New in Zoho CRM: Zoho PhoneBridge
We are happy to announce Zoho CRM's Telephony Integration - Zoho PhoneBridge
Zoho PhoneBridge helps you to connect your telephone systems (PBX) with Zoho CRM and allows you to interact with your CRM account during all your inbound and outbound calls. You can also capture all the details of the call by logging the call.
The key features of this integration include the following:
- Manage inbound and outbound calls
- Log call details
- Single click dialing
- Associate existing CRM group users
- Manage call log reports
At present, we support the following PBX systems: Asterisk, Avaya, Elastix and Trixbox
Read more about this integration at our blogs: New in Zoho CRM: QuickBooks and Telephony Integrations
Do try this feature, and please let us know your feedback.
Regards,
Sharanya
(Zoho CRM)
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