Now access emoji menus from anywhere on Zoho Social!

Now access emoji menus from anywhere on Zoho Social!

Hello everyone,

Today, I am going to talk about a small but important update that I'm sure all our users would find helpful—that's right, now you can access emoji menus everywhere you type on Zoho Social!
Using emojis gives your brand a friendlier image which will help your followers connect with it better. They can even replace text in some conversations, and make interactions more fun. 

We have brought about emoji menus accessible everywhere on the platform so you can add humor and a light tone to your messaging.

Previously, the emoji menu was available on the compose window. 

Newly, with this update you can use the keyboard shortcut ":" to add emojis from any place. 

According to Facebook, an average of 60 million emojis are sent on the social network daily, and the number is going up daily. Brands on social media have taken a note of this too, and are incorporating emojis in their posts, comments, and messages. This is why we made it simple for you to access the emoji menu, and keyboard shortcut from anywhere on your favorite social media tool. 

Now, you'll find the whole range of emojis available at just a single click from within different text boxes across Zoho Social:

Notifications




When you get a new notification, you can click it to reply and add the right emojis within your reply. 

Live Stream



From the homepage, click on any post in your Live Stream update, and you can add emojis when you reply or comment on it. 

Monitor
There are multiple ways in which you can use emojis within the Monitor tab.

a. While replying to Facebook posts 



Reply to a post from any of the Facebook columns, and add emojis to your text.

b. While replying to Tweets 



You can add emojis when you reply to a tweet showing up on any of the Twitter columns in your Monitor tab such as Lists, Timeline, or User Search.

c. Retweet comments 



You can also include emojis when you quote-retweet a tweet, and add your own comment to it.

d. Comments on Google My Business Reviews 



You can use emojis to personalize your responses to reviews and questions that your customers post on your Google My Business Listing.

Messages



Emojis are crucial while messaging your audience because they are universal, and can put across your point better for the recipient to understand. Additionally, emojis enable you to adopt a friendlier tone so the person on the other side of the chat can connect with you better. Under the Messages tab, go to any chat and the text box will have an emoji menu.

Collaborate




If you come across an interesting post you want to discuss or want to brainstorm a new idea with your team, you can make a post on your Collaborate tab and include a couple of emojis to make it catchy.  

For example, you might want to add a happy emoji while sharing a positive incoming mention that your brand has received or to a report which indicates a how your brand's engagement has been growing to start a discussion.

Add emojis to your posts as well as comments on the Collaborate tab by clicking on the :) icon in the text box.

Keyboard shortcuts- Smart Emoji

Along with the emoji menu, we have added a keyboard shortcut to access emojis while you are in the middle of typing something out.

While typing, you can access the emoji menu by clicking on ":".  

So, to access emojis faster, just type in : followed by a keyword relating to that emoji. Like this:




Don't want to keep searching for your favourite emojis? We have got you covered. When you use an emoji repeatedly, it gets added to your frequently-used emojis which will show up on top of the emoji menu. Up to 40 of your most-used emojis will show up in the Frequently Used section.

That's all for now. Check out this handy user guide on emojis that we made to learn more!

Drishya 
Product Marketer




    Access your files securely from anywhere







                            Zoho Developer Community





                                                  Use cases

                                                  Make the most of Zoho Desk with the use cases.

                                                   
                                                    

                                                  eBooks

                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho Desk.

                                                   
                                                    

                                                  Videos

                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho Desk.

                                                   
                                                    

                                                  Webinar

                                                  Sign up for our webinars and learn the Zoho Desk basics, from customization to automation and more

                                                   
                                                    
                                                  • Desk Community Learning Series


                                                  • Meetups


                                                  • Ask the Experts


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner




                                                            • Sticky Posts

                                                            • Introducing Inbox in Zoho Social

                                                              Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them
                                                            • A decade together - Thank you for being a part of the journey with Zoho Social!

