Problem saving documents using remote API -- "Document format not supported. Error in saving content."

Hi all,

I'm running into a problem using the remote api to save documents. I've managed to set up a session and open the document inside Zoho. But when my users try to save the document within Zoho, Zoho gives the following error:

"Document format not supported. Error in saving content."

This happens for both .doc and .txt files (the only two I've tried so far). The save routine appears to die within Zoho somewhere...my servlet that is supposed to get the files back from Zoho never reports receiving any POSTs at all.

Here are my log entries from setting up the Zoho session.....as you can see, everything appears to be working. So what am I doing wrong? Thanks!

Log:

20120123 15:37:26 DEBUG [ajp-8009-6] (ZohoAPI) - setupPrivateEditor using following for POST:
apikey: [redacted]
output: url
mode: normaledit
filename: Test_Doc_06.doc
documentid: 31101
id: 31101
lang: en
format: doc
saveurl: https://app.bizmarx.net/Bizmarx/bizmarx/saveZohoDocument

20120123 15:37:26 DEBUG [ajp-8009-6] (ZohoAPI) - setupPrivateEditor executing POST: POST https://exportwriter.zoho.com/remotedoc.im HTTP/1.1
20120123 15:37:28 DEBUG [ajp-8009-6] (ZohoAPI) - setupPrivateEditor sees response status: 200 : OK
20120123 15:37:28 DEBUG [ajp-8009-6] (ZohoAPI) - setupPrivateEditor: full response string seen as:
URL=https://exportwriter.zoho.com/editor.im?doc=e2e696359ed3e3bd924680494b78cf8cf64fe1a005b25400ab12cd686048b51d7d7598f15514dfd4
WARNING=NULL
RESULT=TRUE

Access your files securely from anywhere

Zoho Developer Community

New to Zoho LandingPage?

Access Zoho LandingPage

Zoho LandingPage Resources

New to Zoho Survey?

Access Zoho Survey

Latest Feature Updates

Explore our Pricing & Plans

Zoho Survey Resources

Android Mobile Surveys

Insurvey Blogs

Insight Blogs

Tips & Tricks

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho CRM Plus?

Deliver unforgettable customer experiences

ACCESS ZOHO CRM PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Zoho Marketing Plus?

Everything you need to run your marketing

ACCESS ZOHO MARKETING PLUS

New to Bigin?

Signup Now

Access Bigin

Latest Feature Updates

Zoho Desk Resources

Desk Community Learning Series
Digest
Functions
Meetups
Kbase
Resources
Glossary
Desk Marketplace
MVP Corner
Word of the Day

Tout forum

France ZUGs

Zoho SalesIQ Resources

Topic Participants
joshua.hudner
llcoollll

Sticky Posts
Zoho Office Integrator: Moving to the all-new Zoho Sheet
We introduced the latest version of Zoho Sheet—Sheet 5—in early 2019. This new version consists of a new user interface, improved performance, and an array of useful features. As a part of this, we will upgrade our Remote API integrations to the new version's editor interface on February 29, 2020. Update: The remote API integrations upgrade to the new version's interface will be done on April 15, 2020. Here are some exciting enhancements the new version of Sheet offers for our API users: An AI-powered
Businesses prefer Zoho Office Integrator over Microsoft WOPI - Here's why
Businesses often have difficult decisions to make when building web applications that provide document management capabilities for their users. For example, what's the best solution to integrate with online office editors— Zoho Office Integrator or Microsoft