Onboarding CRM custom module WF with email WF or Zoho Campaign -How to choose

In our case, certain stages of the WF of the personalized module of the CRM depend on the reactions of the recipients to the emails received.

These reactions trigger value changes in the processing fields of the WF of the main module.

With mail WFs from the CRM, a WF must be created to respond to each case; opened, received, answered etc.?

In our case, certain stages of the WF of the personalized module of the CRM depend on the reactions of the recipients to the emails received.

These reactions trigger value changes in the processing fields of the WF of the main module.

From Campaign, it seems simplier than from email WFlow CRM wich is much more complicated because need to create for each mail all of case ; receipt, open, reply....

But each update must be sync in CRM

Does it count a sync for each update sent to the CRM?

See Campaign-CRM sync count limits

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