Tip #22: Parallel Transitions in Orchestly

Tip #22: Parallel Transitions in Orchestly



Do your team(s) perform multiple business operations simultaneously in order to reach the next stage of the business process?
 
Are you puzzled on how to take up the parallel activities while you design your process workflows?
 
We received multiple queries on 'Parallel Transitions'. Few of them are highlighted below.

 

  • "Is it possible to handle parallel processes in Orchestly? We have three teams working simultaneously to reach the next stage of the blueprint. How can we set it up?"
  • "We require a feature control multiple activities in parallel. One instance should have multiple transitions at a certain moment."
  • "Is it possible to add parallel business activities while we also control the sequences of actions happening during the activity?"

 

We're glad to be receiving queries, and YES!  It's possible to do all of it in Orchestly.
 
Orchestly's parallel transitions helps you perform multiple operations before you move to the next stage of the workflow blueprint. There are no constraints in the order in which these parallel transitions are performed.
 
Use case 1

Zylker, a software company, runs parallel testing activities like Browser testing, Device testing, and OS testing simultaneously. This keeps the workflow organized and saves time. 



 

The parallel transitions used in this use case are Browser testing, Device testing, and OS testing between the stages - 'Testing phase' and 'Launch product'.

 

 

Use case 2
 
Cindler, an international bank, uses Orchestly's parallel transitions to open new bank accounts and process initial payments easily.
 

 



The parallel transitions used in this use case are-
1. Credit card issued and Open account between the stages - 'Application submitted to bank' and 'Bank account created'.
2. Register your mobile number, Change PIN and Bank notification - email  between the stages - 'Credit card PIN change - Net banking' and 'Ready to initiate cash transfer'.
 
Let us know how Orchestly's parallel transitions ease up your workflow design.
 
Visit our help center to get detailed insights into Orchestly. Explore our Tutorials and Short help videos to familiarize individual features and on-board faster. 

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                                                              Businesses often send out bulk emails like weekly newsletters, monthly event updates, promotional emails, surveys, beta access emails, product reviews, seasonal greetings, and so on. Even as the gist of these emails remain constant for all recipients, personalizations capture the audience’s attention and help brands connect with them.   Orchestly’s email templates allows you to draft and send dynamic emails with personalized content and attachments to internal and external users. Email templates
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                                                              With remote working becoming the new norm, leaders across sectors need to stay updated of their business performance in the market to aid business decisions. Instead of awaiting virtual meetings from sales and finance heads to put forth the business status, organization leaders can themselves dig into the system to keep an eye on their revenue generating customers or set up notifications to monitor major updates.   Orchestly recognizes such requirements and provides adaptable solutions for all business
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                                                              We are actively rolling out new learning materials to assist our customers onboard at ease and automate their processes effortlessly. On that front, we recently launched Tutorials for Orchestly.   Tutorial is a step-by-step guide to help users familiarize the concepts of Orchestly and automate simple processes right from scratch. We’ve documented 3 such business processes viz. Order Manufacturing, Product Implementation, and Change Management.   We're looking forward to document more customer-centric


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