 30 service and parts line items. While this works

                                                                                                                • 【Zoho CRM】やりとりの要約機能リリースのお知らせ

                                                                                                                  ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 今回は「Zoho CRM アップデート情報」の中から、新機能のやりとり要約機能をご紹介します。 Zoho CRMのやりとりの要約は、Ziaが生成する機能で、データに関連付けられた最近のやりとりを簡潔にまとめて提供します。 メール、通話、ミーティング、メモなどを1つの明確な要約にまとめ、重要なポイント、過去の話し合いの要点、結果、次のステップを表示することで、日常的な課題に対処します。 Ziaの強みは、単なる要約にとどまらず、内容の解釈も行える点です。やりとりの要約では、顧客との会話に潜む遅延、フォローアップ漏れ、約束、期限、感情、意図を特定します。

                                                                                                                • Recent post analytics not very useful

                                                                                                                  Hi, I'm enjoying some aspects of the Zoho Social. like being able to schedule posts to multiple channels. However, the recent posts analytics is disappointing. For example, I put up a reel on Instagram and Facebook yesterday. Instagram insights shows

                                                                                                                • What happens to the files created by user, whose account is deleted.

                                                                                                                  Hello, I created a folder in the My folders names "Quote" I shared the same with my colleague. She created some files and folders in that folder over the period of 1 and half year. Now she left company, and I deleted her account from Zoho. What happens

                                                                                                                • Internal Error When Accessing Team Inbox.

                                                                                                                  All our users are seeing this error in teaminbox. Because its a critical tool kindly resolve this issue ASAP.

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