Recent Topics
Adding custom_field to the items when creating item groups
I am migrating products from my existing db to zoho inventory. So when grouping the products and creating items with the groups, I want to store my old skus in custom_field to be able to trace back the products. Isn't it possible to add custom_fields
Workflow sync between zoho books and zoho inventory
Hello, While the custom fields, validation rules and even custom buttons are sync'd between zoho books and zoho inventory, the workflow rules do not. Not sure if this is an intentional purpose of zoho team for some good reason or if it's in the development
How to automatically record Amazon FBA returns on ZOHO?
Hello, We are currently using the beta version of FBA API with Zoho inventory. How do I ensure credit notes are being automatically being generated against returns on Amazon FBA? Where can I track that?
ZOho Booking and CRM integration.
We are using Zoho Booking wiht Zoho CRM in a custom module. Inside our module we use the option to book a meeting with the customer. This part works great we feed the field to the URL and everything work 100%. Now my issue is that I was not able to find
Can't download record template as PDF on mobile
Hi, I used this to download a record template as pdf, it works on desktop but not on mobile: openUrl("https://app.zohocreator.com/" + zoho.loginuser + "/" + zoho.appname + "/record-pdf/Report_Name/" + input.ID,"same window"); Getting a message: "Error
Is Zoho Forms Signature field eIDAS compliant
I would like to know if signature field is eIDAS compliant
Client Portal ZOHO ONE
Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would
How to Record Loan with interest
I have received loans from friend he give me like 2 loans so far one is one year repayment and one short, how to properly record his payment, and repayment and give him statement for each loan he give me
Salutation
Hey there, I want to make an indvidual salutation. It is possible to use if statements in the email templates? For exampe: When is male then wirte "Dear Mr." else write "Dear Mrs." Thanks David
Email Notification to WordPress Blog Subscribers
You know when a new WordPress blog is published, your subscribers will be notified via email with a link to that blog? Jetpack does it but I'm hoping to get away from it or any other specialized WordPress plugin (like MailPoet), and instead, use a dedicated
Issue with ticket replies via Slack: '+' symbols replacing spaces in emails
Hello, support team! We're experiencing an issue when replying to tickets directly through Slack. When the reply is sent to the email, spaces are being replaced by '+' symbols. This makes the message harder to read and understand. Is there any solution
Zoho say my domain seems to be already associated with another account
I created a website on zoho and associated my domain (bompescado.com) on it. You can see the A record and CNAME are working to it. Now I need to associate the same domain as webmail, but when I try it return with: " This domain name seems to be already associated with another account. If you own this domain, please contact us for assistance." Im following the advice and conctacting you to say I've not been associated this domain on zoho before. What do I need? Well, I need you manually remove it
Can't add Email Alias - AS101 error
Hi, It won't let me add a alias email address on any of my domains under Admin Console, User, add alias email address it just says AS101 error, I have never had issues creating an alias address before Please fix this
Darshan Hiranandani : Zoho Meetings Outlook Plugin Authentication Issue - Error When Signing In
Hello Zoho team, I'm Darshan Hiranandani, We’ve been facing an issue with the Zoho Meetings Outlook plugin for the past two weeks. Here’s what happens: When we try to sign in through the plugin, it redirects us to the authentication webpage. After successfully
unable to import transactions into zoho books
I download a csv with separate columns for deposit and withdraw. The sample has zero's in the blank spaces so I ensure mine does too. When I try to import it says the fields must have values greater than zero.
Incorrect Device Time
Hi On my windows laptop I can't sign into Zoho mail due to "incorrect device time". I'm in Toronto, Canada. How can this be resolved?
Update PDF without changing permalink URL
Hi there, I would like to be able to update pdf files on work drive without the permalink URL changing. Is there a way to update pdf versions while retaining the same url link? Alternatively, if the URL points to a Zoho writer document, that it is viewed
Error 403: Forbidden When Updating Email Signature via API
Hi Zoho Desk team, First, congratulations again on the excellent Zoho API. But, I’m encountering an issue while attempting to update an email signature via the API. Whenever I make a request to update the signature, the response returns an HTTP 403 Forbidden
Can I Integrate ADP Payroll with Zoho Books?
Hi, I am hoping that I can integrate ADP Payroll with Zoho Books so that I do not need to manually input the payroll journal entries. Is this possible? If so, how do I do that?
Would like to set up the rule to auto close the ticket
Hi, i would like to set up rule if ticket body, descrion contain text:”from: DE-2”. Postal code which start with DE -2 should be closed. Is there any symbol to replace all five digits or how to do it? Thanks.