                                                              A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reach
                                                            • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

                                                              Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular
                                                            • Introducing advanced statistics for all your social media posts

                                                              When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective
                                                            • It's here! A Publishing Calendar to give you better view and more control over your posts.

                                                              Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner







                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources


                                                                                              Zoho Writer Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ






                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                            • Recent Topics

                                                                                                            • Reply and react to comments

                                                                                                              Hi everyone! We're excited to bring to you a couple of new features that'll make your sprint process simpler. A cloud application brings with it an array of social media features that can be efficiently used in your organizational setup. As an agile scrum
                                                                                                            • Announcing Early Access to "Zoho CRM for Everyone" — A new and exciting update to Zoho CRM

                                                                                                              Zoho CRM For Everyone is now officially available to all customers, and the Early Access Program has come to a close. We want to extend our sincere thanks to everyone who participated in the program. Your valuable feedback played a key role in shaping
                                                                                                            • Avalara Sales Tax integration - AVATAX

                                                                                                              Just wondering if anyone else is having troubles with this integration?  Seems as though Avalara changed their billing process, unbeknownst to Zoho, and now ALL transactions are counted by Avalara, not just transactions in a taxable jurisdiction.  This caused a huge price adjustment billed to us by Avalara within a month of us signing up.  And Avalara is not cheap to begin with! Avalara has been great in waiving that increase, but there seems to be no fix.  Zoho is aware of the problem, but slow
                                                                                                            • Invalid value passed for description

                                                                                                              Dear Sir, When I am entering the purchase bill , the following message showing "Invalid value passed for description" what should I do ? I am attaching screenshot. With Regards, Harish harish@cracku.in 7978841636
                                                                                                            • Zoho Creator - 2024 Release Projection 1

                                                                                                              Hello everyone! As we enter 2024, we'd like to extend our warmest wishes for success and prosperity. Your fantastic response to our Product Roadmap page last year has been incredibly motivating. Continuing on this path, we're excited to share a glimpse
                                                                                                            • Automation Assistance for Zoho Form Integration and Workflow

                                                                                                              Hi, We are currently using a Zoho Form to send out our Global Credit Application and would like to automate the process further. Specifically, we’d like the ABN number submitted through the form to automatically populate the GST/VAT Number field in Zoho
                                                                                                            • COQL does not return queryable value if the result set is empty

                                                                                                              See linked video for running code illustration of the problem: https://workdrive.zohoexternal.com/external/d49bb40033b43b288d56fdf843095b7c65b28391d3ec5d09c854f416d853003d Moderation update: We are appending the comment that was removed, to add context
                                                                                                            • Zoho CRMでの商談の管理のしかたについて初歩的な質問です。

                                                                                                              先月からZoho CRMを試験的に導入して運用しています。 商談の管理(運用?)の仕方について教えてください。 商談の数が増えてくると、ダッシュボードの「ステージ別進捗状況」にどんどん過去の商談が蓄積されてくると思うのですが、 現在動きのあるものを中心に確認したくなる気がします。 そのあたりについては、どのように運用が一般的なのでしょうか? アドバイスいただけるととてもありがたいです。 よろしくお願いします。
                                                                                                            • Composite Items & Purchase Orders

                                                                                                              The Composite Item is great way to bundle different products and services into a single line and sell it as a single line item in Estimates, Sales Orders and Invoices. However, on the other side - i,e,. Purchasing - this item creates quite a bit of a
                                                                                                            • using custom function is it possible to update the created by field in Zoho Crm custom module

                                                                                                              using custom function is it possible to update the created by field in Zoho Crm custom module
                                                                                                            • Slow Sloww Slowwww Responses

                                                                                                              Good day, Has anyone been experiencing slow responses from support? Since Thursday I migrated my Whats app to Sales Iq and I had to synch with Social to get the otp they were sending. Apparently What's app can't be automatically added so I reached out
                                                                                                            • You have exceeded the maximum number of attempts for this action. Please retry doing the same in 30 minutes.

