New Feature Announcement | Collective Booking

New Feature Announcement | Collective Booking

Hi Bookings community,

 

Greetings from Zoho Bookings!

 

We're excited to announce the much-awaited feature Collective Booking, a new service type for handling a new type of appointment. Through this feature, you can now involve multiple staff members in a single appointment, opening up new possibilities and enhancing your booking experience.



 

Let's say you're a hiring company that relies on Zoho Bookings for your interviews. In some cases, you may need multiple interviewers to work together to conduct your interview. In these instances, you’ll need to schedule an appointment with multiple interviewers and one candidate. You can use our Collective Booking feature that follows a multiple staff and single customer model.


See how this can be implemented in Zoho Bookings.

 

Create a Collective Booking service:

A new service type called Collective Booking is added to your service list. You can add a new Collective Booking service as shown in the below image.



Create a group:


Choose multiple staff members and click Create group. This creates a group with the selected people.



Create multiple groups and assign them to the service:


Similarly, you can create multiple groups, as shown in the image below. For example, say you have staff from A to F. You can create multiple groups of any combination like {A, B, C}, {C, D, E, F}, {A, B, D, E, F}, and so on.

 

Upon saving, all the groups get assigned to the collective booking service you created.




Collective Booking service created:

A collective booking service gets created with multiple staff groups assigned to it.



Booking page


On the booking page, your customers can choose any preferred staff group for the appointment. If auto-assign is chosen, it will automatically assign any available group of staff for the appointment.



Appointment summary


In the appointment summary, you can view the staff group assigned for the booking. 




Help documentation

To learn more, please refer to the Collective Booking help documentation.

 

Release plan

This feature has been rolled out today(September 8). You can access it right away. 

 

Available Plans: Basic and Premium.

 

We hope you find this feature useful and exciting. Let us know in the comments if you have any questions or write to us at support@zohobookings.com.

 

Regards,

The Zoho Bookings Team 

    Access your files securely from anywhere

        Zoho Developer Community

            Bootcamp
            Community
            Pricing
            Webinars
            What's New
            Integrations
            Contact Support
            Contact Sales

              Zoho Survey Resources
                Features
                Survey Templates
                Integrations
                Community
                iOS Mobile Surveys
                Pricing
                Android Mobile Surveys
                Insurvey Blogs
                Insight Blogs
                Tips & Tricks





                              Latest Feature Updates


                                  Zoho Desk Resources

                                  • Desk Community Learning Series


                                  • Digest


                                  • Functions


                                  • Meetups


                                  • Kbase


                                  • Resources


                                  • Glossary


                                  • Desk Marketplace


                                  • MVP Corner


                                  • Word of the Day




                                      Zoho Marketing Automation
                                        Zoho SalesIQ Resources

                                              • Sticky Posts

                                              • 📣📣 Zoho Bookings - Feature Roadmap 2024

                                                Hi Everyone, Thank you for all the support you have been showing Zoho Bookings. We had a fabulous 2023, with a bunch of new features and over 60K new users. In 2024, our prime focus will be on user experience, and we have a few vital features coming in

                                              • Attention: Important updates to the payment gateway integrations

                                                Greetings from the Zoho Bookings team! We have a few important updates to the payment gateway integrations that allow you to collect online payments for your appointments. The following payment gateways will be updated, and we encourage you to make the

                                              • New feature: Invite additional guests for your bookings

                                                Hello everyone, Greetings from Zoho Bookings! We are happy to announce the much-awaited feature Guest Invite, which enhances your booking experience like never before. This feature allows additional participants to be invited for the bookings to make

                                              • Announcement: Set permissions for your staff

                                                Hello Bookings Community, We are pleased to announce a new feature in our Bookings scheduler, Roles and Permissions. This powerful addition allows you to define permissions for your staff members, ensuring overall privacy. Establishing permissions for

                                              • Introducing Appointment Title Customization

                                                Hi all, We're delighted to announce an exciting feature, Appointment Title Customization, which you can use to personalize your appointment title according to your business's specific needs and preferences. An appointment title provides a glimpse of the


                                              Manage your brands on social media
                                              Access Zoho Social

                                                Zoho Pagesense Resources


                                                    Zoho TeamInbox Resources

                                                      Zoho DataPrep Resources



                                                        Zoho CRM Plus Resources

                                                          Zoho Books Resources


                                                            Zoho Subscriptions Resources

                                                              Zoho Projects Resources


                                                                Zoho Sprints Resources


                                                                  Qntrl Resources


                                                                    Zoho Creator Resources



                                                                        Zoho Campaigns Resources


                                                                          Zoho CRM Resources

                                                                          • CRM Community Learning Series

                                                                            CRM Community Learning Series


                                                                          • Kaizen

                                                                            Kaizen

                                                                          • Functions

                                                                            Functions

                                                                          • Meetups

                                                                            Meetups

                                                                          • Kbase

                                                                            Kbase

                                                                          • Resources

                                                                            Resources

                                                                          • Digest

                                                                            Digest

                                                                          • CRM Marketplace

                                                                            CRM Marketplace

                                                                          • MVP Corner

                                                                            MVP Corner





                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now