Provide same functionality to CC field as for other ticket fields

Issue

I'm not able to do much with the CC field for Help center users, as it is a somewhat special field today.

It is not visible amongst other ticket fields and it can only be activated at a specific place: Settings > Customization > General Settings > Allow CCs on tickets [switched on] + End users can add CCs on Help Center [checked]

I can merely switch it on or off.

Switched on, it shows as the first field on the new ticket form and as an editable field in the end-user ticket, once created. However, it lacks these possibilities (list non exhaustive), that other ticket fields do have:

reposition the CC field on the new ticket form
add a tooltip
use it in layout rules
modify permissions or settings for this field

New ticket form, CC field always on top

Suggestion

Make the CC field for end users a 'normal' field:

Make it available as all other fields in the Settings > Customization > Layouts and Fields section and submenu's. Provide similar functionality as other fields.

The 'Email' field is there already, so why not add 'CC'?

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