Assistance Needed: Employee Not Receiving Zoho Form Email Invite
Dear Zoho Team, I hope this email finds you well. I am reaching out to seek assistance with an issue we are facing on Zoho Forms. We recently added a new employee to Zoho Forms, but she has not received the email invite. Despite resending the invite multiple
How to merge data from Zoho CRM to Zoho Sheet
Hello! A few months ago, I made a Zoho sheet with the ability to bring in data from Zoho CRM. It worked by adding the email of a Contact to the sheet, and then it would fill in the rest of the information in the row with information that was stored in
Identify and clean hard bounce lists in Automation 2.0
Hello. 1. I want to know how I can identify hard bounces in the lists I created to clean them before sending an email, given that the bounce rate has increased and it is necessary to clean the lists. 2. How can I exclude hard bounces and invalid emails
"Customise Content" option not showing for drafts or "edit as new"
Could you please fix the bug that's causing this? If I start a post, then save it as a draft, I lose the ability to customize content for each channel on that post -- the button just doesn't show up when I go back in to edit an existing draft. Same happens
Newsletter Templates Are Not Mobile Responsive
Hi, I've already submitted this request to ZOHO once this morning, but for some reason your system logged me out, wouldn't accept my username/password login, and isn't showing any evidence that I've submitted this issue. So here we go again... I am under the impression that your newsletter templates are supposed to be mobile optimised: https://www.zoho.com/campaigns/blog/responsive-email-marketing.html This is clearly not the case, as the last 2 newsletters I've created in Campaigns look perfect
Cryptocurrency acceptance
Hi there...a suggestion for Zoho Books: We would like to accept Bitcoin / BitCoinCash / Ethereum as a payment method, and have it automatically show up as payments on invoices. Thanks!
Recipient accidentally added to ticket?
One of my users copied email text from a client into the description of a new ticket. The ticket was intended to be for internal use only, so imagine our surprise when he received an email notification, replied, and his reply was added to the ticket!
How to link to/displaya png stored in workdrive in a Creator HTML snippet?
How to link to/display png stored in workdrive in a Creator HTML snippet? I've tried it as a plain external link and as an iframe. The iframe works but is kinda slow...and I'd prefer to be able to do finer-grained positioning but referencing the png as
Limit excceding issue in zoho creator
I am transferring data from Zoho Books to Zoho Creator using a Deluge script. However, I am frequently encountering a "limit exceeding error," which seems to be related to the Deluge statements limit. I reached out to Zoho Support, and they informed me
Zoho Creator Integration with QuickBooks: A Step-by-Step Guide
Introduction: Integrating Zoho Creator with QuickBooks allows you to sync your business data between the two platforms, providing a seamless experience for managing accounting, invoicing, and financial data. This integration helps automate workflows and
Zoho Advanced Session audit is hogging RAM
Hi! I've been noticing an issue with Zoho Unattended where it occasionally takes up a lot of the RAM on our computers. It's causing issues for me on PCs that are alreayd low on RAM. Does Advanced Audit have to be disabled for our entire organization to
Issue with Blueprints in Zoho Desk
Hello, I’m experiencing an issue with Blueprints in Zoho Desk. I have some Blueprints that haven't been modified since July 28, 2023, but they suddenly started having issues. In some cases, it’s not possible to move to the next stage; when clicking the
WHMCS Integration
Hello, I was hoping that someone might be able to help me with this one. We use Zoho Desk for support tickets for a couple of companies. One of them uses WHMCS for client billing, payments etc. One area of WHMCS that we do not wish to use is the in-built
INVALID_OAUTHTOKEN using Self Client Access Token (Android)
Hi, I using the Zoho Android Demo app to try to evaluate Zoho Assist. https://github.com/zoho/Assist-Customer-Android-SDK-Demo I am successfully able to get an access token by POSTing the generated code from Self Client via POSTMAN. scope = ZohoAssist.sessionapi.ALL
Reorder Point trigger for custom action
Is there a way to trigger workflows when stock on hand reaches an item's Reorder Point? Requirement: When stock on hand for an item reaches the reorder point, a Purchase Order is created with the concerned item in it, and its quantity is based on a custom
Introducing a Refreshed Design To Enhance Your Zoho Books Experience
Hello users, We are excited to bring a refreshed design along with enhancements to the user interface in Zoho Books. You might have already noticed the new color themes with redesigned icons in your Zoho Books organization. Here’s everything you’d want
HOW CAN I ADD A PDF OR ANY FILE DOCUMENTO ON A CELL FROM MI C: DRIVE PC WITHOUT A WEB STORAGE LINK
I want to add a PDF file reports on a ZohoSheet Cell but i dont know how. I can add images but not files. Can you help me? Thanks a lot.
Issue with Zoho Books /Zoho Inventory Support Team
Oh my goss! This ticket just got closed without a solution/response?! (attached screenshot) That is so pathetic. I thought I could keep impartially all tickets tracked in your help website. Do I need to track issues raised to zoho support team in a separate
Where can I find my documents
I am evaluating solutions to store text documents. I once created one text document on zoho and worked on it. I came back to zoho a few weeks later. Impossible to find it again. Is there a web page containing my documents or my folders? How can I retrieve
way to change the interface language (e.g. to English) in the whole Zoho One ecosystem at once
Hi everyone. I had a need to create a new Zoho One account for a new company. However, since I did it from Germany, I have defaulted to German language in Zoho One interface (in all apps). Can you please tell me if there is a way to change the interface
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