                                                                                                              When one of Zoho Books user tries to select a vendor, recording a new bill, these message appears: You have exceeded the maximum number of attempts for this action. Please retry doing the same in 30 minutes. Other user, at the same time, but different
                                                                                                            • Enable Conversation Context Retention for SalesIQ Answer Bots

                                                                                                              Hello Zoho SalesIQ Team, We hope you are doing well. We have noticed that SalesIQ bots currently fail to maintain conversation context in Hebrew. For example, when we follow up on a previous answer or ask for clarification in Hebrew, the bot either provides
                                                                                                            • Automatic Hebrew Small Talk Setup Without Duplicate Term Errors & Manual Configuration

                                                                                                              Dear Zoho SalesIQ Team, Greetings, We would like to request an enhancement to the Small Talk feature in Zoho SalesIQ, specifically for Hebrew language support. Current Challenge: When setting up Small Talk for Hebrew, we encounter multiple issues: Simple
                                                                                                            • Should I Add Leads in Bigin?

                                                                                                              ok, first off I'm new here. I just started using Bigin. I'm debating if it's appropriate to enter leads. by leads I mean a list of contacts that I have not yet reached out to...it's a cold calling list.  if I enter them I can track them (I understand
                                                                                                            • Zoho Books - Perform a validation check before an invoice is marked as sent or sent

                                                                                                              Allow the validation rules to apply to button actions. For example: an invoice could not be sent or marked as sent if it has an empty value in a custom field. (The field could remain blank while it is being worked on.)
                                                                                                            • Flow error "given url is wrong"

                                                                                                              when I setup a flow to update a task status, I get an error when it runs that says "given url is wrong."
                                                                                                            • Upgrade Zoho Desk Agent-Side Answer Bot to GenAI

                                                                                                              Hello Zoho Desk Team, We hope you're doing well. Following the recent announcements and rollout of the GenAI-based Answer Bot in Zoho SalesIQ (Nova '25), we’d like to formally request a similar upgrade for the Answer Bot used by agents inside Zoho Desk.
                                                                                                            • Bigin Android app update: Email filters enhancement, change owner for related records.

                                                                                                              Hello, everyone! In the most recent Bigin Android app update, we have introduced additional email filters and an option to change the owner of related records. Email filters: We have now brought in support for 'All Emails' and 'Added from Widgets' filter
                                                                                                            • How can I get all conversations and comments of a Zoho Desk ticket using ZOHODESK

                                                                                                              Hi everyone, Currently, I am developing a Zoho Desk extension, and I am following the guide available at https://www.zoho.com/desk/extensions/guide/#ticket-object. While working with Zoho Desk, I have noticed that I can only retrieve the general information
                                                                                                            • AI & Zoho Recruit

                                                                                                              Hello, I guess we all are using AI in our personal and professional lives. Now, let's imagine. Recruitment is just a succession of stages and steps. For which step would you like to see AI implemented into Zoho Recruit ? I'll start : - Automatic translation
                                                                                                            • Workdrive and ChatGPT Team Synced Connectors

                                                                                                              Hi, we want to be able to integrate Zoho Workdrive with OpenAI’s ChatGPT Team plan. Google Drive and OneDrive both offer this, zoho please catch up asap. We dont want to have to put our company files in google drive, we want to allow chatgpt Team edition
                                                                                                            • widget url 404'ing

                                                                                                              I'm creating a widget for the first time. When I grab the url from the base url section of the widget builder and append /widget.html it 404's Just wrote a very basic test. I have a folder structure app.zip - widget.html --js/app.js /widget.html <!DOCTYPE
                                                                                                            • Unable to Edit Pick-List Items in Custom Project Field(s)

                                                                                                              I can edit most fields normally, but if I try to edit - in any way - a Pick List field, I just get this error: To be perfectly clear, I'm trying to edit an existing Pick List field (adding or removing items), not adding a new instance. If I rename it,
                                                                                                            • How to display results from zoho.crm.searchRecords in message window

