Hi.
I urgently need help.
We use the Google Ads integration and already sync the cost data from the Google account. However, we also need the GLCID so that we can use the evaluations in a meaningful way.
We create new leads using our own forms (not Zoho Forms), which send an email to the Zoho CRM mail parser. Unfortunately, I cannot select the system field "GCLID" of the Google Ads integration here.
We don't want to use Zoho Forms for various reasons and are currently unable to send the data via the API.
My idea is to create a custom field, e.g. "GCLID #2", which can be filled by the parser and then a function copies the value from "GCLID #2" to "GCLID" via workflows.
Unfortunately, I can't get the function to work.
Can anyone help me here?