Outlook Add-In

Outlook Add-In

I move from Zendesk to Zoho Desk, and I love Zoho Desk. The only thing I miss from Zendesk was the Outlook add-in. It was very simple.  You opened the add-in, were able to change a few fields like title, priority, etc, and hit create ticket, and boom. Much easier and cleaner to me than having to type #original_sender{}.

Just a thought.
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