                                                                                                              Hello, I've created a custom function which is linked to a custom button which pulls a date from our contacts module and searches a date field in our quotes module and returns all records matching the date. My issue is, how to I get this to display the
                                                                                                            • Domain Transfer

                                                                                                              Hello there! I wanted to know if I can transfer my domain from Zoho to other hosting providers or use a different hosting provider instead of zoho's services.
                                                                                                            • Select CRM Custom Module in Zoho Creator

                                                                                                              I have a custom module added in Zoho CRM that I would like to link in Zoho creator.  When I add the Zoho CRM field it does not show the new module.  Is this possible?  Do i need to change something in CRM to make it accesible in Creator?
                                                                                                            • New User - Opening Stock Aging Report

                                                                                                              I am setting up new client and am entering Opening Stock - created items and entered quantity/price details. Now the aging report is showing all the opening stock as new. How do I enter the Purchase Dates of these items so that I get accurate Inventory
                                                                                                            • Bulk Receive Multiple Purchase Orders

                                                                                                              Is there a feature or function that will allow you to bulk receive issued purchase orders? I have about 100 that need to be received from 5 years ago.
                                                                                                            • Manual Invoice

                                                                                                              How to create a Manual invoice, I need to enter Amount directly instead of (qty*Rate). our company is a service sector
                                                                                                            • Effective Inbox Organization: Folders vs Tags in Zoho Mail?

                                                                                                              I'm exploring the best ways to organize a busy inbox, especially when managing multiple clients or project using Zoho Mail. I’d love to know what works best for others: 1. Do you prefer **folders** (possibly with sub-folders) for each client or project?
                                                                                                            • Merging contacts and or accounts

                                                                                                              Hello, In a prior CRM we were able to merge contacts and or accounts.  We have turned on the function to stop multiple contacts with the same email, so we can prevent multiple contacts from happening, however, we now have multiple contacts that have the
                                                                                                            • Capture Reason for absence next to Campaign Member Status. Is there a reasonable workaround?

                                                                                                              I've reviewed the topics I could find to do with this but still couldn't find anything that satisfies our requirements: We would like to track a *reason* (picklist or text, doesn't matter which) why a Campaign Member (Lead or Contact associated with a
                                                                                                            • Zoho Learning Management System - Certificate Upload by Employees

                                                                                                              We are planning to enroll employees in courses which are hosted by coursera or similar sites. I want to share the links of those courses and also want employees to upload their completion certificate once they are done. Is this function possible in
                                                                                                            • Add RTL and Hebrew Support for Candidate Portal (and Other Zoho Recruit Portals)

                                                                                                              Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to set the Candidate Portal to be Right-to-Left (RTL) and in Hebrew, similar to the existing functionality for the Career Site. Currently, when we set the Career Site
                                                                                                            • Button or Links order

                                                                                                              Is there a way to re-order the buttons or links that are created?
                                                                                                            • 'Pin' notes, so that specific ones are always visible at the top of the 'notes' tab.

                                                                                                              It doesn't appear Bigin has the functionality to 'pin' a note to then have it always show at the top of the notes tab section of a record. Often times we have a large number of records, but key information we may want to have easily visible to all at
                                                                                                            • Request for Subform Support in Zoho CRM Webforms

                                                                                                              Hi Team, I hope you're doing well. I would like to bring to your attention that currently, Zoho CRM Webforms do not support Subforms, which limits our ability to send forms that mirror the actual structure used within Zoho CRM. This feature is extremely
                                                                                                            • Can we generate APK and IOS app?

                                                                                                              Dears, I want to know the availability to develop the app on zoho and after that .. generate the APK or IOS app  and after that I added them to play store or IOS store.. Is it possible to do this .. I want not to use zoho app or let my customers use it. thanks 
                                                                                                            • Formatting Mailing Labels

                                                                                                              I want to use the "Print Mailing Labels" function on the drop down list, but I am not seeing a way to change the formatting on the mailing labels. At the moment, the information that appears on the mailing labels ARE NOT mailing addresses, but random
                                                                                                            • Next Page